2023 Kia Forte LANE DEPARTURE

The contact rented a 2023 Kia Forte. The contact stated while driving approximately 75 MPH, the contact noticed that the Lane Keep Assist was following the lines on the right side of the vehicle, causing the vehicle to veer towards an exit several times. The contact was able to steer the vehicle back into the correct lane. The rental company was notified of the failure. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 30,000. The VIN was not available.

My Lane keep assist in my 2023 Kia Forte GT Line does not function as intended. It frequently pulls me into the lane with oncoming traffic as well as the lanes next to me. I'm unable to pinpoint when, where or why but I do know it typically happen in one spot of my town but everywhere else seems random. It's incredibly dangerous.

The contact owns a 2023 Kia Forte. The contact stated that while driving at an undisclosed speed when the vehicle inadvertently merged to the right lane while the lane assist feature was active. The contact stated that lane assist feature failed to alert her that the vehicle had merged. As a result, the vehicle crashed into a guard rail. The air bags deployed. The contact sustained injury to her right arm, cuts and abrasions and an air bag rash on her chest. Medical attention was required. A police report was filed. The vehicle was towed to a tow lot. The vehicle was not diagnosed or repaired. The dealer nor the manufacturer were notified of the failure. The failure mileage was approximately 40,000. The VIN was unavailable.