16 complaints reported

2020 Kia Sportage UNKNOWN OR OTHER

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
16
Crashes
1
Fires
2
Injuries
0

Complaint Timeline

Chronological view of owner reports

Oct 2025 Fire

[XXX] the vehicle was driven approx. 20-25 miles and parked at a local grocery store in front of the propane tanks. No warning lights came on. Regular maintenance on vehicle. The vehicle caught on fire and was extinguished by the local FD. Total loss. Case filed with kia to request an investigation however no timely response. The vehicle is at the insurance auction yard now and we are waiting on guidance for an investigation regarding the start of the fire. No guidance given and insurance would like to settle the claim, however we would like to know why/where the fire started. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Type: Vehicle, Vehicle: 2020 KIA SPORTAGE, Manufacturer: Kia America, Inc.
Incident: Jan 2025
Oct 2024

The Kia with big radio screen suffers of delamination on the screen. The issue is noted on all Kia vehicles with the big screen radio.

Type: Vehicle, Vehicle: 2020 KIA SPORTAGE, Manufacturer: Kia America, Inc.
Incident: Jan 2023
May 2024

The anti theft software failed. The vehicle is not available for inspection it was stolen. The vehicle was locked and key fob was in my possession. My safety and the safety of others were put at risk because the theft happened in broad daylight in a crowded hospital parking lot. The theives erratically sped away as seen by security. The vehicle has not yet been recovered so there has been no inspections. I do not know if any accidents were caused by this to date.

Type: Vehicle, Vehicle: 2020 KIA SPORTAGE, Manufacturer: Kia America, Inc.
Incident: May 2024
Dec 2023

Car has barely any power and it will not accelerate more than 40 mph. It stutters from a stop to moving at a red light like it’s going to stall out. Will not do steep hills without almost no power and a stalling sound and bucking. Not sure what’s wrong but I think I was sold a lemon and I am not happy. I need my vehicle to continue working to make money to support my family! The car is not that old and has less than 30,000 miles. It’s a 2020 and has been getting worse and worse. I’ve had a few issues since I got it only 6 months ago. It was a used vehicle from 1 owner and should not be having so many issues already. Please help

Type: Vehicle, Vehicle: 2020 KIA SPORTAGE, Manufacturer: Kia America, Inc.
Incident: Dec 2023
Aug 2023

On the evening of Saturday, August 5, while driving to dinner with my wife, an unexpected and startling incident occurred with my 2020 Kia Sportage. The sunroof of my vehicle suddenly exploded with a sound resembling a gunshot. There were no apparent signs of debris or any external force from another vehicle that could have caused the glass to shatter. This incident was both unexpected and concerning, highlighting a safety issue that requires investigation and potential resolution by the manufacturer or authorized service center.

Type: Vehicle, Vehicle: 2020 KIA SPORTAGE, Manufacturer: Kia America, Inc.
Incident: May 2023
Oct 2022

Where you insert the Key to start the car can be broken and started with a cell phone charger which intern makes it a target car theft. No safety whatsoever. My Kia was stolen in St. Louis Missouri along with hundreds of others if not thousands. I do have a police report along with everyone else in the city who has one too. No one should be able to start a car with a cell phone charger.

Type: Vehicle, Vehicle: 2020 KIA SPORTAGE, Manufacturer: Kia America, Inc.
Incident: Mar 2022
Sep 2022

My car was stolen August 4, 2022. My 2020 Kia Sportage was stolen out of my yard they smashed the back window face they busted the column and they use my iPhone charger to steal my car. It took 43 days for me to get back. I’m scared to park the car anywhere I don’t want the car anymore.

Type: Vehicle, Vehicle: 2020 KIA SPORTAGE, Manufacturer: Kia America, Inc.
Incident: Apr 2022
Jan 2022 Fire

Driving on hwy going to pass a car look and the mirror and was black smoke Minutes later I was trying to get out of the car took car to the shoulder car was on fire Totally lost no answers yet over what happened be careful second Kia Sportage lost

Type: Vehicle, Vehicle: 2020 KIA SPORTAGE, Manufacturer: Kia America, Inc.
Incident: Jul 2022
Jan 2022

While driving a week ago with the panoramic sun roof open, I heard a loud pop. It was loud enough for me to jump and look up because I thought something had fell on the car while driving, but nothing came inside. Once I got home, I was looking at my car, the panel before the sunroof, between the windshield and the panoramic sun roof had a deep cracked line from left to right.

Type: Vehicle, Vehicle: 2020 KIA SPORTAGE, Manufacturer: Kia America, Inc.
Incident: Feb 2022
Sep 2021

Car was stolen using a known design flaw in the steering column. Have been without my car for over two months now.

