2014 Kia Sorento Exterior Lighting

The contact owns a 2014 Kia Sorento. The contact stated that while the vehicle was parked, she became aware that the headlights were blown, and that the connector to the headlights had detached. No warning lights were illuminated. The vehicle was driven to dealer where it was diagnosed and determined that the HECU fuse needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

The headlights and taillights are constantly going out on their own. Took car to dealership and they say it's fixed, but you don't leave the lot & the light is out again. Same issue has been happening since 2022. Driving on dark road and the lights just go out. This is definitely a safety issue that several people have complained about, but nothing is being done to rectify the situation. Car has been taken to dealership at least on 5 separate occasions. However, this last time they said there is no record of bringing the car for the lights. I even did a Google review. Why would the dealership not document service problems?

The headlights go out without any warning. The fog lights work fine. I have had signal bulbs replaced many times but the worst complaint is the headlights.

Headlight Dim setting are so weak the vehicle over runs the lighting at speeds over 40 mph. Unsafe to drive vehicle on major highways, and on secondary roads where street lighting is sparse, or non existent.

The headlights keep blowing. This is not safe nor normal.

No matter what bulbs you put in the headlights they do not shine bright enough or far enough for you to drive safely at night. We have stopped driving the suv at night because the only way to have enough light to see the road is if they are on bright then they bright light oncoming traffic.

Head lamps stopped working on low beams when driving at night, high beams still work, no warnings were indicated and lights still will not work.

The lighting (headlights) on low beam are very poor. We live in a rural area and the lighting supplied by the headlights is very poor, making it hard to see items in the road and curves. Turning a corner and staying on the road can be problematic. The lighting forces driver to drive with high beams on to attain minimally sufficient lighting. The bulbs have been replaced with no increase in forward visibility. I should have reported this earlier, but now I feel unsafe in this vehicle at night and we drive it less. These are projector style and they do not go very far in front of the car. A quick check on the web, of Kia Forums show that this is a common complaint, some have the bulbs going out regularly. The Kia forums also mention changing the bulbs to non DOT approved items and other modifications.

the low beam headlights are so dim it is a safety concern. new bulbs do not help!

I own a 2014 Kia Sorento LX and a short time ago, on a drive from NC to FL, the headlights started to fail. One day it was the low beam on the driver side and then it was the high beam on the passenger side. It varied and was random. I would have the bulbs replaced or replace them myself. After time, the "eyelash" went out on one side as well. One evening, driving home, all of the headlights went out and I drove the remaining distance with my hazards on. When I pulled into the driveway, some of the lights came back on. After this, I took it to the dealer and they it was a short and it would cost +/- $2,500 to replace the assembly on both sides. Since then, I have had 3rd parties look over the vehicle and it was always the same answer, "we have no idea of what causes this." The lights have only totally went off 2 or 3 times after the initial time. I have been replacing bulbs on a regular basis and the road does not "light up" without the high beams on, even immediately after changing the bulbs. I have even changed a bulb twice in one day.

