254 complaints reported

2014 Kia Sorento Engine

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
254
Crashes
0
Fires
17
Injuries
1

Complaint Timeline

Chronological view of owner reports

Mar 2021

ENGINE LOCKED 12/24/19. ENGINE AND PARTS HAS SINCE BEEN DISCONTINUED WHICH HAS MADE IT IMPOSSIBLE TO FIX. MY SORENTO IS STILL IN THE SHOP TIL THIS DAY. THERE'S CURRENTLY A RECALL ON SMALLER KIA SORENTO ENGINES, HOWEVER, NOT MINE YET.

Type: Vehicle, Vehicle: 2014 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Dec 2019
Mar 2021

TL* THE CONTACT OWNS A 2014 KIA SORENTO. THE CONTACT STATED WHILE DRIVING 60 MPH, THE RPM DECREASED TO 0. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THAT SHE RESTARTED THE VEHICLE AND DROVE TO HER DESTINATION. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER VANDEVERE KIA (328 W. MARKET ST, AKRON, OH 44303, (330) 583-4131) WHERE IT WAS DIAGNOSED WITH NEEDING A MOTOR OIL ADDITIVE ENGINE TREATMENT TO BE PERFORMED. THE VEHICLE HAD THE MOTOR OIL ADDITIVE ENGINE TREATMENT COMPLETED. THE CONTACT STATED SHE CONTINUED TO EXPERIENCE THE FAILURE AND THE HAD VEHICLE SERVICED FOR A THIRD TIME ON 3/29/2021. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 117,791.

Type: Vehicle, Vehicle: 2014 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Mar 2021
Mar 2021

I WAS DRIVING UP A HILL AND CAR RAPIDLY LOST POWER. I WAS LUCKY TO GET IT OFF THE ROAD AND INTO A PARKING LOT. I HAD IT TOWED TO KIA. THEY HAVE TOLD ME I NEED A NEW ENGINE, COSTING IN THE RANGE OF $8,000 OR MORE. IT IS A 2014 KIA WITH ONLY 111,000 MILES.

Type: Vehicle, Vehicle: 2014 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Mar 2021
Mar 2021

VEHICLE IS 3,000 MILES OVER 100,000 MILE WARRANTY AND OVERHEATED WHILE DRIVING AND WAS DIAGNOSED WITH BLOWN HEAD GASKET.

Type: Vehicle, Vehicle: 2014 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Jan 2021
Mar 2021

I OWN A 2014 KIA SORENTO. THERE IS AN OPEN RECALL THAT HAS BEEN GOING ON FOR A WHILE WITH THIS CAR. I TALKED TO MY LOCAL KIA DEALER MONTHS AGO AND THEY SAID THEY WOULD PUT ME ON A WAITLIST TO FIX THE RECALL BECAUSE THEY DIDN'T HAVE THE PARTS. NOW IT'S BEEN A FEW MONTHS AND I'M STILL WAITING. THEY SAY THEY STILL DON'T HAVE THE PARTS. NOW IT'S LEADING TO OTHER PROBLEMS WITH THE ENGINE AND I EVENTUALLY WANT TO SELL THE CAR, BUT NOTHING CAN GET DONE UNTIL THIS RECALL IS FIXED! BECAUSE OF THE RECALL, MY CAR IS AT RISK OF CATCHING ON FIRE SO I CAN'T PARK IN MY GARAGE. IT'S UNSAFE HAVING TO WAIT MONTHS TO GET A RECALL LIKE THIS FIXED!

Type: Vehicle, Vehicle: 2014 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Jan 2021
Feb 2021

TL* THE CONTACT OWNS A 2014 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS AND APPROACHING AN INTERSECTION, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT SHIFTED THE VEHICLE INTO PARK AND RESTARTED THE VEHICLE. THE CONTACT STATED THAT EXCESSIVE FORCE WAS NEEDED TO FOR THE VEHICLE TO ACCELERATE. THE CONTACT FELT UNSAFE DRIVING THE VEHICLE. THE CONTACT STATED THAT THE FAILURE OCCURRED WHILE THE SPEED WAS REDUCED. TOM KADLEC KIA (4444 US-52, ROCHESTER, MN 55901, (507) 281-2222) WAS CONTACTED AND AN APPOINTMENT WAS SCHEDULED FOR THE VEHICLE TO BE DIAGNOSED BUT WAS STILL PENDING. THE VEHICLE WAS NOT YET DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED OF NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.

Type: Vehicle, Vehicle: 2014 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Dec 2020
Jan 2021

LOUD KNOCKING IN THE ENGINE,LOST OF POWER,STALLING.STALLED ON THE THE ROAD,WHEN SHIFTING FROM PARK INTO DRIVE.

