2011 Kia Sorento Structure

DRIVER-SIDE FRONT DOOR WILL NOT OPEN FROM THE OUTSIDE (WILL ONLY OPEN FROM INSIDE). DRIVE-SIDE REAR DOOR WILL NOT OPEN FROM INSIDE OR OUTSIDE. PASSENGER-SIDE REAR DOOR WILL NOT OPEN FROM INSIDE OR OUTSIDE.

THE DRIVERS SIDE DOOR WILL NOT OPEN FROM THE OUTSIDE. MY CAR HAS JUST OVER 40,000 MILES. IF THERE WERE AN EMERGENCY, ACCIDENT WERE THE DRIVER WAS UNRESPONSIVE, A RESPONDER COULD NOT OPEN THE DOOR FROM THE OUTSIDE TO REACH THE DRIVER. A KIA DEALER SERVICE MANAGER BELIEVES THE PROBLEM IS A FAILED DOOR LATCH AND THE REPAIR COST IS APPROXIMATELY $450-$500.

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE DRIVER SIDE EXTERIOR DOOR HANDLE FRACTURED WITHOUT WARNING. AS A RESULT, THE DOOR ONLY OPENED FROM THE INSIDE. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE CAUSE OF THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 28,900.

MY DRIVERS SIDE DOOR WILL NOT OPEN FROM THE OUTSIDE. I WAS DOING SOME RESEARCH REGARDING THIS MATTER AND NOTICED SEVERAL AND I MEAN SEVERAL KIA SORENTO VEHICLES WITH THE EXACT SAME ISSUE. I BELIEVE THIS SHOULD BE RECALLED. I AM FINDING KIA SORENTO FROM 2010 TO 2016 WITH THIS EXACT PROBLEM. I TRULY BELIEVE THIS COULD BE A SERIOUS PROBLEM. WHAT IF MY GRANDBABY GOT INTO THE VEHICLE AND THESE DOORS WOULD NOT OPEN FROM THE OUTSIDE? THEY WOULD SUFFOCATE DUE TO THE HEAT IN THE VEHICLE. THAT IS WHAT WOULD HAPPEN. SO, YES THIS IS DEFINITELY A SAFETY ISSUE.

VEHICLE WAS STATIONARY. TRIED TO OPEN DRIVER'S SIDE DOOR AND IT WON'T OPEN FROM OUTSIDE. ALL DOORS WERE UNLOCKED, BUT HANDLE WON'T OPEN DOOR. DRIVER'S DOOR CAN BE OPENED FROM INSIDE. THIS IS A HUGE SAFETY ISSUE SINCE I HAVE A 3 YEAR OLD AND I CAN NO LONGER USE CHILD SAFETY LOCKS IN THE EVENT I CAN'T OPEN DOORS FROM THE OUTSIDE.

DOOR HANDLE ON DRIVER'S SIDE BECAME UNUSABLE FROM THE OUTSIDE, REQUIRING DRIVER TO OPEN THE DOOR FROM THE INSIDE BY ENTERING FROM THE PASSENGER SIDE OR LEAVING THE WINDOW DOWN. IF A PERSON WERE IN AN ACCIDENT AND COULD NOT OPEN THE DOOR, IT WOULD BE DIFFICULT TO GET THEM OUT OF THE DRIVER'S DOOR. THE MECHANISM HAD TO BE REPLACED - KIA ESTIMATED ALMOST $500 TO EVALUATE, ORDER AND REPLACE THE PART. A CAR WITH LESS THAN 80,000 MILES SHOULD NOT HAVE DOOR HANDLES FAILING.

NEITHER FRONT DOOR WILL OPEN FROM THE OUTSIDE BY KEY, OR KEY FOB. I AM ALMOST 6 FOOT AND NEARLY 200 LBS AND IT IS VERY HARD TO CLIMB FROM THE BACKSEAT TO THE FRONT. IF THERE WAS A FIRE OR WRECK THIS COULD BE DISASTROUS. THERE SEEMS TO BE MANY COMPLAINTS BUT NO RECALLS YET. I HAVE HEARD IT IS APPROXIMATELY $600 TO FIX THE PROBLEM. MY VEHICLE IS PAST THE WARRANTY. MANY HAVE SAID IT IS A PROBLEM IN MANY KIA'S YET NOTHING IS BEING DONE ON IT. UNKNOWN HOW TO FIX THE PROBLEM OR WHAT IT IS.

