7 complaints reported

2019 Kia Soul UNKNOWN OR OTHER

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
7
Crashes
1
Fires
1
Injuries
0

Complaint Timeline

Chronological view of owner reports

Mar 2025

My car is burning oil fast. 3 times a month I have to add oil. Sometimes it doesn't even register on my dipstick. When I take my car to kia of muncie for a oil change, they keep saying its my oil pan gasket that needs resealed. I park my car in my garage, I have no oil spots in my garage. When I take my car to midas for a pill change, they don't say anything about the oil pan gasket. I don't understand why my car keeps burning oil so fast.

Type: Vehicle, Vehicle: 2019 KIA SOUL, Manufacturer: Kia America, Inc.
Incident: Jul 2023
Dec 2024 Fire

My 2019 Kia Soul caught fire while I was driving it. I was driving and all of a sudden there was a light knocking sound in the engine. I was going up a slight hill and the knocking got super loud and then something went bang in the engine, the abs and engine lights started flashing and I pulled over. The lady who was traveling behind me, pulled in front of me, ran up to my door and yelled at me to get out and run away from the car as it was on fire. Within 30 seconds the car was completely engulfed. Total loss.

Type: Vehicle, Vehicle: 2019 KIA SOUL, Manufacturer: Kia America, Inc.
Incident: Oct 2024
Jun 2021

The vehicle stalls when trying to pick up speed and when trying to accelerate from a traffic light or stop sign. The vehicle also gets stuck in park and the release button does not work and takes it takes a long time to get the car out of park when it is stuck. The signals also go out at any given time and this problem can last up to an hour.

Type: Vehicle, Vehicle: 2019 KIA SOUL, Manufacturer: Kia America, Inc.
Incident: Aug 2021
May 2021 Crash

I was backing out of a parking spot. As I tried to brake in order to slow down and turn my car around to leave the lot, the brake seemed to be stuck against the floor and wouldn't work, the steering wheel also locked, and I couldn't shift from reverse to drive or park. Before I knew it, my car had rolled back and came to a stop on a metal pole, causing moderate damage to the back corner of the driver's side.

Type: Vehicle, Vehicle: 2019 KIA SOUL, Manufacturer: Kia America, Inc.
Incident: May 2021
Apr 2019

CAR WAS PARKED UNDER CARPORT ALL NIGHT. GOT IN THIS AFTERNOON TO GO GROCERY SHOPPING, STARTED CAR, CLOSED DRIVER'S DOOR AND THE REAR HATCHBACK WINDSHIELD EXPLODED. IT DID NOT IMPLODE, IT EXPLODED. NO BODY DAMAGE, NO TREE LIMB, NO ROCK, NOTHING HIT OR TOUCHEF THE CAR WHILE UNDER CARPORT. CAR WAS STATIONARY WHEN THIS HAPPENED. I TOOK PICTURES AND VIDEO WITH MY PHONE.

Type: Vehicle, Vehicle: 2019 KIA SOUL, Manufacturer: Kia America, Inc.
Incident: Apr 2019
Apr 2019

AFTER STARTING THE CAR AND PLACING THE CAR INTO REVERSE OR DRIVE THE CAR SHUTTERS OR SHAKES HORRIBLY TO THE POINT IT SHUTS OFF/ DIES. ONE TIME IT DID SHUT OFF ON ME I HAVE ALSO NOTICED THAT TURNING ON THE A.C. AT IDLE SOMETIMES MIMICS THE ENGINE SHUTTER/SHAKING OR THIS COULD BE LINKED TO TWO DIFFERENT THINGS

Type: Vehicle, Vehicle: 2019 KIA SOUL, Manufacturer: Kia America, Inc.
Incident: Jan 2019
Feb 2019

THE KIA BACKUP CAMERA DOES NOT WORK PROPERLY WHEN ITS DARK. YOU CANNOT SEE ANYTHING YOU CANT DISTINGUISH A GARBAGE CAN FROM A PERSON. I WENT TO THE DEALER WITH THIS PROBLEM AND THEY SAID THIS THE WAY THEY ARE. I BELIEVE THIS PROBLEM IS A SAFETY ISSUE. I CHECKED OTHER KIA SOULS AND THEY HAD THE SAME PROBLEM. WHEN IN TOTAL DARKNESS THE PROBLEM GETS EVEN WORST.

Type: Vehicle, Vehicle: 2019 KIA SOUL, Manufacturer: Kia America, Inc.
Incident: Feb 2019

Trend Over Time

Complaints by year

Quick Summary

The 2019 Kia Soul has 7 UNKNOWN OR OTHER complaints on file. 1 crashes have been reported. Review the timeline above for detailed owner experiences.