47 complaints reported

2013 Kia Sorento UNKNOWN OR OTHER

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
47
Crashes
3
Fires
2
Injuries
1

Complaint Timeline

Chronological view of owner reports

Aug 2021

My 2013 Ex Sorento when idling with the A/C on, “Pants” or “pulse” struggling to idle. BUT…. If I turn OFF the A/C the RPM “Smooths out” and is consistent in idling. This began about 2019 March. Current miles: 56,000 and current On maintenance, inspections and oil changes. (Two drivers only) Will there be a recall for this?

Type: Vehicle, Vehicle: 2013 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Mar 2021
Jul 2021

I continuously am having issues with several light bulbs going out in my vehicle. I have replaced them several times. The headlights, running lights, turning signal bulbs, brake lights, etc. Lights are obviously a very important part of driving, especially at night. I have read complaints from several other Kia owners having the same issue. I am unsure of when the issues started occurring as I purchased the vehicle from the first owner in march or april 2021 and I noticed the issues within a few day of purchasing the vehicle. The vehicle does not have any other issues or warning lights. The light have yet to be inspected.

Type: Vehicle, Vehicle: 2013 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Mar 2021
May 2021 Crash

Abs break

Type: Vehicle, Vehicle: 2013 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: May 2021
Sep 2020

AFTER DRIVING TO AN APPOINTMENT AND PARKING, I ATTEMPTED TO OPEN MY DRIVER'S SIDE PASSENGER DOOR TO GET MY SERVICE DOG OUT WHEN THE DOOR HANDLE COVER POPPED OFF AND HANDLE CAME OFF IN MY HAND. UPON INSPECTION, I NOTICED THERE WAS NO DAMAGE TO THE HANDLE ITSELF, BUT THE DOOR HANDLE COVER HAD SNAPPED WHERE THE SCREW FROM THE DOOR IS MEANT TO SECURE THE PIECE TO THE DOOR. WHEN I WENT TO KIA, THEY EXPLAINED KIA HAD ACKNOWLEDGED A PROBLEM WITH THESE PARTICULAR HANDLES BREAKING, AND THE FIX WAS A NEW DOOR HANDLE ASSEMBLY; HOWEVER, EVEN THOUGH MANY PEOPLE HAVE HAD THIS PROBLEM, KIA HAS NOT ISSUED A RECALL OR OFFERED AN EXTENDED WARRANTY TO THOSE INDIVIDUALS AND REQUIRE THOSE AFFECTED TO REPLACE THEM AT THE OWNERS EXPENSE, WHICH IS OVER $150 WITHOUT LABOR COST INCLUDED. THIS ISSUE IS A SAFETY HAZARD (WITHOUT THE HANDLE, YOU CAN'T OPEN THE DOOR FROM THE OUTSIDE) AND MANY KIA OWNERS HAVE COMPLAINED ABOUT THIS VERY ISSUE VIA ONLINE FORUMS, AND YET KIA STILL REFUSES TO OFFER A RECALL OR WARRANTY EXTENSION! THE FACT THEY DON'T OFFER A REPLACEMENT HANDLE COVER, BECAUSE IT WOULD CONTINUE TO POSE THIS PROBLEM, AND STATE THE FIX BEING A NEW COMPLETE DOOR ASSEMBLY SHOULD MERIT THEIR EXTENDING A WARRANTY FIX OR RECALL.

Type: Vehicle, Vehicle: 2013 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Apr 2019
Aug 2020

DOOR HANDLES FROM THE INSIDE STOPPED WORKING.

