2014 Kia Forte ENGINE,FUEL/PROPULSION SYSTEM

AN ENGINE FIRE RECALL HAS ALREADY BEEN ISSUED RELATING TO FUEL AND OIL LEAKS FOR MY VEHICLE. ON TWO OCCASIONS I'VE TAKEN MY CAR IN FOR REPAIR SERVICE TO THEIR FIRST KIA DEALERSHIP IN SIMI VALLEY CA, AND BOTH TIMES THEY'VE REFUSED TO COMPLETE REPAIRS, SAYING THE MANUFACTURER'S REPAIR SERVERS WERE DOWN AND INACCESSIBLE FOR THE NECESSARY SERVICE. ON THE MOST RECENT APPOINTMENT (APRIL 9), THE SERVICE REP TOLD ME HE'D GIVE ME A CALL ONCE THE REPAIR SYSTEM WAS BACK ONLINE, BUT THAT CALL NEVER HAPPENED. KIA HAS NOT REPLIED TO MY REQUESTS REGARDING THIS IMPAIRMENT OF THEIRS. MEANWHILE MY CAR IS BURNING THROUGH 1-3 QUARTS OF OIL A WEEK, THOSE GALLONS OF OIL LOSS HAVE ALREADY COST ME ONE CONTAMINATED CATALYTIC CONVERTER, AND I LACK THE WORK FLEXIBILITY TO CONTINUE SCHEDULING FRUITLESS REPAIR VISITS. MY CAR HAS A FLAW THAT THIS RECALL SHOULD FIX, BUT BETWEEN THE DEALERSHIP AND THE MANUFACTURER THERE HAS BEEN AN INABILITY TO PROVIDE THAT REPAIR. THE ONGOING PURSUIT OF THOSE SOLUTIONS HAS LEFT ME AT RISK OF LOSING WORK SHOULD THIS NONSENSE CONTINUE- MUCH OF MY SCHEDULING FLEXIBILITY HAS BEEN EXHAUSTED.

KIA FORTE IS BURNING OIL, BOUGHT CAR TO MECHANIC TO TRY AND LOCATE A LEAK, AND FIX WHAT ISSUE THE CAR MAY BE HAVING. A FEW DAYS AFTER I BOUGHT THE CAR TO THE MECHANICS WHICH THE GDI AND PCV VALVE WAS CHANGED AND/OR REPAIRED. HE NOTED THAT THE SPARK PLUGS WERE FOULED WITH OIL, AND THAT HE COULD NOT TELL WHERE A LEAK WAS OCCURING OR WHY THE ENGINE IS BURNING SO MUCH OIL. AFTER THE CAR WAS IN THE SHOP WE RECEIVED A LETTER IN THE MAIL STATING THAT KIA WAS HAVING A RECALL ON OUR VEHICLE. RECALL NUMBER 20V750 - WHICH PERTAINED TO THE ISSUE I AM HAVING WITH MY VEHICLE, I THEN CONTACTED KIA AND SCHEDULED AN APPOINTMENT, WHICH KIA COULD NOT HOLD DUE TO THEIR SERVERS BEING DOWN, HAD TO RESCHEDULE, RESCHEDULED A SECOND APPOINTMENT, WHICH WAS NOT HELD DUE TO THE SERVERS BEING DOWN STILL. FINALLY RECEIVED A CALL A FEW DAYS LATER THAT THE SERVERS WERE UP AND IF I WOULD LIKE TO SCHEDULE, IN WHICH DID FOR MONDAY MARCH 1ST 2021. WHEN LEAVING THE CAR AT KIA ALL STAR IN DENHAM SPRINGS, LA THE ENGINE WAS TAPPING SOME BUT SHALLOW, WHEN I SPOKE TO KIA THEY STATED THAT THE RECALL MY CAR WAS GOING IN FOR WAS FOR THE UPDATE ON THE KNOCK SENSOR DETECTION SYSTEM, IN WHICH I WAS NEVER SENT THE SECOND LETTER AS PROMISED THAT THE UPDATE WAS AVAILABLE IN THE RECALL LETTER OF THE ORIGINAL RECALL I AM CONTACTING YOU ABOUT. WHEN I PICKED UP MY CAR IT DID NOT SEEM THE SAME, OR SOUND THE SAME, AND AS A COUPLE DAYS WENT BY THE ENGINE WAS SOUNDING ROUGHER AND LOUDER, CHECKED MY OIL AND HAD TO ADD MORE OIL TO THE CAR AND THE ISSUE OF MISSING OIL IS STILL HAPPENING. I CALLED KIA CONSUMERS AND SPOKE TO A JASON TO FILE A COMPLAINT AND THE DISPLEASED WITH THE SERVICES THAT I DID NOT RECEIVE AND THE LACK OF URGENCY IN THE RECALL ISSUES PERTAINING TO MY VEHICLE.