Type: Vehicle, Vehicle: 2014 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Nov 2020
Jan 2021

The contact owns a 2014 Kia Sorento. The contact stated that while driving at 40 - 50 MPH, the vehicle decelerated inadvertently and was shaking. The vehicle lost motive power. The vehicle would not restart. The vehicle was towed to the dealer and diagnosed with an engine failure. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and opened a case. The failure mileage was approximately 143,000.

Type: Vehicle, Vehicle: 2014 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Jan 2021
Dec 2020

TL* THE CONTACT OWNS A 2014 KIA SORENTO. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 3 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS DRIVEN TO WAGNER KIA OF SHREWSBURY (730 BOSTON TURNPIKE, SHREWSBURY, MA 01545, (508) 581-5700) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CHECK ENGINE WARNING LIGHT HAD BEEN CLEARED OUT OF THE SYSTEM. WHILE ATTEMPTING TO LEAVE THE DEALER, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE CATALYTIC CONVERTER, ALTERNATOR, AND DRIVE BELTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.

Type: Vehicle, Vehicle: 2014 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Jul 2020
Nov 2020

CAR STARTED MAKING KNOCKING NOISE WITH LOSS OF POWER WHILE DRIVING ON 45MPH ROAD. CHECKED OIL, NO OIL. NO WARNING LIGHTS CAME IN DASH PRIOR OR CURRENTLY INDICATING LOSS OF OIL PRESSURE OF CHECK ENGINE LIGHT.

Type: Vehicle, Vehicle: 2014 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Nov 2020
Nov 2020

THE ENGINE HAS BEEN BURNING OIL VERY QUICKLY. WE HAD AN OIL CHANGE AND AROUND 5,000 MILES LATER, THERE WAS ZERO OIL LEFT IN THE CAR - THE OIL LIGHT CAME ON. THEN IT WAS FINE UNTIL THE NEXT OIL CHANGE. THEN LESS THAN 3,000 MILES LATER, THE SAME THING HAPPENED. ADDED 4 QUARTS OF OIL TO IT AND ABOUT A MONTH LATER, IT WAS LOW AGAIN AND THE OIL WAS VERY DARK.

Type: Vehicle, Vehicle: 2014 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Jan 2020
Oct 2020

ENGINE STARTED KNOCKING AND LOST SOME POWER DARNING DRIVING. THE CHECK ENGINE LIGHT CAME ON. THIS IS THE 3.3L GDI ENGINE. THIS ENGINE IS NOT PART OF THE SC147 RECALL. I TAKE GOOD CARE OF MY CARS. I BELIEVE THE ISSUE I'M HAVING IS DUE TO A DEFECT IN THE MANUFACTURING PROCESS. WE HAVE A 2012 HYUNDAI SONATA THAT WAS COVERED UNDER A DIFFERENT RECALL. IT INITIALLY PASSED THE RECALL TEST. THE ENGINE FAILED LATER WITH THE SAME SYMPTOMS I'M HAVING WITH THE 2014 KIA. SOMETHING IS NOT RIGHT.

Type: Vehicle, Vehicle: 2014 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Oct 2020
Oct 2020

ENGINE IS MAKING VERY LOUD NOISE AND NOT DRIVABLE. WHEN TOOK TO KIA DEALERSHIP THEY SAID THAT SAME PROBLEM HAPPENED TO GDI 4 CYL ENGINE AND IT WAS RECALLED BUT NOT THE 6 CYL EVEN THOUGH THE PROBLEMS ARE THE SAME DUE TO MANUFACTURING DEFECT. I CALLED KIA AMERICA AND THEY SAID THAT THEY CANNOT DO ANYTHING.

Type: Vehicle, Vehicle: 2014 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Apr 2020
Oct 2020

MY 2014 KIA SORENTO STARTED TO MAKE KNOCKING SOUND AND I TOOK IT TO THE DEALER TO CHECK OUT. CHECK ENGINE LIGHT DID NOT COME ON OR ANY OTHER WARNING SIGNS. AFTER CHECKING SERVICE DEPARTMENT SAID THAT THE ENGINE NEEDS TO BE REPLACED AND IT SOUNDS LIKE THERE ARE METAL PIECES IN THE ENGINE. THEY ALSO SAID THAT KIA SORRENTO 4 CYLINDER HAD THE SAME PROBLEM AND IT WAS RECALLED BUT NOT THE 6 CYLINDER. THEY ALSO ADVISED ME NOT TO DRIVE TOO LONG BECAUSE THE ENGINE MAY STALL. THEY QUOTE ME $7000 TO REPLACE THE ENGINE OR SUGGESTED TO TRADE IN FOR A DIFFERENT CAR. I BROUGHT THE CAR HOME AND TOWED IT TO A LOCAL MECHANIC AND THEY SAID THE SAME THING AND ASKED ME TO CALL KIA USA AND FILE A COMPLAINT. THEY SAID THAT THERE ARE LOT OF TSB'S ON THIS 2014 KIA SORRENTO. ACCORDING TO KIA DEALERSHIP NOTES THEY SAY "CONNECTING ROD FAILURE"