NIGHTTIME DRIVING WITH THIS VEHICLE IS HORRIBLE. WHILE A WELL-LIT INTERSTATE MAY NOT NECESSARILY BE AN ISSUE, DARK ROADWAYS (RURAL, DARK INTERSTATES, SOME URBAN STREETS) ARE. THE HEADLIGHTS WILL BLOW RANDOMLY BLOW WITHIN AS FEW AS SOME DAYS AFTER REPLACEMENT TO A MONTH AFTER REPLACEMENT. THE HEADLIGHT ASSEMBLY USES PROJECTOR LENSES. HOWEVER, THE LIGHT DOES NOT PROJECT. I HAVE TRIED ADJUSTING THE HEADLIGHTS AND THE HEADLIGHTS RESPOND BY PROJECTING A SCATTERED BEAM THAT BARELY ILLUMINATES THE ROADWAY. CHEAP WALMART FLOOD LIGHTS DO A BETTER JOB THAN THESE PROJECTOR LENSES. I TRIED USING LEDS TO GET MORE LIGHT. WHILE THE MISSION WAS TECHNICALLY ACCOMPLISHED, THE BEAM PATTERN IS STILL SCATTERED. I DETAIL CARS AND THE PLASTIC COVER IS NOT THE ISSUE. MY STATE LAW TELLS ME THAT MY HEADLIGHTS SHOULD ILLUMINATE A PEDESTRIAN 400 FEET AWAY DURING NIGHTTIME HOURS. THESE LIGHTS DO NOT DO THIS. MY FUNCTION AS A POLICE OFFICER IS THAT OF A TRAFFIC CRASH INVESTIGATOR (WITH EXTENSIVE NHTSA TRAINING SPANNING FROM SFST THROUGH ADVANCED TRAFFIC CRASH) AS WELL AND THESE HEADLIGHTS WILL CONTRIBUTE TO ANIMAL/PEDESTRIAN STRIKES AS THEY DO NOT PROJECT THE LIGHT WHERE IT IS NEEDED. THERE ARE A NUMBER OF KIA FORUMS TALKING ABOUT THE SAME THING ACROSS MANY DIFFERENT MODELS. THIS NEEDS TO BE A RECALL THAT REPLACES THE GROUND WIRE AND THE HEADLIGHT ASSEMBLY TO PROJECT THE LIGHT WHERE IT NEEDS TO BE. THESE LIGHTS ARE DANGEROUS. THERE ARE A NUMBER OF ELECTRICAL ISSUES WITH THESE VEHICLES (SUCH AS THE BRAKE LIGHTS GOING OUT COMPLETELY FOR NO RANDOM REASON OR THE BRAKE LIGHTS REMAINING ILLUMINATED WITHOUT APPLICATION OF THE BRAKE) BUT THIS ONE TAKES THE CAKE. THIS HAS BEEN AN ONGOING ISSUE WITH THIS VEHICLE SINCE WE PURCHASED IT IN 2016. THIS VEHICLE HAS A POOR IIHS RATING FOR SMALL OVERLAP CRASHES. THE LIGHTS DON'T ILLUMINATE THE ROADWAY WELL ENOUGH WHEN PASSING ANOTHER CAR ON A TWO-LANE HIGHWAY.

The contact owns a 2014 Kia Sorento. The contact stated she received a recall notification for NHTSA Campaign Number: 20V519000 (Service Brakes, Hydraulic) however, the dealer inspected the vehicle and informed the contact that the vehicle did not need a recall repair. The contact received a second recall notification from the manufacturer and the vehicle was taken back to the same dealer and the recall repair was completed. The contact stated that the headlights failed to work after the recall repair. The dealer was made aware of the failure and advised the contact that the headlights would work in low light conditions. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 73,918.

ON A NUMBER OF OCCASIONS, BOTH HEADLIGHTS ON MY 2014 KIA SORENTO HAVE GONE OUT AT THE SAME TIME. USUALLY IF I OPEN THE HEADLIGHT HOUSING AND TWIST THE LIGHT PLUG THIS WILL CAUSE THE LIGHT TO WORK. BUT OTHER TIMES ONE OF THE TWO LIGHTS WILL BE BURNT OUT. THE ISSUE IS BOTH LIGHTS GO OUT AT THE SAME TIME. I HAVE BROUGHT IT TO THE ATTENTION OF MY LOCAL DEALERSHIP BUT THEY COULD FIND NOTHING WRONG.

Low beam head lights stop working . Bulb needs replacement every few months.

The headlights are so dim that it is extremely dangerous to drive at night. I went and bought the $50 bulbs and it still looked like I didn’t turn my lights on. It looks like I drive with candlelight. Also the bulbs burn out about 3-4 months.

My brake lights won’t go off unless I press the brakes and emergency blinking lights. My vehicle is stalling when I’m driving. It will just start decreasing speed like it’s trying to stop and I can only be doing 40mph. I can’t put in in gear from park if the car is still running. I have to cut it off and turn it back on to change gears and I don’t have to press the brake for it to come back on.

TL* THE CONTACT OWNS A 2014 KIA SORENTO. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLIGHTS APPEARED DIM, CAUSING THE CONTACT TO DRIVE WITH THE HI-BEAMS ACTIVATED. THE CONTACT STATED THAT THE HEADLIGHT BULBS WOULD BURN OUT EVERY 4-6 MONTHS. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO JOE MYERS KIA (16484 NORTHWEST FWY, HOUSTON, TX 77040) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE HEADLIGHTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 103,000.

KEEP HAVING TO REPLACE HEADLIGHT BULBS AND NOW HEADLIGHTS DON'T WORK AT ALL ! HAD TO DRIVE HOME AT NIGHT WITH ONLY PARKING LIGHTS IN FL KEYS, VERY TERRIFYING AND NOT SAFE AT ALL. PRIOR TO THE LIGHTS NOT WORKING I WOULD HAVE TO REPLACE A BULB AT LEAST EVERY 3 MONTHS, GOT PULLED OVER ONCE BY THE POLICE BECAUSE A HEADLIGHT WAS OUT AND I DIDN'T KNOW IT WAS OUT. I HAD JUST REPLACED IT!

