2020 Kia Stinger FUEL/PROPULSION SYSTEM

My car shut off while driving down the road, it would not restart, there were no warning lights or check engine lights on. I had it towed to a repair shop and they replaced the fuel pump. Later I found out the fuel pump was recalled for the car and submitted the work receipt for reimbursement on 12/18/2024. I was never notified of the recall to have it replaced. It has been 11 weeks today and I have not been reimbursed for the $1100 I paid to have the fuel pump replaced. I could have been severely injured when my car engine shut down while driving.

Dealer stated that the GDI pump has failed and that is not a common issue. My car started shuddering as I was driving in the interstate I5 north at 70mph, then the car stalled in the middle of the freeway, gas pedal was useless, if it was not because my speed was 70mph and the force of the speed keep my car moving for a little I would probably be hit by a truck putting my life and others at risk. Car was towed back to the dealer, very strong smell of gas and smoke was coming from underneath it, engine lights came on after it stalled a second time while parked on the side of the road. Only signs noticed was the shuddering one day prior to this incident but car did not stall and I thought It was because it needed oil change, other was hesitation to start while cold, after a second attempt it would start without problem. all those signs were not long lasting nor repetitive (shuddering happened only ones prior the day of the incident and ones seconds before the incident).