Type: Vehicle, Vehicle: 2014 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Jun 2020
Oct 2020

2014 KIA SORENTO JUST QUIT WORKING. ME AND THE FAMILY WERE DRIVING DOWN THE INTERSTATE GOING 70MPH AND THE CAR STARTED MAKING A LOUD TICKING NOISE THEN JUST LOST POWER AND SHUT OFF. LUCKILY I WAS ABLE TO PULL OFF THE INTERSTATE SAFELY.

Type: Vehicle, Vehicle: 2014 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Aug 2020
Sep 2020

OIL CONSUMPTION TEST PERFORMED AND VEHICLE IS STILL CONSUMING/BURNING OIL AT A RATE OF 1 TO 2 QUARTS EVERY FEW WEEKS / ENGINE KNOCKING CONTINUOUS / KIA OF IRVINE CONTINUES TO PROVIDE NO ANSWERS AND WASTED MY TIME ON A RECENT SCHEDULED VISIT AND SAID THERE WERE NO RECALLS AND UPON LOOKING UP THE RECALL STATUS IT STATES THERE ARE 4 , ANSWERS ARE NEEDED ON THE STATUS OF THIS VEHICLE , THANK YOU

Type: Vehicle, Vehicle: 2014 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Nov 2020
Sep 2020

THERE HAVE BEEN AT LEAST TWO TIMES WHEN SERVICE FOR SCHEDULED OIL CHANGE WAS DUE AND THE SHOP SAID THE ENGINE HAD ALMOST NO OIL. I TOOK THE CAR TO THE SAME SHOP ON A DIFFERENT OCCASION AFTER HEARING RATTLING NOISES AROUND THE MOTOR WHILE DRIVING AND THE SAME ANSWER WAS GIVEN ABOUT VERY LOW ON OIL LEVEL. THIS WEEK THE CAR STALLED WHILE ONE OF MY KIDS WAS DRIVING AND I PICKED THEM UP WHERE THEY WERE LOCATED. I ASSUMED IT WAS THE BATTERY BUT AFTER AAA TOWING CAME THEY SHOWED ME THE BATTERY HAD FULL CHARGE AND PULLED THE OIL DIP STICK AND SHOWED ME NO OIL MARKING. THE CAR IS A 2014 SUV WITH 155,950 MILES. THERE WERE NO SERVICE ENGINE LIGHTS OR ANY KIND OF INDICATORS WARNING THAT OIL WAS LOW OR COMPLETELY DRIED OUT. THE CAR DOES NOT TURN AND IS AT THE SHOP. THE SHOP PREVIOUSLY DID SOME COSTLY WORK AS THEY REPAIRED AN OIL LEAK BUT THAT HAS BEEN ABOUT 1 YEAR TO 1.5 YEARS AGO AND I'VE NOT NOTICED ANY LEAKAGE. I CAN PROVIDE RECEIPTS IF NEEDED. THIS SHOULD NOT BE HAPPENING.

Type: Vehicle, Vehicle: 2014 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Jul 2020
Sep 2020

ENGINE LIGHT COMES ON NOT THE OIL LIGHT WHEN IT'S TIME TO FILL. ONCE I HAVE OIL CHANGE IT GOES OFF OUT THE NEXT DAY. MY ENGINE LIGHT CURRENTLY REMAINS ON AND I SMELL A BURNING FROM MY ENGINE AND MY VEHICLE DRIVES AS IF SOMETHING IS WRONG WITH THE ENGINE OR IT STRUGGLES TO CHANGE OVER.I'VE BEEN HAVING THIS PROBLEM FOR A FEW MONTHS NOW WITH MY ENGINE SMELLING AS IF IT'S BURNING.

