15 complaints reported

2011 Kia Optima Air Bags

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
15
Crashes
6
Fires
0
Injuries
5

Complaint Timeline

Chronological view of owner reports

Apr 2025

The airbag warning light on the dashboard stays on continuously and will not go off.

Type: Vehicle, Vehicle: 2011 KIA OPTIMA, Manufacturer: Kia America, Inc.
Incident: Apr 2025
Sep 2021

The safety of myself and other are put at risk being that my airbag light is on which means it is defective.

Type: Vehicle, Vehicle: 2011 KIA OPTIMA, Manufacturer: Kia America, Inc.
Incident: Aug 2021
Aug 2020 Crash Injury

THE AIRBAG INDICATOR ON MY DASHBOARD REMAINS CONSTANTLY ILLUMINATED. IT HAS BEEN THIS WAY SINCE APRIL 2018 WHEN THE FRONT END (JUST RIGHT OF CENTER) WAS IMPACTED. HAVE BEEN TO KIA PERFORMANCE CENTER IN MOOSIC PA AND WAS TOLD THERE IS NOTHING THAT THEY CAN DO REGARDING THIS MATTER. ALSO, MY VEHICLE WAS REPAIRED AT ERTLEY MOTORWORLD AND THEY TOO STATED THAT NOTHING CAN BE DONE ABOUT THIS.

Type: Vehicle, Vehicle: 2011 KIA OPTIMA, Manufacturer: Kia America, Inc.
Incident: Apr 2018
Nov 2019 Crash Injury

I HAD A FRONT END ACCIDENT ON 1 OCT 2018. MY AIRBAGS DID NOT DEPLOY. I RECEIVED RECALL NOTICE ON 18 OCT 2018. I HAVE CONTACTED KIA CONCERNING THIS MATTER SEVERAL TIMES, THEY WILL NOT RESPOND TO ME.

Type: Vehicle, Vehicle: 2011 KIA OPTIMA, Manufacturer: Kia America, Inc.
Incident: Jan 2018
Apr 2019

MY SON WAS DRIVING HIS 2011 KIA OPTIMA WHEN A SPARK AND POP NOISE CAME FROM HIS STEERING WHEEL. ALL THE FUNCTIONS OF THE SECONDARY FUNCTIONS OF THE STEERING WHEEL, INCLUDING THE HORN, AIR-BAG, CRUISE CONTROL, ETC. QUIT WORKING. I TOOK THE VEHICLE TO KIA AND THEY IMMEDIATELY DIAGNOSED THE ISSUE AS A CLOCK SPRING WITHOUT LOOKING AT IT, WHICH MAKES BE BELIEVE THIS IS A COMMON PROBLEM. IF MY 16 YEAR OLD SON HAD BEEN IN AN ACCIDENT, HE WOULD HAVE NOT HAD A FRONTAL AIRBAG. AND WITHOUT A HORN, HE WOULD NOT HAVE BEEN ABLE TO WARN ANOTHER VEHICLE APPROPRIATELY. THIS IS A MAJOR SAFETY ISSUE AND KIA HAS DONE NOTHING TO RECTIFY THE PROBLEM.

Type: Vehicle, Vehicle: 2011 KIA OPTIMA, Manufacturer: Kia America, Inc.
Incident: Jul 2019
Aug 2018 Crash Injury

I RECEIVED A RECALL NOTICE ON MY AIRBAGS ON 8/15/2018 ON 8/16 I WAS REAR ENDED BY A BIG WORK TRUCK AND PUSHED INTO ANOTHER VEHICLE. 5 CARS INVOLVED. MY VEHICLE IS TOTALED THE AIRBAGS DID NOT DEPLOY

Type: Vehicle, Vehicle: 2011 KIA OPTIMA, Manufacturer: Kia America, Inc.
Incident: Aug 2018
Aug 2018

TL* THE CONTACT OWNS A 2011 KIA OPTIMA. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR ILLUMINATED AND REMAINED LIT. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 18V363000 (AIR BAGS). THE VEHICLE WAS TAKEN TO LAWRENCE KIA (1225 E 23RD ST, LAWRENCE, KS 66046, 785-856-8700), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS UNABLE TO ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 185,000.

Type: Vehicle, Vehicle: 2011 KIA OPTIMA, Manufacturer: Kia America, Inc.
Incident: Jan 2018
Mar 2018 Crash Injury

TL* THE CONTACT OWNED A 2011 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, A DEER CROSSED IN FRONT OF THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED NECK AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED AND REPAIRED. THE REPAIRS WERE UNKNOWN. THE DEALER (BLACKWELL CHRYSLER DODGE JEEP RAM FIAT KIA 4874 RIVERSIDE DR, DANVILLE, VA 24541(434) 792-8853) WAS CONTACTED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. *TT

Type: Vehicle, Vehicle: 2011 KIA OPTIMA, Manufacturer: Kia America, Inc.
Incident: Oct 2017
Feb 2018

THE AIRBAG LIGHT IS ON NOW AND I'M WONDERING IF THATS A PROBLEM, I DON'T WANT TO BE DRIVING DOWN THE ROAD AND IT DEPLOYS.

