2017 Lincoln Navigator BACK OVER PREVENTION

The contact owns a 2017 Lincoln Navigator. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera image was distorted while reversing. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.

The contact owns a 2017 Lincoln Navigator. The contact stated while reversing, the rear-view camera image was blue. The contact stated that the failure had been recurring while reversing. The vehicle was taken to the local dealer, where it was diagnosed that the rear-view camera had failed and needed to be replaced. The vehicle was being repaired. The contact related the failure to NHTSA Campaign Number: 23V598000 (Back Over Prevention); however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 69,000.