AFTER UNLOCKING THE VEHICLE, THE DRIVERS SIDE DOOR WILL NOT OPEN FROM THE OUTSIDE. ONLY WAY TO ENTER THE CAR IS FROM THE PASSENGER SIDE. THE DRIVER DOOR HANDLE WILL NOT OPEN FROM THE OUTSIDE. THIS APPARENTLY IS A VERY COMMON ISSUE WITH THIS MODEL. IN CASE OF AN ACCIDENT, EXTERNAL ENTRY IS IMPOSSIBLE FROM THE DRIVER DOOR. COST TO REPAIR THIS ISSUE WAS $411.

AFTER UNLOCKING THE VEHICLE, THE DRIVERS SIDE DOOR WILL NOT OPEN FROM THE OUTSIDE. ONLY WAY TO ENTER THE CAR IS FROM THE PASSENGER SIDE. THE INTERIOR DRIVERS SIDE DOOR HANDLE DOES OPERATE PROPERLY. THE DRIVER DOOR HANDLE WILL NOT OPEN FROM THE OUTSIDE. THIS APPARENTLY IS A VERY COMMON ISSUE WITH THIS MODEL. IN CASE OF AN ACCIDENT, EXTERNAL ENTRY IS IMPOSSIBLE FROM THE DRIVER DOOR.

I NOW HAVE TWO REAR PASSENGER DOORS THAT DO NOT OPEN FROM THE EXTERIOR OF THE CAR. OPENING THE DOOR REQUIRES USING THE INSIDE HANDLES ONLY TO OPEN THE DOORS. THE FIRST HANDLE STOPPED FUNCTIONING TWO YEARS AGO AND NOW THE SECOND DOOR HAS STOPPED FUNCTIONING AS OF SUNDAY. THIS IS AN ABSOLUTE DESIGN FLAW AND A SAFETY ISSUE!! SHOULD THERE BE ANY TYPE OF ACCIDENT AND SOMEONE NEED TO ENTER THE VEHICLE IN AN EMERGENCY SITUATION FROM THE OUTSIDE TO EXTRICATE A PASSENGER, THE DOORS DO NOT OPEN!! IF THERE IS AN ACCIDENT AND THE FRONT DOORS ARE DAMAGED AND THE ONLY WAY IN IS THROUGH A REAR DOOR, NOW THE REAR DOORS ARE USELESS AND DO NOT FUNCTION. SOMETHING NEEDS TO BE DONE WITH THIS ASAP! I KNOW FROM RESEARCH THAT THIS IS A KNOWN ISSUE WITH THIS CAR AND MODEL YEAR. THERE ARE PLENTY OF PEOPLE ALL OVER THE INTERNET REPORTING THE SAME PROBLEM. THIS IS CERTAINLY NOT SPECIFIC TO MY VEHICLE. THIS IS NOT A BROKEN SUN VISOR, OR A BROKEN GLOVE COMPARTMENT, OR A BROKEN RADIO OR CD PLAYER. THIS IS A FAILURE OF VITAL EQUIPMENT TO THE SAFETY OF THE PASSENGERS IN THIS VEHICLE. THE [XXX] DOORS HAVE KNOWN ISSUES AND BREAK AFTER TIME. THIS SHOULD NOT BE CONSIDERED A WARRANTY ISSUE. IT IS A DESIGN FAILURE THAT NEEDS TO BE ADDRESSED FOR THE SAFETY OF MY FAMILY AND ALL CONSUMERS WHO PURCHASED THIS VEHICLE. JUST BECAUSE NO ONE HAS DIED YET DOES NOT MAKE IT ANY LESS OF A SAFETY ISSUE. USE COMMON SENSE AND LOGIC HERE. LETS PREVENT THE DEATHS AND PROBLEMS. NOT WAIT UNTIL THEY HAPPEN. THE WRITING IS ON THE WALLS AND THE NUMBER OF COMPLAINTS ARE OUT THERE. PLEASE DO SOMETHING!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