Type: Vehicle, Vehicle: 2011 KIA OPTIMA, Manufacturer: Kia America, Inc.
Incident: Jan 2018
Feb 2018

TL* THE CONTACT OWNS A 2011 KIA OPTIMA. THE CONTACT STATED THAT THE AIR BAG INDICATOR REMAINED ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE VEHICLE WAS TAKEN TO KOONS KIA OF WOODBRIDGE (703-494-3333, LOCATED AT 14208 JEFFERSON DAVIS HWY, WOODBRIDGE, VA 22191) AND REPAIRED PER NHTSA CAMPAIGN NUMBER: 18V363000 (AIR BAGS). HOWEVER, THE DEALER STATED THAT THE RECALL DID NOT COVER THE AIR BAG INDICATOR FAILURE. THE MANUFACTURER ALSO STATED THAT THE FAILURE WAS NOT COVERED BY THE RECALL. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 126,000. PARTS DISTRIBUTION DISCONNECT.

Type: Vehicle, Vehicle: 2011 KIA OPTIMA, Manufacturer: Kia America, Inc.
Incident: Feb 2018
Dec 2017

THE PASSENGER OCCUPANT CLASSIFICATION SYSTEM SENSOR MAT FAILED WHILE THE VEHICLE WAS IN MOTION, AS INDICATED BY A LIGHT ILLUMINATED ON THE DASHBOARD. THE FAILURE OCCURRED DURING NORMAL OPERATION OF THE VEHICLE. FAILURE OF THIS SENSOR IS A SIGNIFICANT SAFETY CONCERN, AS IT MAY CAUSE THE AIRBAG NOT TO DEPLOY IN THE EVENT OF AN ACCIDENT. THIS IS A KNOWN ISSUE IN OTHER KIA VEHICLES AROUND THE SAME MODEL YEAR, BUT THERE ISN'T A RECALL OR SERVICE BULLETIN FOR THIS PARTICULAR VEHICLE.

Type: Vehicle, Vehicle: 2011 KIA OPTIMA, Manufacturer: Kia America, Inc.
Incident: Dec 2017
Jul 2017

CLOCK SPRING PROBLEM. THE AIRBAG WARNING LIGHT IS ON. TOOK THE CAR TO THE KIA DEALERSHIP AND WAS TOLD IF IT WAS A SORENTO IT WOULD BE COVERED, BUT SINCE IT IS AN OPTIMA IT IS NOT COVERED AND WOULD COST $390.00 TO REPLACE THE CLOCK SPRING, AS THIS IS THE DIAGNOSED PROBLEM. RESEARCH ONLINE REVEALS A RECALL IN 2012 OF PREVIOUS MODEL YEAR OPTIMAS FOR THE CLOCK SPRING. THE DEALERSHIP SAYS IF THE REPAIR IS NOT DONE POSSIBLE INJURY OR DEATH COULD OCCUR.

Type: Vehicle, Vehicle: 2011 KIA OPTIMA, Manufacturer: Kia America, Inc.
Incident: Jul 2017
Jul 2013

THE AIRBAG WARNING LIGHT CAME ON BACK IN NOVEMBER . ACCORDING TO THE KIA OWNERS MANUAL THIS MEANS THE AIRBAGS WILL NOT WORK. I CONTACTED 2 KIA DEALERS IN THE TAMPA FL AREA (BACK IN NOVEMBER) AND HAVE NOT HEARD BACK FROM THEM. I GUESS THEY MUST BE TOO BUSY OR DON'T LIKE DOING WARRANTY WORK. NOW THE BRAKE LIGHTS DO NOT WORK, THIS CAR IS A POS. *TR

Type: Vehicle, Vehicle: 2011 KIA OPTIMA, Manufacturer: Kia America, Inc.
Incident: Nov 2012
Feb 2012 Crash Injury

I WAS STOPPED, 2ND IN POSITION, AT A STOP LIGHT. I WAS REAR ENDED BY A NISSAN SENTRA DOING APPROXIMATELY 50 TP 55 MPH. MY CAR WAS HIT IN THE REAR, PUSHING THE FRONT INTO A DUALLY. THE AIRBAGS DID NOT DEPLOY. I STRUCK MY HEAD ON THE STEERING WHEEL. I WAS WONDERING WHY THE AIRBAGS DID NOT DEPLOY. THE FRONT LEFT BUMPER WAS SEVERELY DAMAGED AS THE LEFT REAR BUMPER. IN ALL, THE CAR WAS A TOTAL LOSS. *TR

Type: Vehicle, Vehicle: 2011 KIA OPTIMA, Manufacturer: Kia America, Inc.
Incident: Feb 2012
Feb 2012 Crash

I WAS TRAVELING 55MPH BEHIND A VEHICLE WHO SUDDENLY SWERVED OUT OF THE WAY INTO THE RIGHT HAND LANE. THERE WAS A CAR STOPPED IN THE LEFT HAND LANE, UNABLE TO STOP IN TIME I STRUCK THE BLACK JEEP LIBERTY IN THE REAR BUMPER MORE TOWARD THE DRIVER SIDE WITH THE THE PASSENGER FRONT BUMPER OF MY CAR. ( KIA OPTIMA) MY AIR BAG DID NOT DEPLOY AND I DID STRIKE MY HEAD, ALTHOUGH I AM NOT SURE IF I HIT IT ON THE WINDSHIELD OR ON THE GLASS TOP. MY CONCERN IS MY SEATBELT DID NOT ENGAGE PROPERLY ALLOWING ME TO STRIKE MY HEAD. AND AGAIN THAT THE AIRBAGS DID NOT DEPLOY. *TR

Type: Vehicle, Vehicle: 2011 KIA OPTIMA, Manufacturer: Kia America, Inc.
Incident: Feb 2012

Trend Over Time

Complaints by year

Quick Summary

The 2011 Kia Optima has 15 Air Bags complaints on file. 6 crashes have been reported. Review the timeline above for detailed owner experiences.