2020 Jeep Wrangler Electrical System

The contact owns a 2020 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the instrument panel was blank. The contact pulled over and restarted the vehicle; however, the failure persisted. The contact associated the failure with NHTSA Campaign Number: 24V652000 (ELECTRICAL SYSTEM); however, the VIN was not included in the recall. The vehicle was driven to an independent mechanic and was diagnosed with instrument cluster failure. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was not notified of the failure. The failure mileage was 52,000.

The contact owns a 2020 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the instrument cluster displayed a black screen. Due to the failure, the contact was unable to determine the speed of the vehicle. The vehicle was taken to the dealer, where it was determined that the instrument cluster was inoperable and needed to be replaced. The vehicle was not repaired. The vehicle was then taken to an independent mechanic, where it was diagnosed with instrument cluster failure. The contact was informed that the instrument cluster needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,600.

The instrument cluster has failed. I am unable to see critical warnings for my Jeep. I am unable to determine the milage. Fortunately, the speedometer is separate and I am able to see the speed. I see there is a recall for 2020 Wranglers but, for some reason my VIN is not included. I'm being told by the dealer that the repair will cost $1600. Reading online, this issues seems to be a problem with Wranglers.

The vehicle was running fine and then the cluster went out. It came back for a couple hours and now it’s been out for a couple weeks. It still lights up but does not show any writing. I know this is part of a recall but like the last time something happened to my jeep with the gas( huge safety violation) that costed $1400 to fix- Jeep obviously doesn’t care about safety. I’m over this Jeep if they don’t want to include the vehicle in the recall twice now.

The contact owns a 2020 Jeep Wrangler. The contact stated that while driving at 30 MPH, the instrument panel displayed a blank screen. No warning light was illuminated. A dealer was contacted. The vehicle was taken to the dealer to be diagnosed; however, the diagnostic result was unknown. The contact related the failure to NHTSA Campaign Number: 24V652000 (ELECTRICAL SYSTEM); however, the VIN was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was 110,000.

The instrument panel cluster went totally dark, I only have 53,000 miles on this vehicle. I can't see any warning lights, digital speed, and most dangerously how much gas I have in the vehicle. The dealer wants $2000.00 to replace it but this seems to be a common issue with Jeeps and the 7.0 cluster should be recalled along with the 3.5 cluster. I have the 7.0 that has not been recalled yet.

My instrument cluster has failed. I can't see any vehicle information. No gas or oil gauges. No information what so ever. I can't see my speed or if may my be overheating. This is basic safety issues I should be able to see. There has been a recall for 2020 Jeep Wrangler's so other people have has the same issue. I can't drive without the basic safety instruments working. I don't even know how many miles are on my Jeep

Instrument control panel does not function. It is a dark/blank screen not allowing driver to see vital functions and information about the vehicle. This vehicle had an alternator issue but could not be determined without extra tooling and labor to diagnose the problem. Safety is of paramount concern. Vehicle was taken into a dealership for inspection and determined that the "ICP" had failed and needed to be replaced for approximately $1600. This was before recall #30b had been initiated. The recall seemed to include this vehicle given the year and model listed in the recall order. Strangely, it is not included for this particular vehicle which is exhibiting the exact symptoms listed in the recall order.

The contact owns a 2020 Jeep Wrangler. The contact stated that upon starting the vehicle, the instrument cluster failed to operate as designed. The contact stated that the instrument cluster was black at start-up, preventing the gauges or safety features information from being displayed. The vehicle was not taken to a dealer or an independent mechanic to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 119,000.

Wife’s 2020 Jeep Wrangler’s IPC above the steering wheel went blank. No speed, no fuel gauge, no odometer or warning lights, no turn signal indicators. Chrysler Safety Recall (30B) (NHTSA CAMPAIGN NUMBER: 24V652000) states there is a problem with these including our year Wrangler, 2020. Dealer said we are out of luck because when they type in our vin number into their database, no safety recalls are listed. This problem is all over the internet 2018-2024 Wrangler (JL) models. What gives???? Don’t even know how much gas we have! 6 year old car should NOT have the IPC shut off! If that’s not a safety concern, don’t know what is????

The contact owns a 2020 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the instrument panel displayed a blank screen. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The dealer was made aware of the failure. The contact was informed that the repair was not covered under warranty or recall. The contact referenced an unknown recall with a similar failure; however, the VIN was not under recall. The contact stated that the vehicle was unsafe to drive with the instrument cluster being inoperable. The manufacturer was not made aware of the failure. The failure mileage was unknown.

