2024 Kia Telluride UNKNOWN OR OTHER
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
Dashboard / cluster screen went completely black on two separate occasions while driving.
Fixed rear skylight exploded
My sun roof exploded
My sun roof exploded
Air conditioner quit working and dealership said a small rock or bug hit the AC condenser and caused the freon to leak out. After researching this seems to be a very common issue with the Kia Tellurides and there should be a recall issued for the design flaw. Vehicle only has 5,200 miles on it.
Paint on the hood is peeling back in two front areas. There may have been chip from road debris, but the loss of paint in excessive, indicating defective adhesion in the paint used by the manufacturer.
Subject: Urgent Complaint Regarding Unresolved Safety Recall – NHTSA Recall #25V494 / VIN [XXX] To Whom It May Concern, I am writing to formally file a complaint regarding an unresolved safety recall affecting my 2024 Kia Telluride (VIN: [XXX] ), associated with NHTSA Recall Number 25V494 and Kia Manufacturer Recall Number SC347. As of August 19, 2025, the recall status remains incomplete, and the remedy part is still unavailable, despite the recall being issued on July 28, 2025. The defect involves the door belt molding trim, which may delaminate and detach, posing a serious road hazard and increasing the risk of crash for other vehicles. This vehicle is not only a personal asset—it is a primary source of income through the Turo platform. Every day that the vehicle remains unrepaired results in direct financial losses, as I am unable to rent it out due to the unresolved safety issue. I am deeply concerned about the lack of timely remedy and the absence of a clear resolution timeline from Kia America. I respectfully request that NHTSA investigate this delay and take appropriate action to ensure Kia provides a remedy within a reasonable timeframe. I am prepared to provide documentation of income loss and correspondence with Kia, if needed. Thank you for your attention to this matter. I look forward to your guidance and support in resolving this issue promptly. Sincerely, [XXX] [XXX] Phone: [XXX] Email: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The piece under my back door window came off. The same piece came off under my passenger door window. I saw it was a problem for other makes and models, but want the Telluride 2024 included since the exact same thing has happened to me. I don’t know where the pieces came off, but it happened this month. I think the glue holding them on melted in the Texas heat and they just blew off.
Windshield crack
Car is parked, off and locked tailgate has automatically opened. This has happened 3 or 4 times now.
My SUV was sitting in the driveway and a crack appeared out of nowhere.
I have owned the vehicle for less than a month, 750 miles to date and the windshield is cracked down the center possing a safety risk while driving.
Heads up Display
As I was driving to work my sunroof exploded. I was miles away from an overpass and nothing flew out of any vehicle around me. It just randomly exploded. I could hear glass shuffling around on my sunshade. Thankfully the sunshade wasn't open or else I would have been covered in glass. Took it to a dealership and they told me it wasn't covered under any warranty and to tell my insurance it was "due to weather and wind causing the sunroof to bend and flex".
The trim is coming off on my vehicle and before it comes off while driving and impacting another vehicle like someone else has reported on a community board I took it in to be replaced. I drive a lot but I'm lucky I'm still under 36k but this will only address the 2 pieces that are currently coming off. My concern is after 36k the rest will fall off and while driving so not only will it not be covered but it could impact other drivers if it flies off while driving.
Sunroof spontaneously exploded while driving.
I was driving at on the highway at 65 MPH in 60-65 degree temperatures on an open highway with minimal traffic on clean roads with no road debris. A loud explosion followed by observing through the rearview mirror shattered sunroof glass shower over the back of the car. There was no damage to the shade cover nor remainder of the roof to suggest something struck the top of the car.
Sunroof shattered while driving. Nothing struck the glass, we were not around any other vehicles, etc. it just exploded. The slide was closed, so no glass fell in vehicle.
Dealership (kings Kia in mason, Ohio) failed to respond to nhtsa recall. (SC316). Despite recommendation to “park outside due to risk of vehicle catching on fire” refused to fix recall in timely manner (refused to fix in next 3+ months). Unacceptable.
I was driving my 2024 KIA Telluride when the sunroof just exploded outward. It was very load and luckily I had the sunroof cover closed so no glass came inside the car. Talked with Wilde KIA in Waukesha and they said this was not covered under the warrantee and there where no recalls or safety bulletins regarding this issue. I looked online and there were numerous people that had experienced the same problem.
There is a design defect in my 2024 Kia Telluride. There is no protection for the condenser/radiator. My air conditioner did not work. Brought it to dealer, dealer said a foreign object penetrated the condenser. I asked how it happened, dealer said there is no protection for the radiator or condenser so this problem may happen again and again. Kia does not offer a screen to be installed in front of condenser/radiator. My bill to repair was $2,400. Plus car rental of $100.. I have Asthma and it was almost impossible for me to drive the 200 miles to get the car to service. I contacted Kia claim # 16235056 and was told they will not help.
[XXX] Driving down [XXX] towards Jackson, MS, a fine line crack appeared in windshield approximately 6 inches up from the dash starting at pillar on driver side of windshield with a small peck less than a 1/4 inch about 1 inch from the pillar and extending horizontally approximately 4 inches across the windshield. By the time we arrived in Jackson the crack extended 12" across. By the time we arrived back home the crack was approximately 16" across. We never saw or heard anything related to the crack until we noticed it. This was first trip in the car since engine was replaced under SC296 recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Inferior windshield and door safety glass. Had to replace drivers side window twice and now our front windshield has a chip not caused by any object and is starting to spider crack and will need replacement for what will be the 3rd glass replacement needed in less than a year. 1st incident drivers door $503.00 09/25/2023. 2nd Driver window replaced 05/06/2024 warranty covered. 3rd incident windshield chip and cracked. Dealer appointment not until 09/16/2024
Brand new Kia, and window Door trim adhesive fails within four months and trim is falling off while driving. All four trim has fallen off. Kia is aware of the issue and parts have not been available to fix. Dealers do not have parts and Kia USA says its unavailable. just one of many example of others with the same issue: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
A rock hit the windshield for 1000 miles and completely shattered the front windshield. The rock was the size of a small pebble.
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Quick Summary
The 2024 Kia Telluride has 29 UNKNOWN OR OTHER complaints on file. Review the timeline above for detailed owner experiences.