JUST WENT TO OPEN THE DRIVER'S SIDE PASSENGER DOOR OF MY KIA SORRENTO ONE DAY IN JAN. 2016, AND IT WOULD NOT OPEN. WHEN I TOOK IT TO THE DEALER, THEY WERE ABLE TO GET IT OPEN FROM THE INSIDE AND DISENGAGED THE CHILD SAFETY LOCK, BUT IT STILL WOULD NOT OPEN FROM THE OUTSIDE. I WAS TOLD IT WOULD BE $350 TO FIX IT. I WENT TO WORK A COUPLE WEEKS LATER AND CAME OUT TO GET IN MY CAR AND THE DRIVER'S SIDE WOULD NOT OPEN. FORTUNATELY I WAS ABLE TO GET IN THE PASSENGER SIDE AND REACH OVER TO OPEN IT. I HAVE BEEN DOING THAT FOR 7 MO. NOW BECAUSE OF A LACK OF $700 TO FIX BOTH DOORS, AND LACK OF TIME! I AM TAKING IT IN TOMORROW TO GET THEM FIXED BECAUSE OUR DAUGHTER AND 3 GRANDCHILDREN ARE COMING THIS WEEKEND TO VISIT FOR 2 WEEKS. I BEGAN TO PANIC WHEN I REALIZED IF WE WERE IN A WRECK, NO ONE WOULD BE ABLE TO GET US OUT ON THE DRIVER'S SIDE, WHICH COULD BE THE ONLY AVAILABLE SIDE! MY HUSBAND CALLED KIA A FEW MONTHS AGO ABOUT THE SITUATION AND SOMEONE WAS SUPPOSED TO CALL HIM BACK, BUT THEY NEVER DID. I CALLED, BUT DID NOT HAVE THE VIN WITH ME AT THE TIME. I FIND IT INTERESTING THAT SO MANY OTHERS HAVE COMPLAINED ABOUT THIS AND NOTHING IS BEING DONE TO HELP US WITH THIS OBVIOUS MANUFACTURING PROBLEM, YET I READ OR SAW SOMEWHERE SOMETHING ABOUT THEIR CUSTOMERS SAFETY BEING A PRIORITY??? I JUST HOPE IT DOESN'T TAKE A DEATH TO GET THEM TO ACT ON THIS! I'M DOING MY BEST TO BE SURE IT ISN'T ONE OF MY LOVED ONES, BUT DO EXPECT KIA TO "MAN UP" AND REIMBURSE US! TO ANSWER YOUR OTHER QUESTIONS...THE CAR WAS STATIONARY, PARKED, WAS TOLD IT WAS SOME MECHANISM INSIDE THE DOOR. I WILL BE ABLE TO UPLOAD A REPAIR INVOICE TOMORROW AFTER THE JOB IS COMPLETE. IN THIS CASE, THEY SAY THEY WILL USE GENUINE FACTORY PARTS, BUT I'M NOT SO SURE I WANT THEM TO!!! ARE WE FACING THE SAME "TRIP" AGAIN "DOWN THE ROAD?" ARE THESE PARTS GOING TO BE ANY BETTER??? THAT REMAINS TO BE SEEN!

APPROXIMATELY TWO MONTHS AGO, WHILE PARKED IN MY DRIVEWAY, I ATTEMPTED TO OPEN MY DRIVER REAR PASSENGER DOOR. IT WOULD NOT OPEN FROM THE OUTSIDE; THE MECHANISM THAT HOLDS THE DOOR SHUT HAD SOMEHOW MANAGED TO STAY IN THE "HOLDING" POSITION WHICH PREVENTED IT FROM BEING OPENED FROM THE OUTSIDE. JUST RECENTLY MY DRIVER DOOR ITSELF HAS STARTED TO DO THE EXACT SAME THING. THIS CAUSES AN ISSUE IF THERE IS AN ACCIDENT AS IT PREVENTS SOMEONE FROM ACCESSING A PERSON SEATED BEHIND THE DRIVER. I HAVE SEEN SEVERAL COMPLAINTS REGARDING THIS SAME ISSUE WITH THE SAME MAKE/MODEL/YEAR AS MY VEHICLE. WE WOULD LIKE KIA TO ISSUE A RECALL.

