8 complaints reported

2018 Kia Sorento Air Bags

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
8
Crashes
6
Fires
0
Injuries
5

Complaint Timeline

Chronological view of owner reports

Feb 2026 Crash Injury

The contact owned a 2018 Kia Sorento. The contact stated that while driving approximately 40 MPH, another vehicle had abruptly attempted to merge into the opposite traveling lane and caused the front end bumper to crash into the Front Driver-side door of the other vehicle. No warning lights were illuminated. The air bags did not deploy. The vehicle was towed away to a local tow yard. A Traffic Accident Information form was filed by the local police department. The vehicle was deemed a total loss by the opposite insurance provider, and the contact was not deemed at fault. In addition, the contact was taken out of the vehicle safely by paramedics and was taken to a nearby UgentCare where he sought medical attention for neck and hand pains and severe mental distress. The local dealer was contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 18,000.

Type: Vehicle, Vehicle: 2018 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: May 2025
Feb 2024

The passenger airbag light remains on even when someone is sitting in it. Also the airbag on the front passenger side has made my dashboard split open. Which if it fully comes open can make the airbag full explode causing harm to the person in the front seat and potentially causing an accident due to a premature expulsion of the airbag.

Type: Vehicle, Vehicle: 2018 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Feb 2024
Feb 2023

My passenger occupancy sensor needs to be replaced. I Can not afford the $1170 Kia is charging. My car’s warranty expired in March. The passenger air bag light came on in the ending of July 2023. I tried reaching out to Kia but with no help. They said I have to pay out of pocket. I am really concerned for the safety of my family.

Type: Vehicle, Vehicle: 2018 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Jul 2023
Nov 2021 Crash Injury

I was in a weather related accident where I hit the guardrail twice head on and none of my airbags deployed. My vehicle is currently at a tow yard and will be towed to the autobody shop 12/8/2021. No warnings or indications on why the airbags wouldn't have worked properly prior to the accident.

Type: Vehicle, Vehicle: 2018 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Nov 2021
Dec 2020 Crash Injury

FRONTAL IMPACT WITH A DEER ON INTERSTATE 81 NORTHBOUND IN PA., CRUISE CONTROL SET AT POSTED SPEED LIMIT OF 65MPH, NO AIRBAG DEPLOYMENT AT TIME OF IMPACT OR AFTER COLLISION CHEST IMPACTED STEERING WHEEL AND ARM PAIN FROM HOLDING STEERING WHEEL.

Type: Vehicle, Vehicle: 2018 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Nov 2020
Nov 2020 Crash Injury

I WAS DRIVING APPROXIMATELY 35 MILES PER HOUR ON A CITY STREET WHEN ANOTHER VEHICLE PULLED OUT IN FRONT OF ME. THE IMPACT TOTALED THE OTHER VEHICLE AND CAUSED $7,500 IN DAMAGE TO MY VEHICLE, AND MY AIR BAGS DID NOT DEPLOY. WHILE I WAS NOT SERIOUSLY INJURED, I DID SUFFER SIGNIFICANT WHIP-LASH TYPE INJURIES, AND INJURED MY KNEE WHEN IT HIT THE DASH BOARD.

Type: Vehicle, Vehicle: 2018 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Oct 2020
Aug 2020 Crash

TL* THE CONTACT OWNS A 2018 KIA SORENTO. THE CONTACT STATED WHILE HER HUSBAND WAS DRIVING AT 35 MPH, WHEN ANOTHER VEHICLE INTERSECTED HIS LANE ON THE RIGHT SIDE. THE DRIVER ATTEMPTED TO PREVENT A CRASH BY SWERVING BUT CRASHED INTO THE GUARD RAIL ON THE FAR LEFT SIDE. THE AIR BAGS DID NOT DEPLOY. THE DRIVER DID NOT HAVE ANY INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO AUTO BODY SHOP. THE CONTACT CALLED LOCAL DEALER (PREMIER KIA SERVICE CENTER LOCATED AT 205 N MAIN ST, BRANFORD, CT 06405, (203) 315-2070) AND WAS MADE AWARE OF THE FAILURE. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED AS OF YET. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.

Type: Vehicle, Vehicle: 2018 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Sep 2020
Oct 2018 Crash Injury

DRIVING ON HIGHWAY, HIT DEER. FRONT AIRBAGS DEPLOYED. CAR SWERVED ONTO MEDIAN AND FRONT PASSENGER SIDE CRASHED INTO GUARDRAIL. SIDE AIRBAG DID NOT DEPLOY. UNCLEAR WHY SIDE AIRBAG DID NOT DEPLOY. FRONT PASSENGER HIT HEAD ON PASSENGER DOOR WINDOW AND SHATTERED WINDOW, SUSTAINED CONCUSSION.

Type: Vehicle, Vehicle: 2018 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Mar 2018

Trend Over Time

Complaints by year

Quick Summary

The 2018 Kia Sorento has 8 Air Bags complaints on file. 6 crashes have been reported. Review the timeline above for detailed owner experiences.