I REPLACED MY CATALYC CONVERTER IN JULY, WAS INFORMED THERE WAS AN INTERNAL OIL LEAK FROM THE ENGINE CAUSING THE CATALYC TO CLOG AND CAR LOSE POWER. REPLACED THE WHOLE THING OVER $2000. NOW EXPERIENCING THE SAME THING AGAIN. THE VEHICLE LOSES POWER WHEN ACCELERATED. AS WELL CAN SMELL THE OIL BURNING.

WHILE IN MOTION, ON THREE SEPARATE OCCASIONS ON ONE DRIVE, THE ENGINE OF THE VEHICLE COMPLETELY SHUT OFF. THE ELECTRICAL SYSTEM REMAINED ACTIVE. ALL THREE TIMES THE ENGINE SHUT OFF WHILE ACCELERATING. ONCE AFTER SLOWLY GOING OVER RAILROAD TRACKS. ONCE AFTER BACKING OUT OF A DRIVEWAY AND GIVING GAS AFTER GOING FROM "REVERSE" TO "DRIVE". AND FINALLY, WHEN SLOWING FOR A TURNING VEHICLE AND ACCELERATING TO GO UP A SLIGHT INCLINE. I HAD A MECHANIC LOOK IT OVER AND DESPITE CHECKING AND TESTING EVERY COMMON CAUSE, HE COULD NOT RECREATE THE SCENARIO. ALSO, HE REPORTED THAT THERE WERE NO DIAGNOSTIC CODES THROWN AS A RESULT OF THE EVENT.

I STARTED THE CAR ONE DAY AND IT STARTED IDLING ROUGH AND SMOKING. WE CHECKED THE OIL AND IT WAS A QUART AND A HALF LOW. IT WAS NOT LEAKING OIL. ONCE WE ADDED OIL, IT NO LONGER IDLED ROUGH OR SMOKED. BUT NOW IT HAS A TICKING SOUND COMING FROM THE ENGINE WHEN I ACCELERATE. IT ALSO STARTED LOOSING POWER IN CERTAIN INSTANCES. I WILL BE ACCELERATING AND THE CAR WILL START HESITATING. THE CAR ONLY HAD 62,000 MILES ON IT WHEN THIS STARTED.

ENGINE FAILED WITHOUT ANY WARNING LIGHTS AND HAD A STRONG BURNING ODOR,AFTER RESEARCHING GDI ENGINE IN THIS MODEL AND OTHER KIA MODELS THE PROBLEMS WERE SIMULAR EXCEPT FOR RECALL ON THE FORTE MODEL

ENGINE KNOCKING AND THEY REPLACED UNDER WARRANTY. CAR HAD 86,000 MILES. DROVE CAR TO WORK NEXT DAY AND IT CAUGHT ON FIRE WHILE DRIVING HOME ON BUSY HIGHWAY. KIA CORP KNOWS OF A PROBLEM WITH FUEL PUMP AND LINES NEEDING TO BE REPLACED ONCE ENGINE IS REPLACED BUT FAILED TO LET THEIR DEALERSHIPS BE AWARE OF THIS ISSUE. ALSO WHY IS THE FORTE NOT ON RECALL LIST AS MANY KIA FORTES ARE ALSO CATCHING ON FIRE DUE TO ENGINE/ ENGINE REPAIRS.

I HAVE HAD TWO ACCIDENTS ,THE FIRST TIME WHEN I WENT TO TRY AND START MY CAR UP AND IT WOULD NOT START UP. KIA REPLACE MY FUEL PUMP,BELIEVING THAT WAS THE ISSUE. THE SECOND THEY TOLD ME THEY COULD NOT DIAGNOSIS A PROBLEM SO IT WAS NOTHING THAT THEY COULD DO. *TR