2024 Kia Soul Electrical System

My vehicle has less than 8K miles. This weekend my horn stopped working (a definite safety problem) and the signal that I had locked my car doors using my fob failed to work. The lights did flash to signal they were locked (I checked just to be sure!) I need to have the vehicle checked before part(s) can be ordered. That requires 2 trips to the dealer instead of one. I was told that this problem is a "recall under warranty". Kia isn't doing anything to keep their customers with this lack of service.

On 12/30/2024 my wife was returning home when all of the instrument lights went out. She stopped to make attemps to get the lights to come on but nothing worked. She had to drive home with no instruments for speed, directions, service, etc. When she got home ( very upset ) she only wanted to know why e new car with only 1400 miles would have this problem. I checked all the obvious cause for this condition but I could not find anything obviuos such as blown fuse, etc. Searching on line I found this was a common problem and people said a temporary fix was to disconnect the battery and retighten. This did work for the time but soon it did the same thing on New Years Eve and after supper we had to drive home with no dash lights. On 01/04/2025 the lights were out and error messages kept appearing. On 01/06/2025 I called the dealer service because of the safety problem and asked to speak to the manager and I have still not heard from him. My wife now refuses to drive the car and I understand why.

Started the car this morning and noticed that the dashboard screen was blank. This had never happened before. Turned the car off and on twice thinking maybe it was just a software glitch but the screen stayed blank. Took the car to the dealer shortly after. When I picked it up the service advisor said they did a reset and a software update. The advisor had not seen this in a 2024 Kia Soul. But when checking on-line, I saw several similar complaints for this year/model.

Well, isn't it wonderful that Kia has extended the warranty on the horn assembly. Now, how do I avail myself of the warranty? Simple - if the horn DOES NOT WORK or emits an unusual or different sound just bring it to KIA for a diagnosis. Now, when is it most likely that I realize the horn DOES NOT WORK? When I need it the most, or when the bicyclist or pedestrian or whatever needs my horn to work. How in the world does KIA think it can keep possibly unsafe vehicles on the road? I have no idea but I am filing a complaint and ask all others to do so. The horn is a critical safety feature that must work all the time. How does KIA think it can get away with this? Vehicles are required to meet and continue to meet at all times Federal Motor Vehicle Safety Standards in existence at the time of manufacture. This is simply unacceptable.

Went out to my car one morning and my entire instrument cluster was black. I could not see my speedometer, gas gauge, mileage, nothing. Had to drive it for 2 days while using waze to keep track of my speed until I could get my car into the dealership. I have been waiting for 3 months now for the part

The entire instrument cluster above the steering wheel is blacked out, and the car is constantly saying “wrong driving direction detected.” I cannot see my speed, fuel gauge, odometer or whether there are safety alerts.