2020 Mazda CX-30 UNKNOWN OR OTHER

My sunroof spontaneously shattered/exploded during a standstill at a stoplight while waiting to enter a freeway. The glass sunroof panel appeared slightly curved upwards (caused by built up interior pressure?) and the shattered hole is right below my roof crossbar. There is no damage to metal roof surface or crossbar. My interior roof slider was closed when my sunroof shattered as it could have compromised my family's safety. After the incident, I drove my vehicle to the nearest dealership (Capistrano Mazda) but they didn't lift a finger besides taking a couple pics and suggested I call their 800 customer experience center number. Since it was a Saturday, I reached out through Mazda's customer experience email. I didn't hear back from Mazda until 4 days later on [XXX] requesting additional information (address, VIN # & mileage). After providing requested information, I didn't hear back from Mazda until [XXX] suggesting I bring my vehicle back to Capistrano Mazda dealership for a diagnosis. Almost 10 days had passed with no action from Mazda while I still had to commute to/from work dealing with loud incessant cabin noise from shattered sunroof open cavity. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I am experiencing sharp edge on the Driver Side window up button. The Nicle plating is wearing off and causing safety concern. I have images of the concern. Will send upon request. Mazda is suggesting that I take the vehicle in for diagnostics and service. Their diagnostic cost is extremely high, and I am trying to avoid paying the diagnostic fee. Copy of the contents of my email sent to Mazda. I am experiencing sharp edge on the Driver Side window up button. I am wondering if this can be repaired under warranty or, should I report the abnormally to NHTSA to pursue a possible recall to have this switch replaced. I recall NHTSA had a recall on Hyundai vehicles a few years ago for the same issue. Can you please advise.

Check Engine light is on Mazda knows this model car has a manufacture defect based on a 3 page safety report I obtained. Requesting Mazda to repair my vehicle at no charge to me.

ON SUNDAY MAY 2ND, THE BOSE SOUND SYSTEM SPEAKERS STARTED EMITTING AN EXTREMELY LOUD STATIC/WHISTLING THAT I WAS UNABLE TO TURN OFF. MY CAR WAS PARKED IN THE DRIVEWAY AT MY SHORE HOUSE WHEN THIS OCCURRED. I COULD NOT TURN IT OFF!!! IT WAS EXTREMELY DAMAGING TO MY EARS!! HAD I BEEN DRIVING WHEN THIS OCCURRED I DON'T KNOW WHAT WOULD HAVE HAPPENED! I CAN'T EVEN THINK WHAT WOULD HAVE HAPPENED IF MY DOG WAS IN THE CAR!! NO ONE SHOULD BE SUBJECTED TO THAT HIGH PITCH NOISE. LUCKILY, SOMEONE HEARD AND SAW WHAT WAS GOING ON AND HAD TO POP THE HOOD AND REMOVE A CHIP OR FUSE THAT CONTROLS THE SYSTEM. MAZDA JUST SENT ME A RECALL LETTER STATING THAT A LOUD HISSING MAY OCCUR AND THE CAR NEEDS TO BE BROUGH TO THE DEALER. THEY ARE COMPLETELY DOWNPLAYING THE ISSUE WHEN IN FACT IT COULD HAVE BEEN A VERY DANGEROUS SITUATION. MAZDA NEEDS TO STOP DOWNPLAYING THE ISSUE AND SEND A LETTER THAT REFLECTS THAT. I'VE ATTACHED THE MAZDA RECALL LETTER.

INSTRUMENT GAUGE COVER SCRATCHES. THIS IMPACTS THE VISIBILITY OF THE SPEEDOMETER.