13 complaints reported

2024 Kia Carnival UNKNOWN OR OTHER

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
13
Crashes
0
Fires
0
Injuries
2

Complaint Timeline

Chronological view of owner reports

Oct 2025

Both horns went bad on my vehicle that is less than 2 years old. Dealership said ours is the 5th vehicle they have seen this week with the same issue. They have been unable to determine a cause.

Type: Vehicle, Vehicle: 2024 KIA CARNIVAL, Manufacturer: Kia America, Inc.
Incident: Oct 2025
Apr 2025

Sliding doors do not have a safety feature to open back up if a person is still in the way. My [XXX] mom got pinned between the door and side of car where it shuts. Doors were still trying to close with her in them. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Type: Vehicle, Vehicle: 2024 KIA CARNIVAL, Manufacturer: Kia America, Inc.
Incident: Apr 2025
Mar 2025 Injury

We have a 2024 kia carnival lx trim. The power sliding door pose a serious safety risk. My [XXX] daughter was getting out of the vehicle and decided to try and climb back in as the door was closing. The door did not detect her body at all and continued to close her head in the door. She was left with a black eye and a smashed blood shot thumb from trying to get her head out of the door. A few days later I was strapping my children into their carseats and was getting ready to step out of the vehicle when my husband turned the vehicle on. The power sliding door stopped closing and started re-opening then closing again. I thought I had enough time to step out but didn't the door closed with my entire adult body in the way without detecting me there. It took for me to excessively force to door to open back up and I now have a shoulder injury from doing so. We really need these doors to be recalled and a proper sensor to be installed on them. Had my daughter been younger than she was things could have been way more serious. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Type: Vehicle, Vehicle: 2024 KIA CARNIVAL, Manufacturer: Kia America, Inc.
Incident: Feb 2025
Feb 2025

Was driving through a roundabout, at slow speed, and heard a very loud pop, then I felt something poking me on my right arm and it was glass. Looked up and my sunroof was shattered. Nothing above me, nothing falling out of the sky, but totally shattered.

Type: Vehicle, Vehicle: 2024 KIA CARNIVAL, Manufacturer: Kia America, Inc.
Incident: Jun 2025
Aug 2024

Floor rails are so hot, I had to cover them so my toddler and child could walk across them to get out of the van. The middle seats were taken out and the metal in the floor track gets so hot to even touch. Underneath the car when the car is running is enough to burn one’s legs also.. this is a big issue with us and our Kia and little children.

Type: Vehicle, Vehicle: 2024 KIA CARNIVAL, Manufacturer: Kia America, Inc.
Incident: Aug 2024
Aug 2024

Brought vehicle in for repair SC292 vehicle roof trim. Dealer (Safford Kia in Fredricksburg, VA) informed me that the trim was in good condition and does not qualify for the recall. I informed the dealer multiple times that the trim has already come off multiple times and is a hazard. They then reiterated that it didn’t qualify for a repair under their standards. Same information was presented directly to Kia Care and I was given the same information. Upon arriving home, a quick glance at the roof trim showed that it was, in fact, separated from the roof in one area and I was able to gently tug at the trim to remove it completely. The dealership failed to do an adequate inspection of the vehicle and repair it as they should have.

Type: Vehicle, Vehicle: 2024 KIA CARNIVAL, Manufacturer: Kia America, Inc.
Incident: Aug 2024
Aug 2024 Injury

Rear passenger side seat rails getting extremely hot after short time idling <15 minutes. Enough that I burned my foot tending to my infant in the middle row.

Type: Vehicle, Vehicle: 2024 KIA CARNIVAL, Manufacturer: Kia America, Inc.
Incident: Aug 2024
Jul 2024

I am currently sitting in the middle row, right seat with my wife in the driver seat and my [XXX] in the far left middle row seat. We just bought our 2024 Kia Carnival brand new from Camelback Kia a couple weeks ago. It has 1823 miles on it. As I’m sitting idled in a parking lot I pulled my foot out of my shoe and burnt my foot (hot black top in the summer kind of hot) on the rails for the middle seat and right seat (both in the middle row). It’s hot enough it feels like it could be a serious safety issue. I looked up this issue and there have been reports of fires because of this. What options do I have to get this resolved? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Type: Vehicle, Vehicle: 2024 KIA CARNIVAL, Manufacturer: Kia America, Inc.
Incident: Jul 2024
Jul 2024

UNKNOWN. Center rails for middle seat in second row were hot to the touch. The floor mats in the second row were hot as well as some items and a shirt on the floor. Kids noticed heat, and at first I thought heat was accidentally on but confirmed ac was still on in the rear. Could feel heat radiating, almost as if your hand was over the hood when hot. Concerned about plastics melting, or a fire starting from this.

Type: Vehicle, Vehicle: 2024 KIA CARNIVAL, Manufacturer: Kia America, Inc.
Incident: Jul 2024
May 2024

I was driving down the interstate and the front sunroof shattered while the vehicle was in operation. We were not passing under an overpass and there was not car ahead of us to kick up debris to cause an impact on the sunroof.

Type: Vehicle, Vehicle: 2024 KIA CARNIVAL, Manufacturer: Kia America, Inc.
Incident: May 2024
May 2024

Center rails for center seats get so hot they burn bare skin. (Center rails in the floor)

Type: Vehicle, Vehicle: 2024 KIA CARNIVAL, Manufacturer: Kia America, Inc.
Incident: Apr 2024
Dec 2023

Hi I just purchased this Veichle yesterday from the KIA dealer “ https://www.almkiasouth.com/?utm_source=organic&utm_medium=gmb&utm_campaign=local“ This morning I was just looking at the setup and the car was in idle. My little son who was in barefoot screamed when the accidentally touch the under the seat me tail rails. I’ve informed the dealership about this today 8/12/2023. When I searched in Internet I found the below blog. This is strange how Kia has still not fixed this danger safety issue? I’m sure this is not easy to notice unless someone with barefoot tries to touch the rails. Please take this to Kia seriously and have a recall open. This is really danger. When I touched and checked every where the rails were hot under the middle sit not the far side ones. Like someone mentioned in the blog possibly the rails are just above the exhaust and no proper sealing is there otherwise why the middle rails will be hot and not the side ones? https://www.carnivalforums.com/threads/floor-rails-getting-hot-while-idling.690/

Type: Vehicle, Vehicle: 2024 KIA CARNIVAL, Manufacturer: Kia America, Inc.
Incident: Dec 2023
Nov 2023

After driving a short period of time the metal rail tracks that allow 2nd row seats to slide are extremely HOT to touch on the inside of the car. Very dangerous could cause a fire if I had a blanket on the ground or a piece of paper. Also hot enough to burn my childs feet if she steps on them getting in and out of car.

Type: Vehicle, Vehicle: 2024 KIA CARNIVAL, Manufacturer: Kia America, Inc.
Incident: Nov 2023

Trend Over Time

Complaints by year

Quick Summary

The 2024 Kia Carnival has 13 UNKNOWN OR OTHER complaints on file. Review the timeline above for detailed owner experiences.