WHILE ENTERING THE DRIVER SIDE OF THE VEHICLE, THE DOOR FAILED TO OPEN AS WELL AS THE DRIVER SIDE BACK DOOR DUE TO CHILD LOCK BEING ACTIVATED. I AM UNABLE TO OPEN THE DOOR FROM THE INSIDE ON TO THE BACK DOOR. NOT COVERED UNDER WARRANTY AS MY WARRANTY EXPIRED IN AUG 2015 ALTHOUGH I PURCHASED MY VEHICLE JUNE 2011. THE 60 MONTHS WERE FROM THE TIME THE DEALERSHIP PURCHASED THE CAR NOT ME AND IT ONLY HAD 400 MILES ON IT.

REAR DRIVERS SIDE DOOR CAN NOT BE OPENED FROM THE OUTSIDE WHICH PRESENTS THE DANGER OF BEING BURNED IF VEHICLE WERE TO CATCH FIRE. THIS CONDITION IS NOW PRESENT IN A LARGE NUMBER OF VEHICLES AND I BELIEVE SHOULD BE RECALLED FOR REPAIR AND CATEGORIZED A SAFETY HAZARD. A SIMPLE INTERNET SEARCH WILL ESTABLISH THE SCOPE OF THIS DEFECT . DEALER INDICATES THE COST OF REPAIR $430.00 PER DOOR.

2011 KIA SORENTO REAR DRIVER SIDE PASSENGER DOOR CANNOT BE OPEN FROM THE OUTSIDE. THIS IS SAFETY MATTER. WE CAN OPEN THE DOOR FROM THE OUTSIDE TO GET OUR CHILDREN OR OTHERS OUT OF CAR IN CASE OF ACCIDENT OR OTHER EMERGENCY? MY CAR ONLY HAS 58000 MILES ON IT AND THIS ISSUE JUST STARTED. DUE TO THE SAFETY ASPECT AND THE LARGE NUMBER OF COMPLAINTS REGARDING THIS ISSUE THERE SHOULD BE A KIA RECALL DUE TO THIS DEFECT.

DRIVERS SIDE DOOR ON 2011 KIA SORENTO WILL NOT OPEN FROM THE OUTSIDE. INSIDE STILL WORKS, CAN HEAR LOCK/UN-LOCK I HAVE TO EITHER CRAWL THROUGH THE CAR OR REACH IN THE WINDOW AND OPEN FROM INSIDE. THIS IS A SAFETY ISSUE CONSIDERING IF I GET IN AN ACCIDENT IT HINDERS THE FIRST RESPONDERS ABILITY TO GET TO ME. FROM WHAT I'VE READ THIS IS AN ISSUE A LOT OF PEOPLE ARE HAVING. KIA NEEDS TO ISSUE A RECALL AND FIX IT. MY REAR DOOR BROKE 4 MONTHS AGO, THEY SHOULD NOT BE ALOUD TO USE PLASTIC PARTS ON SOMETHING LIKE THIS.

2011 KIA SORENTO DRIVER SIDE, BOTH REAR DOORS CAN NOT BE OPEN EITHER FROM OUT SIDE AND INSIDER DUE TO CHILD SAFETY. THIS IS SAFETY MATTER. HOW WE CAN GET OUR CHILDREN OUT OF CAR IN CASE OF ACCIDENT? CURRENTLY ONLY ONE DOOR OF MY CAR CAN BE OPEN FROM OUTSIDE. I AM STRONG BELIEVE SOMEONE HAVE TO TAKE A LOOK AND RECOMMEND THE RE-CALL FOR THIS KIA MANUFACTURE PART DEFECTED.

