73 complaints reported

2014 Kia Sorento UNKNOWN OR OTHER

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
73
Crashes
2
Fires
3
Injuries
2

Complaint Timeline

Chronological view of owner reports

Sep 2022

I HAVE A 2014 KIA SORENTO THE PAINT IS PEALING ON THE PASSENGER SIDE DOOR CLOSE TO WINDSHIELD I SAW WHERE THIS HAS BEEN A PROBLEM IT NEEDS REPAINTING BEFORE IT GETS ANY WORSE WHICH EVERTIME I WASH IT NOW IT GETS BIGGER PLEASE CHECK ON THIS AND SEE IF THERE IS ANYWAY KIA CAN FIX MY CAR IT ONLY HAS 61,345 MILES ON IT AND THIS SHOULD NOT BE HAPPENING I JUST BOUGHT IT 3 MONTHS AGO WITH NO PAINT PROBLEMS

Type: Vehicle, Vehicle: 2014 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Aug 2022
Aug 2022

1) After a period of approximately a month following an oil change I am losing oil. I constantly am having to replace / add oil. About a quart every 3000 to 3500 miles. I have been unable to detect any leaks nor do I think the head gasket is blown - no smoke in other words. Yes there is a oil low warning light that illuminates. and the other major issue is... 2) I have paint peeling off my car a 2014 Kia Sorento pearl white in color. It is peeling off the window angles on the front doors. I believe firemen refer to these as the A-posts. It is also peeling across the front top where the front windshield meets with the top of the cabin. It is also peeling across the front hood where the hood meets the grill. I have approximately 109k miles on the car at this writing.

Type: Vehicle, Vehicle: 2014 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Jan 2022
Aug 2022

SNOW WHITE PEARL PAINT PEELING FROM LEFT AND RIGHT HINGE PILLARS.

Type: Vehicle, Vehicle: 2014 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Jan 2022
Aug 2022

The white paint on my car started with a tiny chip within the last year for no reason (there wasn’t a scratch or dent) and has turned into a large area above my windshield that is rusting. Repair and repainting will require removal of the windshield and thousands of dollars.

Type: Vehicle, Vehicle: 2014 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Aug 2022
Aug 2022

My 2014 KIA Sorento has paint peeling off in sheets. It started in 2017 when the car was only 4 years old. The dealership admitted that they knew it was a defect in the paint but refused to fix it because it was past the warranty date. I've heard that many other KIA owners are having the same issue, particularly with the Pearl White paint. I believe KIA should issue a recall and fix this known defect.

Type: Vehicle, Vehicle: 2014 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Jan 2018
Aug 2022

Paint Delamination. Based on my research, a lot of Kia Sorento White Pearl color owners are experiencing paint delamination in a specific location on both sides of the front glass, we are no exception.

Type: Vehicle, Vehicle: 2014 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Dec 2021
Aug 2022

2014 sorento- exterior lights very dim. Dangerous and hard to see they go out weirdly often and randomly. replaced lights and driver side turn signals now not working or the led strip lash out as well. Pearl white paint is chipping/peeling on hood and pillars. Emailed kia support have not heard anything back.

Type: Vehicle, Vehicle: 2014 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Aug 2022
Jul 2022

Paint is peeling around front window. Sounds like this is happening a lot.

Type: Vehicle, Vehicle: 2014 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Mar 2022
Jul 2022

I have a 2014 white/pearl Kia Sorento and the paint is peeling off. I took it to a shop and was told that it is delamination and that's why the paint is peeling off. It started off looking like a rock chip but it is steadily peeling off.

Type: Vehicle, Vehicle: 2014 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Jul 2022
Jun 2022

White pearl paint chipping off a garage kept car that was purchased new in 2014

Type: Vehicle, Vehicle: 2014 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Jun 2022
May 2022

Feb 27, 2022 is when it was observed by this writer. Now questioning what was stated when the SUV was purchased as a CPO in regards to paint. The paint on the car is delaminating. I piece came off and got stuck on the diver side window. Concerned that a piece could come off the SUV and get stuck on the windshield obstructing the drivers visibility.

Type: Vehicle, Vehicle: 2014 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Feb 2022
May 2022

Paint is rapidly delaminating and is causing visibility issues for my wife when paint chunks fly off the hood and onto the windshield while driving.

Type: Vehicle, Vehicle: 2014 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: May 2022
Feb 2022 Crash Fire Injury

Side impact collision on driver side rear quarter panel; vehicle consumed by fire; all three passengers received burns; serious burns to passenger in rear seat on driver side, and driver .

Type: Vehicle, Vehicle: 2014 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Feb 2020
Jan 2022

The problem with my car is the peeling of the paint, it started happening in the front hood then it’s on my over my windshield by the roof and on the driver side also peeling never seen this on any car that I’ve ever owned I’ve also seen a lot of Kia‘s on the road with the same problem are you guys doing anything about this problem I’m sure I’m not the first one to report it

Type: Vehicle, Vehicle: 2014 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Jan 2022
Dec 2021

The paint began peeling approximately 2 years ago and Kia refused to cover the repair fee.

