99 complaints reported

2013 Kia Optima UNKNOWN OR OTHER

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
99
Crashes
2
Fires
8
Injuries
1

Complaint Timeline

Chronological view of owner reports

Aug 2025

White paint coming off

Type: Vehicle, Vehicle: 2013 KIA OPTIMA, Manufacturer: Kia America, Inc.
Incident: Aug 2025
Jul 2025

This is a general inquiry on Kia white paint. My paint is chipping off all over my car. They told me it's inherent to white paint. Is this true or are the trying to get away without addressing the problem.

Type: Vehicle, Vehicle: 2013 KIA OPTIMA, Manufacturer: Kia America, Inc.
Incident: Jul 2025
Jun 2025

The white paint on the car is peeling off in many areas of the car.

Type: Vehicle, Vehicle: 2013 KIA OPTIMA, Manufacturer: Kia America, Inc.
Incident: Apr 2024
May 2025

The paint on my car is flaking off. We had a very bad storm and after it passed there was lots of paint gone from my car. I filed a claim with state farm and was denied as they state Kia was responsible of the paint because it's a know fact that the snow white pearl paint us defective and kua knows this. I file with Kia care and they say the paint warranty is gone. But they know that the paint is defective and they need to repaint my car. This issue started in 2011 through 2020. My car is a 2013 Kia optima and Kia is responsible for fixing this issue.

Type: Vehicle, Vehicle: 2013 KIA OPTIMA, Manufacturer: Kia America, Inc.
Incident: Jan 2025
May 2025

My vehicle has the factory Snow White pearl paint. It is always parked in a garage. Since may 2025 the paint has been bubbling and cracking causing it to peel completely off of the car.

Type: Vehicle, Vehicle: 2013 KIA OPTIMA, Manufacturer: Kia America, Inc.
Incident: May 2025
May 2025

My driver's side door lock actuator is stuck in the closed position, and will not allow me to close the door. I searched for a video on what to do, as I need the door to close to drive safely, and found hundreds of videos of people with the same car having this same issue. The fix that a video provided explained to hold the door handle open (the inside or outside handle work just the same) and to take a key or screwdriver and flip the actuator into the correct position, allowing the door to latch properly. I searched the internet to see how difficult it is to replace, and found more people with my car's make/model having issues with their door being stuck in the lock position, while the door is closed. This would be a nightmare in the case of an emergency retrieval. A faulty lock could literally be life or death.

Type: Vehicle, Vehicle: 2013 KIA OPTIMA, Manufacturer: Kia America, Inc.
Incident: Mar 2025
Mar 2025

The paint on my Kia optima is coming off.

Type: Vehicle, Vehicle: 2013 KIA OPTIMA, Manufacturer: Kia America, Inc.
Incident: Jan 2024
Oct 2024

2013 Optima SXL Snow White Pearl Pain Has been peeling since approximately 48,000 miles This has been discussed with Kia Service reps on multiple occasions since it was first noticed. Vehicle is now at 148,000 miles and paint continues to chip away on the hood and pillars of car. It is evident the problem is not isolated to my car. Every snow white pearl car i see driving down the road has similar paint chipping.

Type: Vehicle, Vehicle: 2013 KIA OPTIMA, Manufacturer: Kia America, Inc.
Incident: Jan 2016
Sep 2024

The paint has been peeling for a starting last year. The recent rains caused a large chunk of paint to peel suddenly from the trunk. The car has the snow white pearl paint and is delaminating from the car.

Type: Vehicle, Vehicle: 2013 KIA OPTIMA, Manufacturer: Kia America, Inc.
Incident: Sep 2024
Jul 2024

KIA notified me via letter on 23 April 2024 that Central Kia, Plano TX was able to complete repairs for the recall on the Hydraulic Electronic Control Unit. I made an appointment in May to have the repair done. After waiting over two hours to have the repair completed, the Dealer said they did not have the part to fix the recall and they would contact me when it was available. Almost three months have elapsed with no word from Central Kia

Type: Vehicle, Vehicle: 2013 KIA OPTIMA, Manufacturer: Kia America, Inc.
Incident: Feb 2024
Jun 2024

The oil feedline is gusting out oil but no where I could find a recall on this but I remember there was a recall. Could you send me the copy of the recall? Thank you.

Type: Vehicle, Vehicle: 2013 KIA OPTIMA, Manufacturer: Kia America, Inc.
Incident: Jun 2024
May 2024

The paint on my car is peeling. It’s pearl white.

Type: Vehicle, Vehicle: 2013 KIA OPTIMA, Manufacturer: Kia America, Inc.
Incident: Sep 2024
Mar 2024

The vehicle is for sale at a dealership in Stafford Virginia at Pohanka Honda. How can this vehicle be for sale with a recall regarding a fire hazard. And then it states no remedy available.

Type: Vehicle, Vehicle: 2013 KIA OPTIMA, Manufacturer: Kia America, Inc.
Incident: Mar 2024
Mar 2024

This car is pearl white and the paint on this car bubbles up and starts peeling. It is missing paint off the hood,passenger side doors and driver side rear quarter panel.