The cluster instrument panel stopped working. It is a part that has been recalled. It was taken to the local jeep dealer and they confirmed the issue. Apparently, my jeep has not been added to the recall list yet. I also reported the issue directly to Chrysler back when it first happened.

My speedometer/odometer screen went completely black. I have no idea how fast I’m going or how much gas I have. This is a know and very dangerous issue.

The instrument panel, recently went dark on us while driving. We had seen previous recalls on this issue, but never received anything. Are we covered under this recall?

My instrument cluster failed on My 2020 Jeep Wrangler. I can't see any of my vehicle information. This makes safety a real concern for me. There is an existing recall for 2020 Jeep Wranglers. My vin is not included? Could it be evaluated please.

The contact owns a 2020 Jeep Wrangler. The contact stated that while the vehicle was parked, the instrument panel became dark. The failure had occurred on several occasions. No warning lights were illuminated. The vehicle was taken to the dealer to be diagnosed; however, the cause of the failure was unknown. The vehicle was not repaired. The failure reoccurred and the vehicle was taken back to the dealer and was diagnosed and determined that the instrument panel needed to be replaced. The dealer stated that there was no recall associated with the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

1. Instrument console screen or display has disabled. Cannot read speed, fuel level, etc. 2. Driver cannot discern status of vehicle. Speed, gear , and fuel data not readable which driver would need for safe driving. 3. This has not been reproduced by dealer. Confirmed by independent service center. 4. Vehicle has standard NYS safety inspection. 5. No prior warning or signs led to the outage of control panel.

The contact owns a 2020 Jeep Wrangler. The contact stated that upon starting the vehicle, the instrument panel was blank before eventually returning to normal operation. The failure was intermittent at first before becoming a permanent failure. The contact was unable to see the speedometer, mileage, fuel gauge level, and other vital features of the vehicle. Upon investigation, the contact discovered NHTSA Campaign Number: 24V652000 (Electrical System); and associated the failure with the recall. Two dealers were notified of the failure and stated that the VIN was not under recall. A diagnostic test was performed, and the contact was provided with an estimate for the repair. The vehicle was not yet repaired. The contact sent an email to the manufacturer, but had not yet received a response. The failure mileage was unknown.

The contact owns a 2020 Jeep Wrangler. The contact stated that upon starting the vehicle, the center display turned blank. The contact stated that the vehicle had displayed the symptoms of NHTSA Campaign Number: 24V652000 (Electrical System). The local dealer was contacted and confirmed that the VIN was not included in the recall. Additionally, the contact was informed that there would be a charge for a diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the dealer for diagnostic testing. The failure mileage was approximately 60,000.

My digital dashboard display is, shorting out. Started acting up on December 25th, 2025.

Instrument cluster first started to appear as if it had a glitch by the colors being slightly different then as the months progressed the dash cluster would slowly start to fade in and out, turning off and on, until one day when driving it just turned completely off and has not came on since, sometimes when i turn the car on it will want to turn back on but will fade back into a brightly lit screen with no apparent function appearing on the screen. Available to be inspected upon request Problem has been identified by local Jeep dealer. I am stationed in Belgium There were no warning lamps or messages or anything to indicate a system failure. My safety was put at risk as the dash cluster is what helps me monitor my speed, heat temperature on my engine, gas levels as well as any other maintenance issues or messages my car may have

Instrument panel cluster went blank. Driver has no access to safety information, vehicle instruments or warning notifications. Dealership visualized blank screen and agreed. Vehicle falls into same Recall category of NHTSA 24V-652, but FCA states this VIN has not specifically been recalled. No symptoms prior to blank screen, but unidentified warning noise has activated multiple times with driver unable to identify what warning is being alerted. Dealership states no codes of engine malfunction are present.

The contact owns a 2020 Jeep Wrangler. The contact stated that while driving 70 MPH, the contact noticed that the instrument panel was glitching and flickering before displaying a blank screen. A dealer was contacted. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact related the failure to NHTSA Campaign Number: 24V652000 (ELECTRICAL SYSTEM); however, the VIN was not included in the recall. The approximate failure mileage was 74,000.

Instrument Cluster Panel stoppped working about a week ago. The Cluster between the MPH Guage and Rpm Guage went blank.

Digital gauge cluster goes completely blank. Will come back on intermittently and then goes blank again for extended periods of time.