2013 Kia Forte SERVICE BRAKES, HYDRAULIC

The contact owns a 2013 Kia Forte. The contact stated that while driving at 30 MPH, the brake pedal failed to operate as needed and depressed to the floorboard without warning. As a result of the brake failure, the contact crashed into the rear of another vehicle. The contact stated that both front driver and front passenger seat belts failed to retract as both she and her son were violently jerked forward upon impact. The air bags deployed upon impact. A police report was filed. Both the contact and her son were treated for minor pain and bruising at a local hospital. The whereabouts of the other driver are unknown. The vehicle was driven to an independent mechanic, where the contact was given an estimate for the repair. Neither the manufacturer nor the dealer had yet been notified of the failure. Upon investigation, the contact discovered that there were two recalls on the vehicle, NHTSA Campaign Number: 17V773000 (Service Brakes, Hydraulics) and NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulics). The vehicle was not repaired and remained in the possession of the independent mechanic, where it could be salvaged. The failure mileage was approximately 159,000.

The contact owns a 2013 Kia Forte. The contact stated that while driving at unknown speeds, smoke was detected, and vehicle was extremely hot. The contact stated that it was unknown if there were any warning lights illuminated. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The approximate failure mileage was 89,000. VIN tool confirms parts not available.

The contact owns a 2013 Kia Forte. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The contact stated that the vehicle stalled. The vehicle was able to be restarted and taken to a dealer. The dealer was not able to diagnose the vehicle; however, an unknown software update was performed, and it was confirmed that parts for the recall repair were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 32,000. Parts distribution disconnect.

The contact owns a 2013 Kia Forte. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2013 Kia Forte. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2013 Kia Forte. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2013 Kia Forte. The contact stated that while driving at approximately 40–45 MPH, the vehicle was shaking and vibrating abnormally. There were no warning lights illuminated. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The approximate failure mileage was 99,000. VIN tool confirms parts not available.

The contact owns a 2013 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2013 Kia Forte. The contact stated while driving at an undisclosed speed, he observed smoke coming from the passenger’s side of the engine compartment, prompting him to pull to the shoulder of the roadway. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine and ABS warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the fuel pump. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to an independent mechanic, who diagnosed a failure with the thermostat. The vehicle was repaired, but the failure reoccurred. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic); the VIN was included, but the parts were not yet available. The manufacturer was not notified of the failure. The failure mileage was 196,000.

The contact owns a 2013 Kia Forte. The contact received notification of NHTSA Campaign Number: 23V440000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2013 Kia Forte. The contact received a notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.