18 complaints reported

2019 Kia Optima UNKNOWN OR OTHER

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
18
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Jan 2026

The paint is bubbling and falling off in spots. This is ruining our trade-in value. The dealer says it always happens to white vehicles.

Type: Vehicle, Vehicle: 2019 KIA OPTIMA, Manufacturer: Kia America, Inc.
Incident: Jan 2026
Dec 2025

Paint peeling off hood.

Type: Vehicle, Vehicle: 2019 KIA OPTIMA, Manufacturer: Kia America, Inc.
Incident: Dec 2025
May 2025

I own a 2019 kia that is garage low milage 35,757 when not driving. the paint had a spot of paint missing on the hood and i ordered touchup paint to protect and before it arrived i noticed a larger spot. I drove to town and a large spot flaked. I call the dealer and they said they didn't handle that. I called kia customer service and they said would write a work order and i haven't heard any thing from them. i have gone to computer to see if any recalls and none. there are a lot of complaints from owners but no help from Kia . I read an article from Kia that they had stopped using the pearl white paint due to so many complaints. This need to be address and something done. I took to a reputable body shop today and received estimate and it was not just my hood found spots on right fender and trunk with estimate of almost $4,000.00 . I can not make Kia repaint my car and i can not leave it to rust nor can i afford a new car. Canada did recalls on this matter the United States needs to stand up for the people of the United States.

Type: Vehicle, Vehicle: 2019 KIA OPTIMA, Manufacturer: Kia America, Inc.
Incident: Apr 2025
Jan 2025

I purchased this car off the show room floor in 2019 with only 10 miles on it. At some point in 2022 my car was slow to accelerate. I received the recall letter September 16,2022. no appointments until 08/09/2023. It didn't help .It was still stalling two weeks after. I have talked to the manager numerous occasions. He said it sounds like the transmission. The parts manager told me he will keep it overnight so his mechanics can drive it the following morning. That didn't happen. This car is a safety hazard. I can't pull out in front of anyone due to the car stalling. My family like to have lost our lives this weekend 05/31/2025 due to the car failing to accelerate(stalling). I have filed complaints with KIA head quarters twice. They keep telling me that if there's no warning lights on they can't identify the problem. On 01/06/2025, the manager and parts manager agreed to keep my car for a couple of days. I paid for my oil change/tire rotation and they sent me on my way. the bottom line is this car will be the death of me. God forbid!!

Type: Vehicle, Vehicle: 2019 KIA OPTIMA, Manufacturer: Kia America, Inc.
Incident: Jan 2022
Jul 2024

Vehicle safety immobilizer is not present as a result vehicle cannot be insured in the state of ct

Type: Vehicle, Vehicle: 2019 KIA OPTIMA, Manufacturer: Kia America, Inc.
Incident: Jan 2024
May 2024

On October 30th 2024, I purchased a 2019 Kia Optima from San Diego Chrysler Dodge Jeep Ram. On November 26th the car was stolen from in front of my house, while the alarm was activated and the key was in our possession. I went online to the Kia website to find some information and found that there was a recall on that vehicle to install an anti-theft device. San Diego Chrysler did not have this done. I contacted them in regards to that not being done and they replied that they offered me to purchase a GPS system. They don't seem to feel anything was done wrong but if a car has an open recall, it would seem that a dealer needs to have that done PRIOR to selling a car to a consumer who is unaware of the theft problem. I had the car for three weeks, lost my trade-in, deposit and still have it financed. Big conglomerates need to be held accountable.

Type: Vehicle, Vehicle: 2019 KIA OPTIMA, Manufacturer: Kia America, Inc.
Incident: Nov 2024
Mar 2024

I own a 2019 Kia Optima whose paint is peeling off rapidly. The paint began peeling in a tiny spot that I thought was a chip from a rock but has now grown to several spots peeling all over. I first noticed this in 2020 I visited my dealer on January 2024 to no avail. Not only was their technician rude, but he also said the paint was not covered under KIA’s bumper to bumper warranty. I have bought the extended bumper to bumper warranty at the dealer. I’ve owned several cars in my life and have never had this problem with any of them. I currently own a 2003 Toyota whose paint is in much better condition than my 2019 Kia. I believe this is a factory defect with this paint color and would like you to further investigate and help to restore my KIA so that the peeling stops. I’m attaching several photos for your review. The color is Snow White Pearl.

