25 complaints reported

2021 Lexus ES Air Bags

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
25
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Dec 2025

The contact owns a 2021 Lexus ES-300H. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

Type: Vehicle, Vehicle: 2021 LEXUS ES, Manufacturer: Toyota Motor Corporation
Incident: Dec 2025
Oct 2025

Still no parts for fix

Type: Vehicle, Vehicle: 2021 LEXUS ES, Manufacturer: Toyota Motor Corporation
Incident: Oct 2025
Sep 2025

The contact owns a 2021 Lexus ES 300H. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags). The contact called the dealer for over a year for parts availability updates and was informed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

Type: Vehicle, Vehicle: 2021 LEXUS ES, Manufacturer: Toyota Motor Corporation
Incident: Dec 2023
Sep 2025

The contact owns a 2021 Lexus ES. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Type: Vehicle, Vehicle: 2021 LEXUS ES, Manufacturer: Toyota Motor Corporation
Incident: Sep 2025
Aug 2025

AIR BAG RECALL IN DECEMBER 2023 STILL NO REMEDY AVAILABLE !

Type: Vehicle, Vehicle: 2021 LEXUS ES, Manufacturer: Toyota Motor Corporation
Incident: Aug 2025
Jun 2025

Recall on my vehicle has been out for 1.5 years. Dealer states no parts yet & that I should be fine. But I don’t feel safe if my passenger air bag won’t deploy in any emergency.

Type: Vehicle, Vehicle: 2021 LEXUS ES, Manufacturer: Toyota Motor Corporation
Incident: Dec 2023
Jun 2025

The contact owns a 2021 Lexus ES250. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Type: Vehicle, Vehicle: 2021 LEXUS ES, Manufacturer: Toyota Motor Corporation
Incident: Dec 2023
May 2025

The contact owns a 2021 Lexus ES350. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Type: Vehicle, Vehicle: 2021 LEXUS ES, Manufacturer: Toyota Motor Corporation
Incident: May 2025
Apr 2025

The contact owns a 2021 Lexus ES 300H. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Type: Vehicle, Vehicle: 2021 LEXUS ES, Manufacturer: Toyota Motor Corporation
Incident: Apr 2025
Mar 2025

The contact owns a 2021 Lexus ES300H. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Type: Vehicle, Vehicle: 2021 LEXUS ES, Manufacturer: Toyota Motor Corporation
Incident: Mar 2025
Mar 2025

The contact owns a 2021 Lexus ES350. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Type: Vehicle, Vehicle: 2021 LEXUS ES, Manufacturer: Toyota Motor Corporation
Incident: Mar 2025
Jan 2025

I received a DMV notice of Vehicle Safety Recall, I contacted the Dealer and they notify me that as of now there is no repair for it. That it is on "Interim notice". That if you need a documentation from the that they can provide it for me. Please let me know how to go about it asap. I like to renew my vehicle registration and I can't do it because of the Recall on my car. Thank you.

Type: Vehicle, Vehicle: 2021 LEXUS ES, Manufacturer: Toyota Motor Corporation
Incident: Jan 2025
Jan 2025

The contact owns a 2021 Lexus ES 300H. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Type: Vehicle, Vehicle: 2021 LEXUS ES, Manufacturer: Toyota Motor Corporation
Incident: Jan 2025
Jan 2025

The contact owns a 2021 Lexus ES 250. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Type: Vehicle, Vehicle: 2021 LEXUS ES, Manufacturer: Toyota Motor Corporation
Incident: Jan 2025
Dec 2024

front seat passenger air bag recall and it has been over a year and they are still waiting for the parts. The recall says that the air bag may not deploy when it is supposed to and could cause injury to the occupant. I would think this would be a high priority for Lexus to fix the problem. Can you help us get this taken care of?

Type: Vehicle, Vehicle: 2021 LEXUS ES, Manufacturer: Toyota Motor Corporation
Incident: Dec 2023
Dec 2024

I called into my local dealer to schedule an appointment to have this issue resolved and was told there has been no remedy for this situation as of right now. I have a 12 year old daughter and I am now concerned about her safety.

Type: Vehicle, Vehicle: 2021 LEXUS ES, Manufacturer: Toyota Motor Corporation
Incident: Dec 2024
Nov 2024

The contact owns a 2021 Lexus ES 350. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Type: Vehicle, Vehicle: 2021 LEXUS ES, Manufacturer: Toyota Motor Corporation
Incident: Jan 2024
Nov 2024

The contact owns a 2021 Lexus ES 350. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bag) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Type: Vehicle, Vehicle: 2021 LEXUS ES, Manufacturer: Toyota Motor Corporation
Incident: Nov 2024
Oct 2024

The contact owns a 2021 Lexus ES350. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts unavailable.

Type: Vehicle, Vehicle: 2021 LEXUS ES, Manufacturer: Toyota Motor Corporation
Incident: Oct 2024
Sep 2024

The contact owns a 2021 Lexus ES300H. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Type: Vehicle, Vehicle: 2021 LEXUS ES, Manufacturer: Toyota Motor Corporation
Incident: Sep 2024
Aug 2024

The contact owns a 2021 Lexus ES250. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Type: Vehicle, Vehicle: 2021 LEXUS ES, Manufacturer: Toyota Motor Corporation
Incident: Aug 2024
May 2024

I received a letter that my vehicle is subject to a recall for "passenger airbag may not deploy". I contacted my dealer and they said there is not a remedy at they do not know when the remedy will be available. Possibly not until 3rd quarter of 2024. I asked what if the airbag is needed to deploy while they figure out a remedy, they stated. "We HOPE this does not happen". Offering me nothing but hope that no one dies from their error. It is nice to know that Lexus offers HOPE instead of safety for me and my family.

Type: Vehicle, Vehicle: 2021 LEXUS ES, Manufacturer: Toyota Motor Corporation
Incident: Dec 2024
Apr 2024

This vehicle has a recall for the passenger side airbag OCS sensors NHTSA 23V865 as of December 2023 and there is still no remedy available per NHTSA. This is not being remedied in a timely manner.

Type: Vehicle, Vehicle: 2021 LEXUS ES, Manufacturer: Toyota Motor Corporation
Incident: Apr 2024
Feb 2024

The contact owns a 2021 Lexus ES350. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Type: Vehicle, Vehicle: 2021 LEXUS ES, Manufacturer: Toyota Motor Corporation
Incident: Feb 2024
Jan 2024

The contact owns a 2021 Lexus ES350. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Type: Vehicle, Vehicle: 2021 LEXUS ES, Manufacturer: Toyota Motor Corporation
Incident: Jan 2024

Trend Over Time

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Common problems reported

Quick Summary

The 2021 Lexus ES has 25 Air Bags complaints on file. Review the timeline above for detailed owner experiences.