THE DRIVERS SIDE DOOR AND THE PASSENGER DOOR ON THE DRIVERS SIDE WILL NOT OPEN FROM THE OUTSIDE. DEALER SAID IT IS A BROKEN LATCH. IT WILL OPEN FROM THE INSIDE OF THE CAR. THE PASSENGER DOOR BROKE ABOUT 6 MONTHS AGO, THE DRIVES DOOR WAS VERY RECENT.

TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE THE VEHICLE WAS PARKED, THE REAR DOORS FAILED TO OPEN. THE MECHANIC STATED THAT THE REAR DOOR PANEL WAS WARPED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

FRONT DRIVER DOOR WILL NOT OPEN FROM THE OUTSIDE. WIFE HAD AN EMERGENCY AND WAS UNABLE TO OPEN DOOR. SHE ENDED UP JUMPING THROUGH THE PASSENGER DOOR. DOOR WAS WORKING FINE PRIOR TO SUDDEN ONSET OF THE PROBLEM. THE STRUCTURE OF THE DOOR SHOWS NO SIGNS OF BEING TAMPERED WITH. LOOKED ONLINE AND SAW MANY OTHER COMPLAINTS REGARDING THE ACTUATOR.

PASSENGER REAR DOOR WILL NOT OPEN FROM THE INSIDE OR OUTSIDE NO MATTER WHAT I TRY. I COULDN'T GET MY CHILD OUT, HAD TO CRAWL THROUGH CAR TO DO THIS. THE CHILD SAFETY LOCK IS ENGAGED BUT DOES NOT EXPLAIN BEING UNABLE TO OPEN FROM THE OUTSIDE. I'M GOING TO THE DEALER TO GET IT TAKEN CARE OF TOMORROW. BUT THIS IS NOT COVERED UNDER MY POWERTRAIN WARRANTEE. IT SHOULD BE A NO BRAINER THAT THIS IS A RECALL ITEM. I'VE SEEN OTHER'S COMMENTS AND THERE IS NO WAY I SAVED UP MY MONEY TO SPEND IT ON A REPETITIVE $400 REPAIR AS I HAVE SEEN OTHERS DO. I HAVE A FIVE YEAR OLD AND ANOTHER ONE ON THE WAY THIS AUGUST. I AM LIVID BECAUSE FRANKLY I FEEL LIKE DRIVING MY BEATER CAR IS SAFER THAN DRIVING THE SORENTO. BUT I WORKED MY BUTT OFF TO BE ABLE TO AFFORD THE SORENTO BECAUSE I THOUGHT IT WOULD BE SAFER. I WAS SO WRONG.

CAR DOORS WILL NOT OPEN FROM OUTSIDE, WILL OPEN FROM INSIDE BUT NOT OUTSIDE. NO CHILD SAFETY LOCK IS NOT ON. I SEE HUNDREDS OF PEOPLE ONLINE WITH THIS PROBLEM. I'M AFRAID OF NOT BEING ABLE TO REACH MY CHILD OR PET IN CAR. KIA REPAIR MAN SAID IT IS FAULTY PART BUT NOT A SAFETY ISSUE.

THIS IS COMPLAINT NUMBER TWO FOR MY SORENTO. ON MAY 20, 2016 MY PASSENGER SIDE FRONT DOOR WILL NOT OPEN FROM THE OUTSIDE. THIS IS THE SECOND DOOR ON THE SAME VEHICLE THAT WILL NOT OPEN. KIA HAS USED A DEFECTIVE PART THAT BREAKS ON THE INSIDE OF THE DOOR WITHOUT WARNING, AND NOT DUE TO NORMAL WEAR.

THE EXTERIOR DOOR HANDLE ON DRIVER'S DOOR STOPPED WORKING. THE VEHICLE CAN ONLY BE OPENED FROM THE INSIDE.

THE DRIVER'S SIDE OUTSIDE DOOR HANDLE BROKE. THE DOOR WILL NOT OPEN FROM THE OUTSIDE. THE VEHICLE WAS STATIONARY, PARKED IN A PARKING LOT