2003 Kia Optima Latches/Locks
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
FOR THE 2003 KIA OPTIMA , THE DOOR LOCKS FAIL AND THE DOORS CANNOT BE OPENED FROM THE OUTSIDE OR INSIDE. THIS IS A VERY COMMON COMPLAINT ABOUT THE CAR IN THE 2000-03 GENERATION.
I BOUGHT MY 2003 KIA OPTIMA NEW 5/24/03. SOMETIME DURING THE WINTER OF 2004/06 NOTICED DOOR LOCKS CLICKED MORE THAN I WAS USED TO HEARING, BUT THEY WORKED. I THOUGHT IT MIGHT BE DUE TO COLD WEATHER AS ANTENNA DOESN'T GO ALL THE WAY DONE IN COLD WEATHER (ANTENNA NOTED TO DEALER 12/20/04). I THOUGHT I MENTIONED THIS TO DEALER PRIOR TO 60K MILES WHILE GETTING ANOTHER SERVICE DONE AND WAS TOLD THE PROBLEM COULD NOT BE DUPLICATED, BUT THERE IS NO RECORD OF IT PER DEALER. IN ANY CASE I BROUGHT THE CAR TO DEALER 3/6/07 FOR OIL CHANGE AND ASKED THEY CHECK DOOR LOCKS WHICH WERE ONLY WORKING INTERMITTENTLY - PER THE INVOICE THEY CHECKED LOCK RELAYS, DISCONNECTED AND CHECKED SWITCH, CHECKED GROUND AT JB-07, 0 OHMS , ETCS MODULE ALL OK. THE MILEAGE AT THAT POINT WAS 67288. I WAS TOLD THE ELECTRICAL WARRANTY EXPIRED AT 60K. I DID NOT HAVE THE MONEY TO GET IT REPAIRED. BY 10/24/07, THE FRONT PASSENGER DOOR COULD NO LONGER BE OPENED WITH DRIVER DOOR SWITCH OR REMOTE, AND KEY ENTRY TOOK SEVERAL MINUTES WHILE TURNING THE KEY WHILE THE DOOR UNLOCKED THEN LOCKED AS I PULLED UP THE HANDLE. I WAS CHARGED $35.55 TO DIAGNOSE THAT THERE WAS A POSSIBLE WIRING ETAC OR RELAY PROBLEM NOT COVERED BY WARRANTY - COST OF REPAIR WOULD BE OVER $1000. NOW THE COVER TO THE PASSENGER DOOR KEY HOLE JUST CAME OFF PROBABLY DUE TO THE EXCESSIVE KEY PLAY NEEDED TO OPEN THE DOOR. I AM CONCERNED FOR SAFETY OF PASSENGERS GETTING STUCK IF THE DRIVER IS INCAPACITATED IN AN ACCIDENT AND CAN'T RUN AROUND THE OTHER SIDE OF THE CAR WITH KEY IN HAND TO LET THEM OUT. RIGHT NOW CAR IS IN THE DEALERSHIP GETTING THE RECALLED RUSTED SUBFRAME REPLACED. IT WILL TAKE 1 WEEK TO GET THE PART. MEANWHILE, I AM WITH OUT CAR, THE DEALER WON'T PAY FOR RENTAL AND I DRIVE 72 MILES ROUND TRIP TO WORK . CAR LURCHES FORWARD OCCASIONALLY WITH HIGH WAY DRIVING, NOTED TO DEALER AT 89346 MILES - DEALER CAN'T DUPLICATE PROBLEM. *TR
EVERYTIME I TRY TO OPEN THE FRONT PASSENGER SIDE DOOR, FROM INSIDE THE CAR OR OUTSIDE, THE ENTIRE CAR LOCKS DOWN. I CAN ONLY OPEN THIS DOOR FROM THE OUTSIDE, WITH THE KEY, WHILE CATCHING THE LOCKING MECHANISM BETWEEN CYCLES. THIS TAKES A LOT OF TIMING AND SEVERAL ATTEMPTS. NO ONE CAN GET IN OR OUT ON THE PASSENGER SIDE. THIS HAS BEEN GOING ON FOR ABOUT A YEAR NOW. I BOUGHT THE CAR USED 2 YEARS AGO AND IT ONLY HAS 41,000 MILES. THE 10 YEAR 100,000 MILE WARRANTY ONLY APPLIES TO THE 1ST OWNER. *TR
2003 KIA OPTIMA POWER DOOR LOCKS STICK & WON'T RELEASE, NECESSITATING DRIVER TO CRAWL OVER CONSOLE IN ORDER TO EXIT AND/OR PASSENGERS CANNOT GET OUT WITHOUT CRAWLING THROUGH WINDOW. IN THE EVENT OF A FIRE OR OTHER EMERGENCY SERIOUS INJURY COULD RESULT. *TR
RE:2003 KIA OPTIMA POWER DOOR LOCKS STICK & WON'T RELEASE, NECESSITATING DRIVER TO CRAWL OVER CONSOLE IN ORDER TO EXIT. IN THE EVENT OF A FIRE OR OTHER EMERGENCY SERIOUS INJURY COULD RESULT. *TR
TL*THE CONTACT OWNS A 2003 KIA OPTIMA. THE CONTACT STATED THAT SHE HAS BEEN LOCKED IN AND OUT OF THE VEHICLE ON THREE OCCASIONS. SHE ATTEMPTED TO UNLOCK THE DOOR TO ENTER THE VEHICLE AND HEARD THE LOCKS UNLOCK. HOWEVER, WHEN SHE GRABBED THE HANDLE TO OPEN THE DOOR, ALL OF THE DOORS LOCKED AGAIN. THE FIRST TIME THIS OCCURRED WAS APPROXIMATELY THREE YEARS AGO. THE CURRENT MILEAGE IS 73,800 AND THE FAILURE MILEAGE WAS UNKNOWN.