Type: Vehicle, Vehicle: 2019 KIA OPTIMA, Manufacturer: Kia America, Inc.
Incident: Jan 2020
Mar 2024

Clear coat paint is peeling rapidly on the driver side door. This is the only affected area and this car has never been in an accident, so it’s the original manufactured part. Car has 59K miles on it

Type: Vehicle, Vehicle: 2019 KIA OPTIMA, Manufacturer: Kia America, Inc.
Incident: Mar 2024
Aug 2023

It’s a 2019 KIA optima the color is snow pearl white and it is peeling off. the car only has 31262 miles on it it’s peeling on top at the windshield

Type: Vehicle, Vehicle: 2019 KIA OPTIMA, Manufacturer: Kia America, Inc.
Incident: Aug 2023
Aug 2022

As soon as I pulled onto the parkway, I heard a loud bang almost like a gunshot. Pulled over to inspect the vehicle and my sunroof had exploded. No rocks or foreign objects. The sunroof looked as if it blew up from the inside out forming almost a “volcano” shape. After trying for an hour to get ahold of Kia, they inform me this won’t be covered under warranty. Filed a claim with insurance. This is very dangerous and if my visor was opened, I could have been cut to pieces. This could easily cause a wreck and danger myself and others

Type: Vehicle, Vehicle: 2019 KIA OPTIMA, Manufacturer: Kia America, Inc.
Incident: Dec 2022
Jul 2022

The paint on the roof of the 2019 Kia Optima is peeling back. Also, have paint that has let go around the hood. I inquired at the dealer at around 40,000 miles. The employee said that the paint was only warranted through the first 36,000 miles. I drive a lot of miles to work, and this was within the first year I purchased the vehicle. The employee said that the pearl white color was the one color that they saw the most complaints with the paint.

Type: Vehicle, Vehicle: 2019 KIA OPTIMA, Manufacturer: Kia America, Inc.
Incident: Jul 2020
Feb 2022

The paint is chipping on the right side of the vehicle it is through the primer.

Type: Vehicle, Vehicle: 2019 KIA OPTIMA, Manufacturer: Kia America, Inc.
Incident: Feb 2022
Nov 2021

Optima SXL, 2019, 5,678 miles. When using the air conditioning, liquid on passenger side fills up on my mate about 1/2 inch. Took to dealer Three times. States the hose gets clogged and they have to clear this. Now car starting to smell like mold/mildew. Rug is getting wet. They did not want to detail the call. Service person tells me to bring it back and they will unclog it. But I want it fix not keep coming back to unclog the hose. They stated this happens all the time. This sees to be a problem to me. It’s a New Vehicle. What can I do?

Type: Vehicle, Vehicle: 2019 KIA OPTIMA, Manufacturer: Kia America, Inc.
Incident: Jul 2021
Nov 2021

my car has been broken into and stolen twice by the same people because of how easy it is to steal it (Kia and Hyundai). Kia hasn’t fixed the issue of their car door locks can be busted with a screen driver and the ignition can too. My car has been stolen twice the same way they bust my door lock bust my ignition and steal the car. Kia won’t even acknowledge the issue despite their being many complaints about the same thing happening to other peoples cars. Filed insurance claims both times and both times the car has been recovered

Type: Vehicle, Vehicle: 2019 KIA OPTIMA, Manufacturer: Kia America, Inc.
Incident: Nov 2021
Mar 2021

ther are two Problems with my car when my phone is connected via USB to the vehicle the screen turn black and completely shut off while driving the other issue is the forward collision when there’s a car in front of me and I go to put on my for my brakes the car beats and slides rather than breaking

Type: Vehicle, Vehicle: 2019 KIA OPTIMA, Manufacturer: Kia America, Inc.
Incident: Jan 2021
Oct 2020

FROM DAY ONE I'VE BEEN COMPLAINING ABOUT THE DRIVER ASSIST FRONT CAMERA SHUTTING OFF BY ITSELF WHILE I'M DRIVING. I WAS TOLD BY MY KIA DEALER THAT THERE IS NO PROBLEM. IT HAS REOCCURRED MANY MORE TIMES SINCE. IT HAPPENED AGAIN. THE ORANGE DISPLAY LIGHT GOES OFF.

Type: Vehicle, Vehicle: 2019 KIA OPTIMA, Manufacturer: Kia America, Inc.
Incident: Oct 2020
Apr 2020

HARD STARTING AND WHEN IT DOES START IT ACTS LIKE IT SLUGGISH. YOU CAN TURN IT OFF AND BACK ON AND IT IS FINE.

Type: Vehicle, Vehicle: 2019 KIA OPTIMA, Manufacturer: Kia America, Inc.
Incident: Apr 2020
Sep 2019

I WAS LOOKING ON CREDIT KARMA AND READ THERE IS A RECALL ON MY VEHICLE. I HAD NO CLUE AND HAVEN'T HAD ANYONE CONTACT ME IN REGARDS TO THIS! I'M CONCERNED FOR THE SAFETY OF MY FAMILY

Type: Vehicle, Vehicle: 2019 KIA OPTIMA, Manufacturer: Kia America, Inc.
Incident: Sep 2019

Trend Over Time

Complaints by year

Quick Summary

The 2019 Kia Optima has 18 UNKNOWN OR OTHER complaints on file. Review the timeline above for detailed owner experiences.