Type: Vehicle, Vehicle: 2013 KIA OPTIMA, Manufacturer: Kia America, Inc.
Incident: Mar 2024
Mar 2024

My 2013 Kia optima, 80,000 miles has had a manufacturer paint defect problem for years now. Paint from my car is flying off in large chunks. I’ve seen THOUSANDS of other Kia Hyundai and other like cars with the pearl white color having the EXACT same issue. Google search “Kia pearl white paint defect” and you can see for yourself what everyone else has posted online about the exact same issue I am having. All it takes is the right person to read this message and google search what is happening to thousands of Kia and Hyundai cars to understand the situation for something to be done about it. I’m not looking for a free paint job, I’m looking for the manufacturer to be held accountable for their poor quality workmanship. I’ve called Kia consumer affairs and they are aware of the situation but “are not considering any sort of recourse at this time” If you’re reading this message, do the google search… help out thousands of people who paid EXTRA for this style paint and were given a trainwreck instead.

Type: Vehicle, Vehicle: 2013 KIA OPTIMA, Manufacturer: Kia America, Inc.
Incident: Mar 2024
Feb 2024 Fire

The contact owns a 2013 Kia Optima. The contact stated that while driving at 40 MPH, the vehicle stalled without warning. There was smoke detected, and the vehicle burst into flames and exploded. There were no reported injuries, crashes, or air bag deployments. The fire department extinguished the fire. A police report was filed. The DOT was on the scene. Another motorist assisted the occupants with exiting the vehicle. The vehicle was towed to a police department tow lot. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 160,000.

Type: Vehicle, Vehicle: 2013 KIA OPTIMA, Manufacturer: Kia America, Inc.
Incident: Dec 2023
Jan 2024

The manufacturer has failed or is unable to remedy the safety recall for my vehicle in a timely manner. There is an urgent safety recall (fire risk when parked). It is currently unsafe and unreliable to drive the car with this recall.

Type: Vehicle, Vehicle: 2013 KIA OPTIMA, Manufacturer: Kia America, Inc.
Incident: Sep 2023
Nov 2023

Took my vehicle for the knocking sensor recall servicing. Before taking it to the dealership there was no knocking at all. I left the dealership and went home. Parked the car and got out... immediately there was knocking coming from my car. Recorded the knocking noise and called the dealership. They sent someone to my home and all he did was turn on my vehicle and there was no knocking. I explained he had to drive it and then park it and turn it off and he could hear the knocking. But he left and there was no other communication from the dealership. I contacted Kia's global customer service and explained everything but still nothing more has been done. The knocking sound has intensified. I received an email last year from Becken Masten Kia in August of 2022 from the Service Assistant Susan asking me about bringing my vehicle in for a regular servicing appointment. Nothing about free servicing for causing the knocking issue. I have the recording of the knocking from the servicing date.

Type: Vehicle, Vehicle: 2013 KIA OPTIMA, Manufacturer: Kia America, Inc.
Incident: Jun 2021
Sep 2023

Own a 2013 Kia Optima SXL with snow white paint. It is peeling horribly around the windshield pillars, and the roof. There are a few other smaller spots starting to chip away as well. This vehicle has been almost exclusivly garage kept. I have read this is a common issue experience by Kia owners with this paint specifically. Please investigate and issue a proper recall for these vehicle owners.

Type: Vehicle, Vehicle: 2013 KIA OPTIMA, Manufacturer: Kia America, Inc.
Incident: Jan 2022
Sep 2023

The car started doing big noises and problems for running correctly, so my mechanic found out this recall and told me to start the process but the dealer don't answer my requests.

Type: Vehicle, Vehicle: 2013 KIA OPTIMA, Manufacturer: Kia America, Inc.
Incident: May 2023
Jul 2023 Fire

The contact owns a 2013 Kia Optima. The contact stated that while the vehicle was parked and unattended, it spontaneously caught fire. There were no warning lights illuminated before the failure. There were no reported injuries. No police report was filed. The fire department extinguished the fire. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 135,000.

Type: Vehicle, Vehicle: 2013 KIA OPTIMA, Manufacturer: Kia America, Inc.
Incident: Jul 2023
Jun 2023

For the last 2 years, my pearl white paint has been chipping away. Over the last 6 months there are actual chunks of paint missing. I’ve never seen anything like this before.

Type: Vehicle, Vehicle: 2013 KIA OPTIMA, Manufacturer: Kia America, Inc.
Incident: Jan 2023
Jun 2023

Peeling paint from delamination on pillars, around windshield and hood. This stated 1.5 years ago and continues to get worse. The dealership said they are aware of this problem in the pearl white paint in this year and model but the paint warranty is only 3 years and no remedies have been made. This is devaluing my car with every paint bubble and peeling. Kia should make it right.

Type: Vehicle, Vehicle: 2013 KIA OPTIMA, Manufacturer: Kia America, Inc.
Incident: Sep 2021
Jun 2023

Peeling paint

Type: Vehicle, Vehicle: 2013 KIA OPTIMA, Manufacturer: Kia America, Inc.
Incident: Nov 2021
May 2023

In past year replace Shock Absorbers in the rear($498), Thermostate/gasket($454), and now need code P0464 Fuel leverl Sensor circuit replaced($750)

Type: Vehicle, Vehicle: 2013 KIA OPTIMA, Manufacturer: Kia America, Inc.
Incident: May 2023

Trend Over Time

Complaints by year

Quick Summary

The 2013 Kia Optima has 99 UNKNOWN OR OTHER complaints on file. 2 crashes have been reported. Review the timeline above for detailed owner experiences.