9 complaints reported

2004 Kia Sorento Air Bags

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
9
Crashes
6
Fires
0
Injuries
5

Complaint Timeline

Chronological view of owner reports

Aug 2019

TAKATA RECALL AIR BAG LIGHT IS ON THE DASH CAN I GET THIS REPLACED FOR NO CHARGE LIGHT STAYS ON ALL THE TIME.

Type: Vehicle, Vehicle: 2004 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Sep 2019
Nov 2015

MY AIR BAG LIGHT TURNED ON. IT TURNED ON JUST UNDER A 100,000 MILES. I LOOKED AROUND ON LINE AND ALOT OF PEOPLE ARE COMPLAININF ABOUT THIS SAME ISSUE WITH THE SAME MAKE AND YEAR. IT WILL NOT PASS INSPECTION BECAUSE OF IT AND THAT IT WILL COST ME AT LEAST $200 TO FIX IT.

Type: Vehicle, Vehicle: 2004 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Nov 2015
Mar 2014 Crash Injury

TL* THE CONTACT OWNS A 2004 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE. THE VEHICLE WAS FLIPPED BY THE FORCE OF THE IMPACT. THE FRONT AND SIDE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED INJURIES TO THE BACK, NECK, HIPS AND EYES. THE FRONT PASSENGER SUSTAINED A HEAD CONTUSION, INJURIES TO THE SHOULDER, HIPS, LEGS AND BACK, IN ADDITION TO INTERNAL BRUISING. ADDITIONALLY, THERE WERE THREE SMALL CHILDREN WHO WERE SEATED IN THE REAR THAT SUSTAINED HEAD INJURIES AND ABRASIONS. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED TO DETERMINE THE CAUSE OF THE AIR BAG FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

Type: Vehicle, Vehicle: 2004 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Mar 2014
Aug 2011 Crash Injury

WHILE APPROACHING TO AN INTERSECTION THE KIA CRASH THE FRONT LEFT SIDE TO THE BACK OF A LAND ROVER, AND DESPITE THE BIG IMPACT AND DAMAGES THE AIR BAGS DIDN'T OPENED ENDANGERED THE LIFE OF MY DAUGHTER. I HAVE PHOTOS OF THE BIG IMPACT AS OF THE FACT THAT THE AIR BAGS DIDN'T OPENED.

Type: Vehicle, Vehicle: 2004 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Oct 2010
Sep 2010 Crash

2004 KIA SORENTO. ROLLOVER. KIA SAYS THAT THE AIR BAGS ARE TURNED OFF IN A ROLL OVER NOT WHEN HIT ON THE SIDE! WHAT GOOD ARE THEY THAN? THIS INFORMATION IS NOT GIVEN WHEN THE KIAS ARE PURCHASED.... RESEARCH NEEDS TO BE DONE FOR HOW OFTEN IT OCCURS AND THAT THERE MAY BE MORE ROLLOVERS THAN SIDE IMPATCTS, WHY THEY ROLLOVER SOO MANY TIMES, AND THAT THERE ARE MANY COMPLAINTS FOR OTHER KIAS THAT THE AIRBAGS HAVE NOT DEPLOYED IN CRASHES. CONSEQUENCES WERE THAT THE DRIVER DIED THIS TIME DUE TO THE AIR BAGS DID NOT DEPLOY! THERE WAS ONLY ONE PERSON THE DRIVER IN THE KIA, THE CRASH WAS WHEN THE VEHICLE HIT THE ROCK AND THAN THE GROUND 15 TIMES. *TR

Type: Vehicle, Vehicle: 2004 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Sep 2010
Apr 2010 Crash Injury

THE SIDE AIRBAGS ON OUR 2004 KIA SORENTO DID NOT DEPLOY IN A SIDE IMPACT WITH A UTILITY (ELECTRIC) POLE. CAR SLID FROM ROAD IN A SUDDEN HAIL STORM AND SLID PASSENGER SIDE INTO THE POLE. SPEED WHEN CONTROL OF CAR WAS LOST, APPROX 45 MPH. THE IMPACT BROKE THE POLE INTO 4 PIECES AND TOTALED THE CAR. THE IMPACT WAS IN THE REAR PASSENGER SIDE DOOR, JUST INFRONT OF THE RIGHT REAR TIRE. THE DAMAGE TO THE CAR WENT ALL THE WAY TO THE FRAME. *TR

Type: Vehicle, Vehicle: 2004 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Mar 2010
Jun 2009 Crash Injury

TL*THE CONTACT OWNS A 2004 KIA SORENTO. WHILE DRIVING IN A SNOW STORM AT 55 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE AND STRUCK A PINE TREE. THE FRONTAL AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. HE WAS WEARING HIS SEAT BELT AT THE TIME OF THE CRASH, BUT HIS HEAD STILL STRUCK THE WINDSHIELD. THE CONTACT WANTS TO KNOW WHY THE AIR BAGS FAILED TO DEPLOY DURING THE HIGH SPEED CRASH. THE FAILURE MILEAGE WAS 43,000.

Type: Vehicle, Vehicle: 2004 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Jun 2008
Apr 2008 Crash Injury

TL*THE CONTACT OWNS A 2004 KIA SORENTO. WHILE DRIVING 45 MPH, THE VEHICLE BEGAN TO HYDROPLANE. THE VEHICLE TURNED AND CRASHED HEAD ON WITH ANOTHER VEHICLE TRAVELING 45 MPH AS WELL. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SENT PICTURES OF THE CRASH AND CALLED THE MANUFACTURER, BUT WAS INFORMED THAT THE IMPACT WAS NOT POWERFUL ENOUGH TO DEPLOY THE AIR BAGS. THE VEHICLE WAS DESTROYED. THE CONTACT'S WIFE AND TWO OTHERS WERE INJURED. A POLICE REPORT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE 57,000. UPDATED 04/23/08 *BF

Type: Vehicle, Vehicle: 2004 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Dec 2008
Jan 2006

AIRBAGS NOT WORKING PROPERLY DURING ACCIDENTS. THIS HAS CAUSED ALL INSURANCE COMPANIES TO REMOVE THE DISCOUNTS FOR AIRBAGS. THIS NEED TO BE INVESTIGATED DUE TO THE FACT SEVERAL INJURIES HAVE OCCURRED BECAUSE OF THIS PROBLEM. IF THE AIRBAGS FAIL DURING THE TIME WHEN THEY ARE NEEDED MOST THEN THE MANUFACTURER HAS A DUTY TO FIX THIS PROBLEM. *JB

Type: Vehicle, Vehicle: 2004 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Jan 2006

Trend Over Time

Complaints by year

Quick Summary

The 2004 Kia Sorento has 9 Air Bags complaints on file. 6 crashes have been reported. Review the timeline above for detailed owner experiences.