2017 Kia Sportage Electrical System
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
The contact owns a 2017 Kia Sportage. The contact stated that the seat belt chime reminder, the blind spot warning system, and the turn signal sound were inoperable. The dealer was notified of the failure and informed the contact that a fee would be charged for a diagnostic test. The contact declined to pay the fee. The vehicle was not yet diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 60,000.
The rear driver side dock is locked and will not open. It may randomly become unlocked but as soon as the door closes again, it will remained locked. It looks like this is an issue that the dealers were supposed to rectify at one point but know they want $900 (latch assembly)to fix. It is a safety issue as the passengers of the vehicle cannot get out if something were to go wrong.
I purchased this SUV 6 months ago and was unaware of the lawsuit/ recall out there on this SUV and now that i have been informed with it i feel very uncomfortable driving this SUV and i don't feel comfortable paying for something i can't drive or am totally scared to drive long distances. I feel like the Dealership should be able to exchange this SUV for something better for me to drive. Or this problem should've already been fixed by KIA --- so here are my thoughts either KIA can send me a Voucher for fixing problem, or Kia or Kayser Ford in Sauk City, WI can give me a new SUV that ranges in the price of $18,000 i would like to get this issue resolved or if i have to i will get a lawyer involved in this. Thank you for your prompt attention to this matter: [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
All windows failed to roll up or down, malfunctioning simultaneously. The issues are available for inspection upon request. My safety is put at risk in that all windows not functioning does not allow for fresh air to the cabin, constantly having to use the A/C. Opening the sunroof causes reverberation and popping of the ears. Windows will have to be broken in the event that driver or passenger can’t open door from the inside after possible collision. The problem been confirmed by an independent service center. There were no warning lamps, messages or other symptoms of the problem prior to the failure, and when they first appeared in October 2022.
We recently received an 'interim' recall notice due the potential for fire caused by a flaw in the tow hitch wiring harness. The letter recommended parking the car 'away from other vehicles and people', and nothing else, as Kia has not yet determined what a permanent remedy would be. This is really not acceptable, as we need to use our vehicle and this requires occasionally parking it in locations where it cannot be kept separated from other vehicles or people. In addition, this remedy only reduces the potential damage to others or their vehicles, it does not do anything to reduce the potential damage to our vehicle. I took the vehicle to our local repair shop and they were able to disconnect the 'ground' wire from the tow hitch wiring harness quickly and easily, so that no power will flow into the wiring harness and it will not catch on fire. Given how easy this was to do, Kia should have offered this as a solution, or should be willing to reimburse owners for having this change made to their vehicles during the 'interim' recall period.
The door lock on the driver's side stopped working. Door would not open from the outside: not with the key fob or with the key inserted in the lock. If the car was locked and then unlocked with the key fob, the only way to open the driver's side door was to get in the car through the passenger's side and open the driver's side door with the door handle. You could THEN pull the driver's side door closed and exit the car from the passenger's side, walk around the car, and the driver's side door would be unlocked. This is VERY unsafe because if I, as a woman, am threatened in a parking lot and cannot enter the car quickly, I could be at risk. I took it to a Kia dealer to have this fixed, but they wanted me to leave the car for 2-3 weeks just to diagnose (not fix) it! RIDICULOUS. Contacted another Kia dealer who would not even look at the car unless we had purchased it from them. I had it fixed independently. OEM latch assembly was replaced. Horrible service from Kia. There should be a recall on this.
All of my windows besides the driver side can’t wind up and down on their own. They just stopped working
All four power windows stopped going up or down in a six-week period. Safety is an issue because in the event of an accident when doors are damage, how can one exit the car if the windows do not go down. Dealer said it was the regulator. No warning lights, driver's side went broke, then a few weeks later, the rear left window stopped working, then the driver passenger side window and then the rear right window. Car had only 41,000 miles on it at the time. This issue is all over the internet regarding the 2017 Sportage and Optima vehicles. Children ride in this car also. Safety is definitely compromised by these inoperable windows.
i have been trying to get my recall fixed for a month now. I took it to John L Sullivan Kia in Roseville Ca and the part was not available. They were suppose to call me when they received the part and never did call me back. I recently had my A/C repaired last week at Folsom Lake Kia in Folsom CA and asked them if they could repair the recall issue as well. They had my car since last week and provided me a rental on friday, 6/4. Today on 6/8, I am told my A/C is fixed and no part for the recall so I had to pick up my car and return the rental. I have a newborn baby and this recall is extremely dangerous and its not safe. I should not have to pay for a rental when the recall is dangerous and not at fault of mine. This is ridiculous and all dealerships should provide rental cars when a recall is very serious with the part(s) being unavailable.
The car start button failed to start the car . It has happened sporadically over last 4 months .It is available for inspection. I have not reported it as of today to the dealer . It is not a safety issue since it happens while parked. The cars dashboard lite up ,radio was on as were the headlights and all other warning lights when I depressed the start button with my foot on the brake pedal. The only thing that was different was the brake pedal was extremely hard to depress it didn't move at all.The brake pedal was up higher then normal by a couple of inches. It took multiple times before it started.
THE DRIVERS SIDE REAR DOOR WILL NOT UNLOCK. NOT MANUALLY OR ELECTRONICALLY. THIS STARTED 2 MONTHS AGO AND THE ROSEVILLE, CA KIA SERVICE DEPT. WALNUTS TO CHARGE FOR REPAIRS. I FEEL THAT THIS IS A SAFETY ISSUE THAT THEY SHOULD REPAIR AT NO COST TO THE BUYER.
ALL FOUR POWER WINDOW REGULATOR/MOTORS HAVE HAD TO BE REPLACED. VEHICLE PLACED IN SERVICE MAY 2016 AND CURRENTLY HAS 34,000 MILES. DRIVER SIDE AND PASSENGER SIDE REGULATOR/MOTOR'S FAILED WHILE VEHICLE STILL UNDER WARRANTY. BOTH REAR WINDOW REGULATOR/MOTOR'S FAILED DECEMBER 2019 AND WERE REPLACED FEBRUARY 2020 BY THE DEALER AT A COST TO THE OWNER OF $1044.63.
STARTER STOPPED WORKING AFTER 80000 MILES. IT WAS THE ISSUE WITH SOLENOID BUT I HAD TO REPLACE THE STARTER. MY SAFETY CONCERN WAS THAT I WAS ATE GAS STATION AT SAMS CLUB AND I WAS NOT ABLE RESTART THE CAR AFTER FUELING GAS.
POWER WINDOW MOTORS FAILING. THIS CAR HAS LESS THAN 55,000 MILE ONE IT AND ONLY 2 YEARS OLD BUT THREE OUT OF THE FOUR POWER WINDOW MOTORS HAVE FAILED IN THE PAST TWO MONTHS.
TL* THE CONTACT OWNS A 2017 KIA SPORTAGE. AFTER STARTING THE VEHICLE WITH THE REMOTE STARTER AND SHIFTING FROM THE PARK POSITION TO REVERSE, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000. UPDATED 07/12/16*LJ *CN
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Quick Summary
The 2017 Kia Sportage has 15 Electrical System complaints on file. Review the timeline above for detailed owner experiences.