Type: Vehicle, Vehicle: 2020 KIA SPORTAGE, Manufacturer: Kia America, Inc.
Incident: Jul 2021
Aug 2021

The contact owns a 2020 Kia Sportage. The contact stated while vehicle was parked, with the engine running, the contact noticed that the check engine warning light illuminated on the vehicle and would not turn off. The contact received notification of NHTSA Campaign Number: 21V137000 (Service Brakes, Hydraulic) which the contact thought was the reason for the warning light being illuminated. The vehicle was taken to the local dealer to be repaired, however the warning light remained illuminated. The contact stated that the local dealer inspected the vehicle but was unable to determine the cause of the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 13,000.

Type: Vehicle, Vehicle: 2020 KIA SPORTAGE, Manufacturer: Kia America, Inc.
Incident: Jan 2021
Jul 2021

I was driving my Sportage home one night when about a mile away. The car suddenly dropped in power and the car barely moved. I couldn't get it to go any faster than 25 mpg. CAUSE UNKNOWN. It was late so I got it home but it had to be towed out to the Kia dealer. When I checked on it the next week, they told me they didn't have it in their system and blamed the tow company. "The keys were given to the "big guy in the office out front." The tow person told me. I haven't been able to get any information other than " if I want to walk the lot and find it , they would see about putting it in line. "

Type: Vehicle, Vehicle: 2020 KIA SPORTAGE, Manufacturer: Kia America, Inc.
Incident: Jul 2021
May 2021

I need Your clearance to return this vehicle after acknowledge the dangerous safety issue thru a letter from Kia Motors Inc. It's a Recall, the manufacture had a duty to create a vehicle that was safe for use. the law provides the manufacturer with three options for remedying the defect: repair, replacement, or refund. The replacement option is not provided to me, means my right have been violated by Kia.

Type: Vehicle, Vehicle: 2020 KIA SPORTAGE, Manufacturer: Kia America, Inc.
Incident: May 2021
Mar 2021

MY VEHICLE HAS BEEN UNDER RECALL SINCE MARCH 4TH OF 2021. HOWEVER, EVERY KIA DEALER I HAVE CONTACTED HAS SAID MY SPORTAGE DOESN'T HAVE ONE, EVEN THOUGH MY VEHICLE MEETS THE PARAMETERS OF MAKE, MODEL, YEAR, AND MANUFACTURING DATE. THE MANUFACTURER RECALL NUMBER IS SC206A AND THE NHTSA RECALL NUMBER IS 21V137. MY VEHICLE WAS MANUFACTURED IN APRIL OF 2019 WHICH FALLS UNDER THE SPORTAGES AFFECTED. GIVEN THAT THIS RECALL IS A SERIOUS MATTER, I WOULD LIKE THIS RESOLVED AS SOON AS POSSIBLE.

Type: Vehicle, Vehicle: 2020 KIA SPORTAGE, Manufacturer: Kia America, Inc.
Incident: Apr 2021
Mar 2021 Crash

This complaint is against Fox rent a car . We rented a car from Fox car rentals located near Denver airport . Unfortunately our car was hit by a deer we called the police and they prepared a report the deputy sheriff Also mentioned that Fox rent a car has rented us and expired registration and under repo/recall vehicle which may have serious consequences for us. Nevertheless we returned the car and filled a accident form with our insurance policy and police report details . The employee at the location confirmed that since we are insured with Allstate we are only responsible to pay the deductible which in our case was $1000. Now we are received a demand from fox rental for $1810.53 . We have agreed to pay the deductible but not a single cent more . Also we would like to claim any appropriate damages / compensation for negligence and irresponsibility by fox rental for renting us expired registration car under repossession . Police officer card and case number with damage form attached

Type: Vehicle, Vehicle: 2020 KIA SPORTAGE, Manufacturer: Kia America, Inc.
Incident: Dec 2021
Jul 2020

THE REAR VIEW MIRROR IS UNABLE TO SUFFICIENTLY MOVE UP DUE TO THE PLACEMENT OF THE EYESIGHT MECHANISM IN THE MIDDLE OF THE FRONT WINDSHIELD. A PERSON OF AVERAGE HEIGHT AND BODY SIZE CANNOT SEE OUT OF THE REAR VIEW MIRROR SINCE IT'S MOVEMENT RANGE WILL NOT ALLOW THE MIRROR TO MOVE UP. THIS IS A DESIGN DEFECT.

Type: Vehicle, Vehicle: 2020 KIA SPORTAGE, Manufacturer: Kia America, Inc.
Incident: Jan 2019

Trend Over Time

Complaints by year

Quick Summary

The 2020 Kia Sportage has 16 UNKNOWN OR OTHER complaints on file. 1 crashes have been reported. Review the timeline above for detailed owner experiences.