7 complaints reported

2010 Kia Soul Steering

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
7
Crashes
2
Fires
0
Injuries
2

Complaint Timeline

Chronological view of owner reports

Jan 2021

I WAS DRIVING MY TYPICAL ROUTE TO WORK AND MID TURN, WITH MY CAR ON, ON A CITY ROAD, MY STEERING WHEEL LOCKED. I HAD TO STOP MY CAR IN THE MIDDLE OF THE ROAD AND RESTART IT TO GET IT TO UNLOCK. VERY SCARY THING TO HAPPEN, VERY WORRIED IT WILL HAPPEN AGAIN IN A MORE DANGEROUS PLACE, LIKE THE FREEWAY.

Type: Vehicle, Vehicle: 2010 KIA SOUL, Manufacturer: Kia America, Inc.
Incident: Jan 2021
Oct 2020

I NEED TO REPLACE THE DRIVER SIDE CONTROL ARM BECAUSE IT'S LOOSE, AND WARRANTY JUST EXPIRED 1,000 MILES AGO.

Type: Vehicle, Vehicle: 2010 KIA SOUL, Manufacturer: Kia America, Inc.
Incident: Jul 2020
Feb 2011

KIA SOUL STEERING ASSEMBLY FAILURE (TEMPORARY) WHEN TURNING THE 2010 KIA SOUL SHARPLY (AS FAR AS IT WILL GO EITHER RIGHT OR LEFT) AND ATTEMPTING TO STRAIGHTEN THE WHEEL QUICKLY AFTER TURNING RESULTS IN THE ENTIRE STEERING WHEEL TIGHTENING TO WHERE YOU CANNOT TURN IT FOR A COUPLE SECONDS AS THOUGH IT LOCKS UP. ALSO, WHEN IDLE, TURNING THE STEERING WHEEL RESULTS IN A TUGGING SENSATION FROM THE POWER STEERING PUMP THAT VIBRATES THROUGH THE STEERING WHEEL. *TR

Type: Vehicle, Vehicle: 2010 KIA SOUL, Manufacturer: Kia America, Inc.
Incident: Oct 2011
Dec 2010

TL*THE CONTACT OWNS A 2010 KIA SOUL. WHILE DRIVING APPROXIMATELY 5 MPH THE STEERING WHEEL BECAME STUCK IN THE TURNING POSITION AND THE VEHICLE STALLED. THE CONTACT TURNED THE VEHICLE BACK ON AND WAS ABLE TO DRIVE NORMALLY. THE FAILURE WOULD CONTINUE TO OCCUR INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN COULD NOT DIAGNOSE OR DUPLICATE THE FAILURE. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY WOULD WORK SOMETHING OUT AS LONG AS THE CONTACT DOES NOT INVOLVE A LAWYER. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.

Type: Vehicle, Vehicle: 2010 KIA SOUL, Manufacturer: Kia America, Inc.
Incident: Sep 2010
Oct 2010 Crash Injury

TL*THE CONTACT OWNS A 2010 KIA SOUL. WHILE DRIVING APPROXIMATELY 10 -15 MPH AND MAKING A LEFT TURN THE FRONT WHEELS WOULD NOT STRAIGHTEN WHICH CAUSED THE VEHICLE TO CRASH INTO ANOTHER VEHICLE. THE LEFT SIDE OF HER VEHICLE WAS DAMAGED. ONE PASSENGER SUSTAINED INJURIES TO HER HAND. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT REPAIRED. SHE WAS UNABLE TO PROVIDE A VIN. THE FAILURE AND CURRENT MILEAGES WERE 2200.

Type: Vehicle, Vehicle: 2010 KIA SOUL, Manufacturer: Kia America, Inc.
Incident: May 2010
Aug 2010 Crash Injury

TL* THE CONTACT OWNS A 2010 KIA SOUL. THE CONTACT STATED THAT THE DRIVER WAS TRAVELING APPROXIMATELY 45 MPH DURING RAINY WEATHER. THE VEHICLE SUDDENLY BEGAN TO ABNORMALLY VEER OFF THE ROAD TO THE RIGHT. THE DRIVER CRASHED INTO A TREE. THE DRIVER WAS INJURED. A POLICE REPORT WAS AVAILABLE. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT CONTACTED. THE CURRENT AND FAILURE MILEAGE WAS APPROXIMATELY 700.

Type: Vehicle, Vehicle: 2010 KIA SOUL, Manufacturer: Kia America, Inc.
Incident: Jul 2010
Aug 2010

TL* THE CONTACT OWNS A 2010 KIA SOUL. WHILE DRIVING APPROXIMATELY 15-20 MPH OFF FROM A SIDE STREET, THE CONTACT APPLIED THE ACCELERATOR AND THE STEERING WHEEL BEGAN TO PULL AWAY FROM HIM. HE STATED THAT HE HAD TO HOLD ON TO THE STEERING WHEEL EXTREMELY HARD TO MAINTAIN CONTROL OF THE VEHICLE. THE FAILURE WOULD ONLY OCCUR WHEN ATTEMPTING A TURN AND SIMULTANEOUSLY ACCELERATING. THE VEHICLE WAS NOT TAKEN TO AN AUTHORIZED DEALER OR LOCAL MECHANIC FOR A DIAGNOSIS OF THE FAILURE. THE FAILURE MILEAGE WAS 300 AND THE CURRENT MILEAGE WAS 9,500.

Type: Vehicle, Vehicle: 2010 KIA SOUL, Manufacturer: Kia America, Inc.
Incident: Apr 2009

Trend Over Time

Complaints by year

Quick Summary

The 2010 Kia Soul has 7 Steering complaints on file. 2 crashes have been reported. Review the timeline above for detailed owner experiences.