Type: Vehicle, Vehicle: 2013 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Jul 2020
Nov 2019

MY VEHICLE STARTS HESITATING THAN SHAKES AND STALLS . I WAIT AND START IT UP . IT HAS DONE THIS AND I SEE RECALLS FOR KIA AND STALLING ISSUES. I AM AFRAID I'M GONNA GET INTO AN ACCIDENT

Type: Vehicle, Vehicle: 2013 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Oct 2019
Nov 2019

TWO LEAKING RADIATORS REPLACED IN TWO YEARS, ANTIFREEZE LEAKING IN THE DRIVEWAY; TWO BATTERIES REPLACED IN TWO YEARS.VEHICLE WAS PARKED IN DRIVEWAY IN ALL INSTANCES. WORKING ON GETTING PROOF FOR LAST YEAR.

Type: Vehicle, Vehicle: 2013 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Jul 2019
Sep 2019

SUNROOF SHATTERED FOR NO APPARENT REASON WHILE DRIVING DOWN THE HIGHWAY.

Type: Vehicle, Vehicle: 2013 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Sep 2019
Sep 2019

I WAS DRIVING ON A CITY ROAD AT NIGHT WITH 2 OTHER PEOPLE IN THE CAR AND MY SUNROOF JUST SHATTERED. POLICE WERE CALLED AND THERE WAS NO EVIDENCE THAT A ROCK OR BULLET HIT MY CAR. NO DAMAGE TO MY WINDSHIELD OR FRONT END ON MY CAR. IT WAS LIKE IT JUST EXPLODED.

Type: Vehicle, Vehicle: 2013 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Aug 2019
Aug 2019

I BOUGHT MY CAR NEW OFF THE LOT BACK IN 2013, THE STEREO STOPPED WORKING IN 2016. I HAD ALL THE FUSES CHECKED AND THEY'RE ALL GOOD, SPEAKERS ARE FINE. THEY SAID THE WHOLE STEREO NEEDS TO REPLACED AND QUOTED ME OVER $500 TO REPLACE IT. ONLY THREE YEARS INTO OWNING MY NEW CAR. IT WAS WORKING PERFECTLY THEN ALL OF A SUDDEN IT JUST STOPPED. THE LIGHT COME ON AND THE CONTROLS WORK BUT THEY SAID IT'S NOT CONNECTING TO THE CAR.

Type: Vehicle, Vehicle: 2013 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Jul 2016
Aug 2019

COMPUTER NEEDS TO CONSTANTLY BE RESET

Type: Vehicle, Vehicle: 2013 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Jul 2019
Aug 2019

SHATTERED SUN ROOF! AS I WAS DRIVING DOWN THE HIGHWAY I HEARD I LOUD POP AND THEN THE RAINING DOWN OF GLASS.

Type: Vehicle, Vehicle: 2013 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Aug 2019
Dec 2018

I WAS DRIVING ON THE FREEWAY AND MY SUNROOF EXPLODED. IT SOUNDED LIKE A GUNSHOT. SOME GLASS FELL INTO THE CAR AND LARGE CHUNKS WERE THROWN BEHIND ME INTO TRAFFIC.

Type: Vehicle, Vehicle: 2013 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Dec 2018
Nov 2018 Fire

ON 11/22/2018 MY KIA SORENTO CAUGHT FIRE AND BURNED WHILE DRIVING ON THE INTERSTATE. TOTAL LOSS

Type: Vehicle, Vehicle: 2013 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Nov 2018
Nov 2018

WHILE DRIVING ON HIGHWAY AND ATTEMPTED TO ACCELERATE MY 2013 KIA SORENTO BEGAN KNOCKING AND LOST OF ACCELERATE POWER AND WOULD NOT ACCELERATE.

Type: Vehicle, Vehicle: 2013 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Apr 2018
Jan 2018

AT 37,342 MILES THE RIGHT SPRING COIL BROKE AND SHREDDED MY TIRE WHILE DRIVING ON A CITY STREET. I AM GRATEFUL THIS DID NOT OCCUR ON A FREEWAY. THE COST TO REPLACE THE COIL, STRUT , AND TIRE WAS ALMOST $1,000. I CALLED KIA CORPORATE HEADQUARTERS AND WAS OFFERED NO RELIEF BECAUSE I WAS PAST THE BASIC WARRANTY PERIOD OF 5 YEARS.

