79 complaints reported

2020 Kia Telluride UNKNOWN OR OTHER

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
79
Crashes
1
Fires
1
Injuries
1

Complaint Timeline

Chronological view of owner reports

Oct 2026

My 2020 Kia telluride is Snow White Pearl. A few years ago the area above the windshield and below the sunroof started to chip off. When having recalls serviced I ask what Kia was going about the defective paint. I was told?”nothing”. I have research this issue several times online and it seems that the issue is prevalent in Snow White Pearl Kia vehicles. I was told by the service manager that the paint warranty was 3years and mine was expired. I was again at the Kia dealership today and when I got my trade in value they took off $2000 for the chipping paint and then had the nerve to tell me that it was covered under the corrosion warranty which is 60 month/ 100,000 miles. Although I only have 54000 miles on it, it is over the 60 months now. I am sure it was under the 60 months when I inquired about it, but the service manager neglected to inform me of this coverage. As I drive down the road I can see paint flakes flying off my car in the rear view mirror.

Type: Vehicle, Vehicle: 2020 KIA TELLURIDE, Manufacturer: Kia America, Inc.
Incident: Jan 2023
Jan 2026

Paint is peeling off my pearl white Kia telluride

Type: Vehicle, Vehicle: 2020 KIA TELLURIDE, Manufacturer: Kia America, Inc.
Incident: Dec 1969
Jan 2026

Snow White Pearl paint is peeling like a banana. Contacted Kia and are aware of the problem but offered nothing.

Type: Vehicle, Vehicle: 2020 KIA TELLURIDE, Manufacturer: Kia America, Inc.
Incident: Jan 2026
Dec 2025

The sunroof will not close. The closing mechanism broke.

Type: Vehicle, Vehicle: 2020 KIA TELLURIDE, Manufacturer: Kia America, Inc.
Incident: Dec 2025
Nov 2025 Fire

My son was driving home from work and the vehicle shut off. He got it to come back on and it stopped while he was at a red light and a by standard yelled for him to get out of the vehicle as it caught fire underneath the car from unknown reasons.

Type: Vehicle, Vehicle: 2020 KIA TELLURIDE, Manufacturer: Kia America, Inc.
Incident: Nov 2025
Oct 2025

The paint on our white Kia started to peel on the roof and then the hood down to metal. The paint has continued to bubble and peel especially after long drives

Type: Vehicle, Vehicle: 2020 KIA TELLURIDE, Manufacturer: Kia America, Inc.
Incident: Dec 1969
Oct 2025

Sunroof wind deflector broke causing the track for sunroof to be off and sunroof won't close. This is a safety concern for the stability of the sunroof and apparently it is a common problem. Yes the problem was confirmed by the dealer.

Type: Vehicle, Vehicle: 2020 KIA TELLURIDE, Manufacturer: Kia America, Inc.
Incident: Sep 2025
Oct 2025

My sunroof will not close all the way. I have read different threads and it seems I am not the only person with this make and model having the issue.

Type: Vehicle, Vehicle: 2020 KIA TELLURIDE, Manufacturer: Kia America, Inc.
Incident: Mar 2025
Sep 2025

I went to open my sunroof and it opened as normal but when I went to shut it, it’s started to make some noises and got stuck tilted open. It will not budge. I can be available for inspection. It’s a huge safety risk because the sunroof is tilted open and anything can fly into the car and hit someone’s head/body. Especially if driving on the highway at high speeds- the damage could be catastrophic. If I’m driving and a storm appears and the rain/hail could get into the car and cause damage as well as distract the driver and potentially cause an accident with other drivers. I took my car into my local dealership and they told me that the entire sunroof system would need to be replaced- no repair available. There were no warning lights/ issues that alerted me to a future problem.

Type: Vehicle, Vehicle: 2020 KIA TELLURIDE, Manufacturer: Kia America, Inc.
Incident: Mar 2025
Sep 2025

2020 Kia Telluride paint issues. SWP is a known issue. Kia will not take responsibility for a defect in their lamination process. Will come off in sheets almost exposing the primer below. Horrible ownership for their defect.

Type: Vehicle, Vehicle: 2020 KIA TELLURIDE, Manufacturer: Kia America, Inc.
Incident: Jan 2022
Jul 2025

Only owner of a 2020 Kia Telluride SX Prestige that just crossed 60,000 miles. We don't use the sunroof but yesterday 7/30/25 we opened it, the wind deflector arms had broke which caused the sunroof glass to come off the track. Now it won't close at all. This can put my family at risk due to excessive heat in Texas, fumes that should not be getting inside the vehicle and rain water. This has been reproduced and inspected by the Kia dealership. Since I'm over 60,000 miles this is not covered under warranty. No warning lamps or notifications since it's the sunroof. We just wanted to cool down the car quicker by letting the heat out - so totally normal operation that ended up with a sunroof being stuck open. Very frustrating!

Type: Vehicle, Vehicle: 2020 KIA TELLURIDE, Manufacturer: Kia America, Inc.
Incident: Jul 2025
Jul 2025

Sunroof would not open or close properly. Dealer said arms broken. Need entire new sunroof at over $5000 plus labor! To replace just these small pieces. The glass is out of the track and taped down. It is a dangerous fix. I cannot understand why Kia won’t fix with it being a known malfunction of sunroof mechanism assembly according to TSB. I am out of warranty by 6 months. I contacted Kia and this was their response. Need help please.

