2008 Kia Sportage SERVICE BRAKES, HYDRAULIC

The contact owns a 2008 Kia Sportage. The contact received notification of NHTSA Campaign Number: 22V800000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2008 Kia Sportage. The contact stated that while driving at undisclosed speeds, the brakes locked up. The contact removed the fuses. The contact called the local dealer, but the vehicle was not diagnosed or repaired. While his daughter was driving, an abnormal dinging sound was detected. The contact changed the calipers and noticed that the ABS box was stuck. The brake warning light was illuminated. The contact put the fuse back in the vehicle. Additionally, the vehicle was leaking brake fluid. The vehicle was taken to the local dealer, who stated that the brake pedal was soft and not to drive the vehicle. The dealer informed the contact that the parts were not available. The vehicle was not repaired. The contact stated that the failure was related to NHTSA Campaign Number: 22V800000 (Service Brakes, Hydraulic). The manufacturer was not contacted. The failure mileage was approximately 123,000.

The contact owns a 2008 Kia Sportage. The contact stated that after driving at approximately 15 MPH, the vehicle was shifted into reverse and the accelerator pedal was depressed; however, the vehicle failed to respond. The contact shifted the gear shifter several times and then drove for a short distance before the vehicle stalled. The check engine warning light was illuminated; the vehicle was able to be restarted. The vehicle was towed to an independent mechanic to be diagnosed. The contact stated that the ABS Hydraulic Control Unit needed to be replaced. The vehicle was not repaired. The vehicle was then taken to a dealer where the vehicle was diagnosed and determined that the ABS Hydraulic Control Unit needed to be replaced. The manufacturer was notified of the failure. The failure mileage was 140,000.

The contact owns a 2008 Kia Sportage. The contact received notification of NHTSA Campaign Number: 22V800000 (Service Brakes, Hydraulics); however, the part to do the recall repair was unavailable. The vehicle was taken to the dealer and the contact was informed that the vehicle needed to remain in dealer possession since the vehicle failed a safety test related to the recall. After several failed attempts to reach the dealer, the contact was informed that the part needed to repair the recall was discontinued and that she could pick up the vehicle. The manufacturer was notified, and a case was filed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. The vehicle remained in the possession of the dealer. The failure mileage was unavailable. Parts distribution disconnect.

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) PURCHASED KIA SPORTAGE XL ON 5-22-2008 WITH ABS BRAKE SYSTEM; DURING THE SUBSEQUENT WINTER MONTH, I APPLIED BRAKES AND WAS UNABLE TO CONTROL STEERING; FRONT WHEELS APPEARED TO BE LOCKED IN STRAIGHT POSITION; CAR CONTINUED SKIDDING THROUGH INTERSECTION, DESPITE APPLICATION OF BRAKES. TOOK CAR IN TO KIA (ED NAPLETON) IN ELMHURST A COUPLE TIMES, BUT WAS TOLD IT WAS A NORMAL FUNCTION OF THE ABS SYSTEM, AND I HAD TO INCREASE MY STOPPING LENGTH TO ENSURE I DIDN'T GO THROUGH THE INTERSECTION. IT IS LIKE GUESS WORK, BECAUSE SNOW IS DIFFERENT FROM ICE AND WATER, AND ONE NEVER KNOWS HOW THE SYSTEM WILL REACT OR HOW FAR YOU MUST APPLY BRAKES BEFORE GETTING TO INTERSECTION, TO GET THE EFFECT YOU NEED TO MAKE YOU FEELS SAFE AND ALLOW THE CAR TO STOP. I CALLED 18003334542 WHERE I WAS TOLD TO TAKE VEHICLE IN TO ED NAPLETON 18663528276 AND HAVE SYSTEM CHECKED; WHICH I DID A COUPLE TIMES, BUT AFTER A WHILE WAS TOLD I HAD TO GET ACCUSTOMED TO THE SYSTEM. STAFF AT 1-800 NUMBER ADVISED TO HAVE STAFF AT ED NAPLETON TEST DRIVE VEHICLE WITH ME & REPRODUCE MOTION/ACTION IN QUESTION, BUT THEY SAID IT WAS NORMAL. I FEEL VERY UNSAFE DRIVING THE VEHICLE DURING THE WINTER, AND HAVE TRIED NOT TO DRIVE THE VEHICLE AS MUCH AS I CAN. I'VE HAD NIGHTMARES ABOUT ENDING UP AT LOYOLA UNIVERSITY'S TRAUMA CENTER, WHICH IS SUBJECTIVE, BUT I'M NOT WORKING RIGHT NOW AND CAN'T WORK ON GETTING A DIFFERENT VEHICLE. DATES: 8-15-08 (JD POWER EVALUATION COMPLETED); 12-1-08 8AM (CAR IN FOR BRAKE CHECK); 12-3-01 (AGAIN); 12-10-10 CALLED 1800 NUMBER RE: BRAKES; 12-12-10 CALLED 1-866 TO GET APPT & HAVE BRAKES CHECKED AGAIN 3-7-09 TOOK CAR IN FOR OIL CHANGE, SPOKE TO GLENN J MUNGO RE: BRAKE EFFECT, REPEATED SAME THINGS OTHERS DID (THAT IT WAS A NORMAL RESPONSE TO PRESSING THE BRAKE PEDAL). CASE # [XXX] *TR