NO CRASH, NO KNOWN VANDALISM. DRIVER'S DOOR LOCK JUST QUIT WORKING OUT OF THE BLUE. CAN NOT OPEN THE DOOR AT ALL ! (NOT WITH THE KEY IN THE DOOR, NOT WITH THE MANUAL LOCK ACTUATOR, NOT WITH THE POWER DOOR LOCK BUTTON.) THE DOOR JUST WILL NOT OPEN ! IF I HAVE A NEED TO MAKE AN EMERGENCY EXIT FROM THE CAR, I WILL BE AT A GREAT DISADVANTAGE, HAVING TO JUMP OVER THE SHIFT LEVER TO EXIT FROM THE PASSENGER SIDE DOOR. MY OTHER OPTION WOULD BE TO CLIMB OUT THROUGH MY DOOR WINDOW. THE DEALER SERVICE DEPARTMENT INSPECTED THE DOOR AND ORDERED PARTS FOR IT. THEY WILL FIX IT ON DECEMBER 3RD AT NO COST TO ME, SINCE THE CAR IS STILL UNDER THE FACTORY WARRANTY. THE DEALER DID NOT CONSIDER THE SITUATION SERIOUS ENOUGH TO GIVE ME A REPLACEMENT VEHICLE WHILE I AM WAITING FOR THE REPAIR. SO I AM GOING TO WORK AND PICKING UP MY 4 AND 6 YEAR OLD GIRLS EVERY DAY, JUST HOPING I DON'T GET INTO A WRECK OR HAVE A VEHICLE FIRE. I WOULD BE VERY MAD IF I SUFFERED A GREAT LOSS BECAUSE I COULD NOT GET OUT THROUGH MY DOOR. *TR
DT: PERIODICALLY THE DOORS ON THE CONSUMER'S 2003 KIA OPTIMA LOCK ON THERE OWN. THE CONSUMER STATED HE NEVER LOCKS THE DOORS. THE VEHICLE HAS BEEN TAKEN TO THE DEALERSHIP AND THEY ARE CURRENTLY WAITING FOR PARTS. THE DEALERSHIP HAS NOT OFFERED INFORMATION AS TO WHY THIS HAPPENS. THE CONSUMER STATED HE BOUGHT THE VEHICLE USED AND IT STARTED APPROXIMATELY TWO MONTHS AGO. HE ALSO STATED THAT THIS DOES NOT ALWAYS HAPPEN. IF THE DRIVER SIDE DOOR LOCKED, THE PASSENGER SIDE ALSO LOCKED. HE HAS TO WORK THE KEY OVER AND OVER. WHEN HE TURNS THE KEY IT FEELS LIKE IT IS OPENING AND THE LOCKS WILL START TO GO UP INSIDE AND THEN IT LOCKS BACK. 8NM
WHEN PULLING THE DOOR LOCK UP TO GET OUT OR PULL THE DOOR HANDLE, THE LOCKING MECHANISM FAILS TO DISENGAGE. THE CONSUMER WAS TRAPPED INSIDE THE VEHICLE. A TOW COMPANY WAS CALLED TO ASSIST THE CONSUMER IN GETTING OUT OF THE VEHICLE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM
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Quick Summary
The 2003 Kia Optima has 34 Latches/Locks complaints on file. Review the timeline above for detailed owner experiences.