Type: Vehicle, Vehicle: 2020 KIA TELLURIDE, Manufacturer: Kia America, Inc.
Incident: Jun 2025
May 2025

1) Front sunroof exploded suddenly on highway while driving at 67 mph. Nothing hit the sunroof and there was no prior crack. The sunroof was inspected by our insurance appraiser and I can provide photos of the incident. 2) There was the sound of a loud "boom" followed by shattering glass raining down over my head (driver) and that of my teenage son (passenger seat) causing us to duck inside the car while driving down the highway at 67 mph. We could have swerved into traffic or off the road causing an accident and bodily harm. Additionally, the shattered glass itself could cause bodily injury. In our instance, the sunroof visor was closed, capturing the shards of glass. 3) Yes. The problem was confirmed by an independent service center hired by our insurance company to replace the glass. 4) Yes. The vehicle was inspected by an appraiser from our insurance company. 5) No. There was no warning and no prior symptoms of the problem.

Type: Vehicle, Vehicle: 2020 KIA TELLURIDE, Manufacturer: Kia America, Inc.
Incident: May 2025
Apr 2025

While driving on the highway, the sunroof shattered. The sunroof glass exploded outwards not inwards.

Type: Vehicle, Vehicle: 2020 KIA TELLURIDE, Manufacturer: Kia America, Inc.
Incident: Apr 2025
Apr 2025

Paint peeling on the roof of vehicle, 5 years old, known problem to KIA. White Pearl Vehicles, KIA will do nothing to remedy this problem. It has been well known of an issue.

Type: Vehicle, Vehicle: 2020 KIA TELLURIDE, Manufacturer: Kia America, Inc.
Incident: Aug 2025
Mar 2025

The sunroof deflector tabs broke off and jammed the sunroof open. The sunroof is loose and I don’t feel safe driving the vehicle because it may dislodge and become a projectile.

Type: Vehicle, Vehicle: 2020 KIA TELLURIDE, Manufacturer: Kia America, Inc.
Incident: Mar 2025
Feb 2025

Sunroof window comes off track due to guide anrms breaking and will not close . Dealer says only solution is to replace the whole frame

Type: Vehicle, Vehicle: 2020 KIA TELLURIDE, Manufacturer: Kia America, Inc.
Incident: Feb 2025
Feb 2025

Sunroof will not close. This is a know issues that Kia is aware of, and they have created performance step for technicians and also created replacement. Consumers are having to pay out of pocket to have issues corrected. Wind deflector has broken and railling system as well. No open recall in the 2020 Kia telluride for this issue. Please view attached youtube video link of this issue. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Type: Vehicle, Vehicle: 2020 KIA TELLURIDE, Manufacturer: Kia America, Inc.
Incident: Feb 2025
Jan 2025

Oil Pan and gasket leak Oil Control Valve Harness leak The car leaked 5 quarts of oil without any engine or low oil light being illuminated to communicate this engine problem. The dealership identified the above components failed and caused the oil to leak and lead to potential engine damage

Type: Vehicle, Vehicle: 2020 KIA TELLURIDE, Manufacturer: Kia America, Inc.
Incident: Oct 2025
Jan 2025

Sunroof plastic arms broke off and now sunroof will not close. Looking this up, it is a very common issue. I have only used my sunroof about 10 times since I bought my vehicle.

Type: Vehicle, Vehicle: 2020 KIA TELLURIDE, Manufacturer: Kia America, Inc.
Incident: Aug 2025
Dec 2024

The sunroof snapped when opening appears the wind deflector had broken in the corners

Type: Vehicle, Vehicle: 2020 KIA TELLURIDE, Manufacturer: Kia America, Inc.
Incident: Dec 2024
Oct 2024

Paint peeling from 2020 Kia Telluride. It seems to be a known issue with many Kia Telluride owners experiencing the same paint defects. This is a serious quality issue, I've had many vehicles for 10+ years and never experienced the issues I'm having with this car. The car has under 50000 miles and for it to be peeling like this seems to be a manufacture defect. Kia has refused to fix the issue as they claim its not under warranty.

Type: Vehicle, Vehicle: 2020 KIA TELLURIDE, Manufacturer: Kia America, Inc.
Incident: Jan 2024
Sep 2024

- Pressed the moonroof button to open and the panel misaligned and will not open or return to closed position. - With the moonroof ajar I'm am unable to drive in enucleate or raining weather - Dealership is backlogged and tells me I WOULD HAVE TO LEAVE MY CAR FOR 3 FOR A DIAGNOSIS AND WAIT ADDITION DAYS FOR THE PARTS TO ARRIVE AND REPAIR TO BE MADE - No warning messages, sounds or symptoms. First time this has happened and its locked open in misalignment

Type: Vehicle, Vehicle: 2020 KIA TELLURIDE, Manufacturer: Kia America, Inc.
Incident: Sep 2024
Sep 2024

The driver side and passenger side view mirrors are retractable. Both side view mirrors will get stuck in the closed position which affects the ability to see vehicles on the left or right.

Type: Vehicle, Vehicle: 2020 KIA TELLURIDE, Manufacturer: Kia America, Inc.
Incident: Mar 2024
Sep 2024

The sunroof became stuck while attempting to open. It would not close and further inspection showed that parts of the sunroof had broken. This seems to be a bigger issue.

Type: Vehicle, Vehicle: 2020 KIA TELLURIDE, Manufacturer: Kia America, Inc.
Incident: May 2024

Trend Over Time

Complaints by year

Quick Summary

The 2020 Kia Telluride has 79 UNKNOWN OR OTHER complaints on file. 1 crashes have been reported. Review the timeline above for detailed owner experiences.