Type: Vehicle, Vehicle: 2013 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Oct 2018
Jun 2017 Crash

CAR THRUSTED FORWARD, BRAKE PEDAL TO THE FLOOR, CAUSING UNCONTROLLED MINOR DAMAGE TO THE VEHICLE!! WAS STOPPED AT MY MAILBOX WHEN THIS HAPPENED!! $3000 WORTH OF DAMAGE TO MY KIA SORENTO

Type: Vehicle, Vehicle: 2013 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Jun 2017
Jun 2017

THE VEHICLE HAS A RECALL THAT I WAS NOT NOTIFIED OF. I AM STATIONED OVERSEAS WITH THE US ARMY. HOW DO I VERFIY IF THE DEFINCIENCY WAS CORRECTED PRIOR TO BUYING THE VEHICLE.

Type: Vehicle, Vehicle: 2013 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Jun 2017
Apr 2017

THE KIA WAS PARKED ON A SLOPING DRIVEWAY, IN PARK AND WITH THE EMERGENCY BRAKE ON. BUT THE VEHICLE ROLLED DOWN ABOUT 10 FEET. BOTH TRANSMISSION AND EMERGENCY BRAKE WERE STILL ENGAGED.

Type: Vehicle, Vehicle: 2013 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Apr 2017
Mar 2016 Crash Injury

MY WAS REMOVING GROCERIES FROM HER NEW KIA WHEN IT STARTED TO ROLL AWAY WHILE THE CAR WAS IN PARK. WE CHECK KIA DEALER WE WERE ALL WAS ON WITH THE CAR THE PROBLEM HAD TO BE DIVER ERROR. THEN ON OR ABOUT NOVEMBER 20, 2015 WE RECEIVED A RECALLED FOR A TRANSMISSION PROBLEM THAT ALLOW THE KIA TO SLIDE OUT OF PARK AND INTO REVERSE WITH THE BREAK PEDAL BEING DEPRESSED.

Type: Vehicle, Vehicle: 2013 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Oct 2012
Aug 2015

WE WERE DRIVING DOWN A PAVED ROAD AT APPROXIMATELY 30 MPH WHEN WE HEARD A LOUD NOISE THAT SOUNDED LIKE A SHOTGUN. UPON PULLING OVER AND INSPECTING THE CAR, WE FOUND THAT THE REAR SUNROOF HAD EXPLODED AND WAS IN TINY PIECES. THE COVER HAD BEEN PULLED SHUT SO ONLY A RELATIVELY SMALL AMOUNT OF GLASS FELL THROUGH INTO THE CAR, BUT HAD THE COVER BEEN OPEN THE GLASS PIECES WOULD HAVE FALLEN IN ON OUR TWO YEAR OLD SON IN THE BACK SEAT. TO OUR KNOWLEDGE NOTHING FELL ON TOP OF THE CAR, AND WE DID NOT HIT A BUMP OR ANYTHING IN THE ROAD WHEN THIS HAPPENED.

Type: Vehicle, Vehicle: 2013 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: May 2015
Oct 2013

THE VEHICLE IS A FEW MONTHS OLD. TODAY 6/9/13 TOOK THE VEHICLE TO THE DEALER BECAUSE IT IS SPUTTERING AND SHUTTING OFF. KIA IN CHARLOTTE, NC PUT IT ON THE COMPUTER AND SAID THEY CAN NOT FIND ANYTHING WRONG? A VEHICLE A FEW MONTHS OLD THAT SPUTTERS AND SHUTS OFF HAS A PROBLEM! I DO NOT CARE WHAT THE COMPUTER SAYS! *TR

Type: Vehicle, Vehicle: 2013 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Aug 2013

Trend Over Time

Complaints by year

Quick Summary

The 2013 Kia Sorento has 47 UNKNOWN OR OTHER complaints on file. 3 crashes have been reported. Review the timeline above for detailed owner experiences.