5 complaints reported

2007 Kia Sorento Structure

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
5
Crashes
0
Fires
0
Injuries
1

Complaint Timeline

Chronological view of owner reports

Jul 2018

TL* THE CONTACT OWNS A 2007 KIA SORENTO. WHILE DRIVING VARIOUS SPEEDS, AN ABNORMAL NOISE WAS HEARD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE REAR FRAME WAS SEVERELY CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 218,000. **TR *TR

Type: Vehicle, Vehicle: 2007 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Sep 2018
Sep 2017

THE RIGHT REAR PASSENGER DOOR WILL NOT OPEN FROM THE INSIDE OR OUTSIDE. I HAVE MADE EVERY ATTEMPT TO OPEN THE DOOR SHORT OF CUTTING THE INTERIOR PANEL. THIS IS A MAJOR SAFETY ISSUE NOT MENTION A MAJOR INCONVENIENCE. WHILE RESEARCHING THIS ISSUE ON THE INTERNET I FOUND THAT THIS LOCKING DOOR ISSUE SEEMS TO BE A SERIOUS PROBLEM WITH MANY OWNERS AND SEVERAL KIA MODELS COVERING YEARS FROM 2004 TO 2011. THERE WERE THIRD PARTY REPORTS OF A CLASS ACTION LAWSUIT. THE ISSUE WITH MY VEHICLE OCCURRED AFTER RETURNING TO OUR VEHICLE AFTER SHOPPING AT LOWE'S. THE DOOR WORKED WHEN WE ARRIVED AT THE STORE. WE HAD OPENED THE DOOR TO RETRIEVE AN ITEM TO RETURN TO THE STORE. I WOULD ALSO LIKE TO NOTE THAT I HAVE HAD TO HAVE THE DRIVERS DOOR AND FRONT PASSENGER DOOR LATCHES REPAIRED FOR A SIMILAR PROBLEM WHERE THEY WOULD NOT OPEN FROM THE OUTSIDE DUE TO A PLASTIC PART BREAKING. IT HAPPENED A THIRD TIME ON THE DRIVERS DOOR A COUPLE OF YEARS AGO AND I FIXED IT WITH MY OWN, STRONGER HOME MADE PARTS. I HAVE A 1972 CHEVELLE AND A 1967 CAMARO AND THOSE, ORIGINAL, DOOR LATCHES WORK FLAWLESSLY. THERE IS NO EXCUSE FOR THIS!

Type: Vehicle, Vehicle: 2007 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Jan 2017
Sep 2015

TL* THE CONTACT OWNS A 2007 KIA SORENTO. THE CONTACT STATED THAT BOTH REAR EXTERIOR DOOR HANDLES FRACTURED. IN ADDITION, THE FRONT EXTERIOR DRIVER SIDE DOOR HANDLE FRACTURED. WHEN THE FAILURE OCCURRED, THE CONTACT ENTERED THE VEHICLE FROM THE FRONT PASSENGER SIDE DOOR. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE THREE DOOR HANDLES WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 96,469.

Type: Vehicle, Vehicle: 2007 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Dec 2012
Mar 2013

TL* THE CONTACT OWNS A 2007 KIA SORENTO. THE CONTACT STATED THAT WHEN TRYING TO OPEN THE DRIVER'S SIDE REAR PASSENGER DOOR, THE HANDLE FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER. AFTER DIAGNOSIS, THEY ADVISED HER THAT THE DOOR HANDLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. APPROXIMATELY THREE MONTHS LATER, THE OTHER THREE DOOR HANDLES FAILED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000. THE CURRENT MILEAGE WAS APPROXIMATELY 91,000. *TR

Type: Vehicle, Vehicle: 2007 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Jan 2012
Apr 2008 Injury

HAVE A 2007 NEW SEDONA FROM KIA. IT COMES WITH A KEY REMOTE THAT CLOSES THE TWO BACK PASSENGER DOORS. THESE SLIDING DOORS DO NOT STOP UNTIL IT DETECTS A STRONG RESISTANCE AGAINST IT WHICH MAKES IT VERY UNSAFE FOR CHILDREN. MY CHILD GOT HER ARM CAUGHT IN THE DOOR FOR A BRIEF SECOND LEAVING A NICE BRUISE. LUCKILY SHE PULLED HER ARM OUT BEFORE IT CLOSED ALL THE WAY. WHEN I CALLED SMITHTOWN KIA IN NY, THEY TOLD ME THAT THEY DO NOT HAVE SENSORS AND IT WILL STOP WHEN THERE IS ENOUGH RESISTANCE AGAINST IT. THIS IS UNACCEPTABLE AND A HUGE SAFETY PROBLEM. IMAGINE IF A CHILD DOES NOT GET THEIR ARM CAUGHT, BUT THEIR HEAD? PLEASE ADVISE ON WHAT CAN BE DONE WITH THIS. THANKS. *TR

Type: Vehicle, Vehicle: 2007 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Mar 2008

Trend Over Time

Complaints by year

Quick Summary

The 2007 Kia Sorento has 5 Structure complaints on file. Review the timeline above for detailed owner experiences.