Type: Vehicle, Vehicle: 2014 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Jan 2019
Dec 2021

A few months ago I noticed a chip in the white pearl paint of my 2014 KIA Sorrento. Since then, the paint has continued to chip and there is now a big spot on my drivers side panel by the windshield that does not have paint. In addition, I have noticed chips on my hood that will probably do the same thing. I tool my car into a body shop to see if they can repaint it and I was told that this has happened to many KIA's that have the white pearl paint. In addition, I called my local KIA dealer's shop and was told the same thing. He even guessed the color before I could tell him.

Type: Vehicle, Vehicle: 2014 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Jan 2021
Sep 2021

White pain is chipping off passenger and driver side.

Type: Vehicle, Vehicle: 2014 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Jul 2020
Sep 2021

Paint (Snow White Pearl) Delamination on right side A-pillar and center of hood near the grill. A-pillar peeling happened in January 2021. Hood peeling happened in July 2021 during a windy monsoon rainstorm. Both paint issues were fixed at owner's cost.

Type: Vehicle, Vehicle: 2014 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Jul 2021
Aug 2021

Big paint chip

Type: Vehicle, Vehicle: 2014 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Oct 2021
Jul 2021

The contact owns a 2014 Kia Sorento. The contact stated that the vehicle needed a jumpstart for the vehicle to start-up on several occasions. The contact stated that there was no warning light illuminated. The vehicle was not diagnosed nor repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 80,000.

Type: Vehicle, Vehicle: 2014 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Jan 2021
Jun 2021

While driving alone at night a on dark two lane highway, both low beam headlights went out at the same time leaving me in the frightful and dangerous situation of not being able to see where I was headed. I was however able to safely stop on the side of the road and do some troubleshooting. All the other lights (high beam, turn, parking, fog, etc.) worked perfectly. The instrument panel showed that the low beams were still on. No warning of any type of malfunction was indicated or shown. I have not contacted KIA about the problem yet, but I am sure they are aware of the problem. I have read multiple blogs online and this appears to be a common problem, and has been for a long time, with multiple KIA models and generations. My suspicions are the problem may be in either the multi-position switch, airbag clock spring, or cable harness, or any combination of the three. It is my understanding the fuses and relays for the lights are side related ( all either on LH or RH). I checked fuses and relays even though I find it hard to believe both sides would go bad at the same time, and all were good. There is a long history of this electrical problem in these vehicles that needs to be found and fixed before someone needlessly loses their life. Who knows, maybe someone has already been killed. Lights go out, they go off the road and hit a tree. The instruments would show the headlights are on, but they were not. Now its hard to prove with the head lights totally destroyed.

Type: Vehicle, Vehicle: 2014 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Apr 2021
May 2021

2014 Kia Sorento. Consumer writes seeking reimbursement for vehicles repairs made related to an open recall. *LD

Type: Vehicle, Vehicle: 2014 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: May 2021
May 2021

The "snow white pearl" paint has a defect. It peels and chips on its own.

Type: Vehicle, Vehicle: 2014 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Nov 2018
Apr 2021

MY KIA PEARL WHITE PAINT HAS BEEN BUBBLING AND COMING OFF FOR OVER A YEAR AND A HALF. I ONLY HAVE 40K MILES ON MY CAR AND I AM DEVASTATED. I DO NOT DRIVE MUCH SO THIS HAS HAPPENED SITTING IN MY GARAGE. I HAVE GOTTEN QUOTES AND HAVE BEEN TOLD THE ENTIRE THING NEEDS TO BE REPAINTED WHICH WILL COST WELL OVER $5K AND TAKE OVER 3 WEEKS WITHOUT MY CAR. MY CONCERNS OVER THE YEARS TO KIA HAVE BEEN BRUSHED OFF THAT IT IS MY PROBLEM. PLEASE HELP.

Type: Vehicle, Vehicle: 2014 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Mar 2019
Nov 2020

MY CAR JUST SHUTS OFF DRIVING DOWN THE ROAD .WAS ON INTERSTATE 81 WHEN IT JUST CUT OFF LOST ALL CONTROLS THANK GOODNESS I WAS IN RIGHT LANE AN DRIFT TO SIDE THIS INTERSTATE IS VERY BUSY WITH TRACTOR TRAILERS. IT STARTED BACK UP AN MADE TO A EXIT AN IT DID IT AGAIN .HAVE SENT TO GARAGE AN FIXED A CAMSHAFT POSITION SENSOR HOPING THAT WAS THE PROBLEM BUT IT WASN'T. STILL DOING IT. VERY DANGEROUS THIS CAN CAUSE A VERY BAD ACCIDENT I WAS LUCKY THAT I COULD GET OUT OF WAY OF TRAFFIC .I JUST PURCHASED THE VEHICLE.ALSO WHEN THIS HAPPENS THE CHECK ENGINE LIGHT COMES ON

Type: Vehicle, Vehicle: 2014 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Jul 2020

Trend Over Time

Complaints by year

Quick Summary

The 2014 Kia Sorento has 73 UNKNOWN OR OTHER complaints on file. 2 crashes have been reported. Review the timeline above for detailed owner experiences.