Type: Vehicle, Vehicle: 2014 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Jan 2020
Sep 2020

I WAS AT A LIGHT ON FRIDAY AND MY CAR JUST TURNED OFF.I HAD TO PUSH IT TO THE GASTION. WHEN MY MECHANIC CAME TO LOOK AT IT ON FRIDAY HE SAID THAT MY ENGINE LOCKED I NEED A NEW ENGINE. I DON'T UNDERSTAND WHY THERE WASN'T A RECALL ON MY VIN NUMBER BUT THERE WAS RECALLS ON 2013 AND 2014 KIA SORENTO AND KIA SOLES . I HAVE A FRIEND OF MINE THAT HAS A 2013 KIA SORENTO AND HE HAD THE SAME ISSUE WITH HIS ENGINE. IS THE GDI ENGINES AND THAT'S THE ENGINE I HAVE AND IS NOT REPLACEABLE THAT IS SO MESSED UP. THERE WAS A REPLACEMENT ON ALL ENGINES OF GDI.WHY THIS HAPPENING TO ME WHEN I HAVE 6 MONTHS LEFT OF PAYMENTS AND IT'S $3,500 TO REPLACE AN ENGINE THIS IS REALLY ABSURD. *TR

Type: Vehicle, Vehicle: 2014 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Sep 2020
Jul 2020

RATTLING SOUND COMING FROM ENGINE. NO DETERMINATION AS TO WHAT IT IS.

Type: Vehicle, Vehicle: 2014 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Jan 2017
Jun 2020

TL* THE CONTACT OWNS A 2014 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE DECELERATED INDEPENDENTLY AND STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE RESIDENCE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 104,000.

Type: Vehicle, Vehicle: 2014 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Jun 2020
Jun 2020

THE VEHICLE WAS IN MOTION AND BASICALLY "DIED". POLICE ASSISTED MY DAUGHTER (WHO WAS DRIVING THE CAR ON HER WAY TO WORK ON A VERY BUSY INTERSTATE). CAR WAS TOWED TO A LOCAL SHOP WHERE IT REMAINED OVER THE WEEKEND. IT WAS THEN TOWED TO ANOTHER SHOP LOCAL TO MY RESIDENCE. UPON DIAGNOSIS, THE STARTER WAS FOUND TO BE BURNED OUT, BUT VEHICLE STILL WOULD NOT START. EVENTUALLY IT WAS DETERMINED THAT THE ENGINE WAS THE PROBLEM.THE ENGINE SEIZED UP. POSSIBLY TIMING CHAIN BUT NOT CERTAIN, AT THIS POINT. SEEMS TO HAVE OCCURRED RANDOMLY. ENGINE HAS HAD PROPER CARE. BATTERY AND STARTER ARE BOTH GOOD (STARTER WAS REPLACED BECAUSE THE SEIZED ENGINE LIKELY BURNED THE STARTER OUT). SHOULD POSSIBLY BE INCLUDED IN THE RECALL # SC147. *TR

Type: Vehicle, Vehicle: 2014 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Jun 2020
May 2020

CAR STOPPED RUNNING, WHILE DRIVING. WAS TOWED TO REPAIR CENTER. WAS TOLD ENGINE FAILED AND NEEDS TO BE REPLACED AT A COST OF 5-10,000 DOLLARS. THIS CAR ONLY HAS 66000 MILES. *TR

Type: Vehicle, Vehicle: 2014 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Oct 2020
Mar 2020

MY ENGINE STARTED BLOWING SMOKE WHEN DRIVING OUT WITH MY FAMILY. I TOOK IT TO KIA DEALERSHIP AND THEY SAID THAT BOTH THE FRONT TIMING COVER AND THE OIL PAN GASKET HAD A LEAK AND THAT THEY NEEDED TO BE REPLACED. MY CAR HAD AN ENGINE RECALL DONE BY THEM ON WHICH DURING MANUFACTURING THERE WERE METALS SHARDS THAT SPREAD THROUGH THE ENGINE. I ALSO READ THIS ENGINE (THETA 2) WAS INVOLVED IN CASES WERE THE ENGINE CAUGHT ON FIRE FOR NO APPARENT REASON. THIS IS A SAFETY CONCERN AND THEIR ENGINES SHOULD BE WARRANTIED FOR A LONGER TIME. I'M ATTACHING THE INVOICE FOR THE REPAIRS DONE.

Type: Vehicle, Vehicle: 2014 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Feb 2020
Mar 2020

I BOUGHT 2014 KIA SORRENTO WITH 93,000 ON IT HAD OIL CHANGE TO FULL MAX LIFE SYNTHETIC API OIL AND OIL FILTER CHANGE TO FULL SYNTHETIC FILTER AT 97,389 .THEN GOT TO AND OIL GOOD FOR 7,500 MILES. ENGINE WENT OUT AT 102,500. AND NORMAL DRIVING ..

Type: Vehicle, Vehicle: 2014 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Jan 2020

Trend Over Time

Complaints by year

Quick Summary

The 2014 Kia Sorento has 254 Engine complaints on file. Review the timeline above for detailed owner experiences.