LOW BEAM HEADLIGHTS, AND TAIL LIGHTS, BURNING OUT FREQUENTLY, AND AT THE SAME TIME! THIS HAPPENS AT LEAST ONCE PER YEAR, AND BOTH HEADLIGHTS GO OUT AT THE SAME TIME, LEAVING MY FAMILY AND I DRIVING IN THE DARK. THIS SEEMS TO HAPPEN WHEN YOU START THE VEHICLE. IT'S BEEN AN ONGOING ISSUE FOR 3+ YEARS. IT'S VERY SCARY AND A SIGNIFICANT SAFETY ISSUE, RENDERING THE VEHICLE USELESS UNTIL REPAIRED. I SEE ONLINE THAT THERE ARE THOUSANDS OF OTHERS WHO HAVE THIS SAME ISSUE. KIA CUSTOMER SERVICE WILL NOT ACKNOWLEDGE THAT THIS IS A KNOWN ISSUE (EVEN THOUGH THE LOCAL DEALERSHIP DID) AND BOTH KIA AND THE DEALERSHIP AGREE THAT THIS PROBLEM IS NOT COVERED UNDER WARRANTY BECAUSE THERE HAS NOT BEEN A RECALL. THIS IS A LIFE OR DEATH SITUATION AND KIA NEEDS TO TAKE OWNERSHIP OF IT BEFORE SOMEONE GETS HURT. CARS NEED FUNCTIONING HEADLIGHTS AND BREAK LIGHTS.

LOWBEAM HEADLIGHTS ARE DANGEROUSLY DIM. UNABLE TO SEE PAST 5 FEET IN FRONT. CAN'T TELL WHEN THEY ARE ON MOST TIMES.

LOW BEAM HEADLIGHTS ARE DANGEROUSLY DIM. I HAVE TRIED MULTIPLE DIFFERENT BULBS (LED AND HALOGEN), WITH NO CHANGE. THEY ARE DIM ENOUGH THAT THERE IS A SHADOW OF MY CAR IN FRONT OF ME WHEN THERE IS ANOTHER CAR BEHIND ME AT NIGHT.

TL* THE CONTACT OWNS A 2014 KIA SORENTO. THE CONTACT STATED THAT THE FRONT PASSENGER'S AND DRIVER'S SIDE LOW BEAM HEADLIGHTS FAILED ON MULTIPLE OCCASIONS AND WERE REPLACED SIX TIMES. ALSO, THE CONTACT INDICATED THAT THE FRONT PASSENGER'S SIDE ACCENT LIGHT LOCATED ABOVE THE HEADLIGHTS FAILED AND NO LONGER WAS ILLUMINATED. THE CAUSE OF THE FAILURES WERE NOT DETERMINED. THE LOCAL DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES HOWEVER, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 4,000.

HEAD LIGHTS KEEP BLOWING OUT AND WILL NOT STAY AJUSTED

LOW BEAM HEADLIGHT BULBS BURN OUT AND NEED TO BE REPLACE EVERY 3 TO 4 MONTHS. THIS ISSUES HAS OCCURRED WHILE DRIVING ON HIGHWAYS LIKE INTERSTATE 81 OR HIGHWAY 322 AND 11/15 IN PENNSYLVANIA. THEY HAVE ALWAYS BURNT OUT WITH BEING STATIONARY IN PARKING LOTS AT ALL TIMES AND SEASON OF THE YEAR. WHEN ONE SIDE BURNS OUT IT CAN BE A MONTH TO 4 MONTHS BEFORE THE OTHER SIDE BURNS OUT. I PURCHASED THE VEHICLE IN EARLY 2019 AND SINCE THAT TIME I HAVE REPLACE ALMOST 10 OR MORE BULBS SINCE OWNING THE VEHICLE.

TL* THE CONTACT OWNS A 2014 KIA SORENTO. THE CONTACT WAS PULLED OVER BY THE POLICE ON NUMERUS OCCASIONS AND NOTIFIED THAT THE BRAKE LIGHTS FAILED TO ILLUMINATED WHEN THE BRAKE PEDAL WAS DEPRESSED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE HOWEVER, WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED INTERMITTENTLY. THE DEALER WORLD CAR KIA NORTH (12115 INTERSTATE 35, BLDG 1, SAN ANTONIO, TX 78233) WAS CONTACTED AND INFORMED THE CONTACT THAT THERE WAS NO RECALL UNDER THE VIN. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 20V519000 (SERVICE BRAKES, HYDRAULIC) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO CONTACT NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 180,000.