2016 Mazda CX-5 UNKNOWN OR OTHER

A STONE FROM A WEED-EATER HIT MY WINDSHIELD AS I WAS DRIVING (~25 MPH) AND WITHIN 5 MILES THE CRACK WAS ALREADY 18 INCHES. IN SEARCHING ONLINE I NOTICED A LOT OF OWNERS MENTIONED WINDSHIELD PROBLEMS AND HOW THIN THE WINDSHIELD IS. I WOULD HAVE EXPECTED A SLIGHT CHIP BUT NOT THE CRACK. THE TEMPERATURE WAS MID 70'S.

THERE WAS A RECALL ORDERED OCTOBER 6, 2016 FOR FAULTY LIFT GATE STAY DAMPERS (SAFETY RECALL 9916H, NHTSA CAMPAIGN NO. 16V-644). IT HAS BEEN 8 MONTHS AND THERE STILL IS NO FIX/SOLUTION AVAILABLE. WHY IS IT TAKING SO LONG TO ISSUE A FIX FOR A RECALL? THERE ARE OTHER RECALLS FOR MY VEHICLE AND I AM WAITING FOR A FIX FOR THIS ONE SO I CAN GET ALL THE RECALLS ADDRESSED AT ONE TIME.

I BROUGHT MY VEHICLE TO MAZDA AT SANSONE RT 1 AUTOMALL AVENEL, NJ 732-587-1100 TO HAVE THE STEERING WHEEL PROBLEM ADDRESSED. THIS IS THE SECOND TIME THIS IS HAPPENING SINCE HAVING BOUGHT THIS VEHICLE BRAND NEW. THE REPLACED THE STEERING WHEEL FOR THE SAME ISSUE LAST YEAR. SINCE THE REPLACEMENT ONE WAS INSTALLED, THE WHEEL IS PEELING AGAIN. THIS IS A LEASED VEHICLE AND I AM CONCERNED THAT I WILL BE FINED ON THE RETURN PART AT THE END OF THE AGREEMENT. I DO NOT WEAR RINGS, I AM NOT MARRIED, AND I DO NOT USE CHEAP SOAP/HAND CREAM BECAUSE THEY ASKED ME IF I DO ANY OF THOSE THINGS. IT IS PEELING IN THE SAME SPOT AND GETS WORSE OVER TIME FROM NORMAL WEAR AND TEAR OF TURNING THE WHEEL. I BELIEVE THIS IS A MANUFACTURE DEFECT AND IT HAS NOT GAINED ENOUGH ATTENTION YET OR OTHER CONSUMERS MAY NOT REALIZE THIS IS A PROBLEM. MAZDA CORPORATE WAS AT MY DEALER WHEN THIS WAS LOOKED AT ON THE 16TH AND GAVE ME THE RESPONSE NOTATED IN THE THIRD PICTURE ATTACHED. I DO LOVE MY MAZDA. I ENJOY THE VEHICLE. I JUST WANT A SOLUTION TO THIS STEERING WHEEL PROBLEM SO IT CAN BE NORMAL LIKE ALL THE OTHER PARTS OF MY CAR. I KEEP MY VEHICLE CLEAN AND WELL KEPT. THIS HAS NEVER HAPPENED TO ME WITH A LEATHER STEERING WHEEL, AND I ALSO HAVE A 2016 KIA FORTE WITH A LEATHER STEERING WHEEL THAT DOES NOT HAVE THE SAME ISSUE LIKE MY MAZDA DOES. PLEASE HELP IF YOU CAN, THANK YOU IN ADVANCE!!

SUNROOF SUDDENLY EXPLODED WHILE DRIVING ON THE FREEWAY. THIS HAPPENED ON 4/30 AT AROUND 10:30AM, 280 SOUTHBOUND ABOUT 1/2 MILE BEFORE THE MILLBRAE EXIT. SUDDENLY HEARD A LOUD BOMB NOISE THEN FOUND OUT MY SUNROOF WAS SHATTERED INTO MANY PIECES. I HAD THE SHADE OPENED ABOUT 2 INCHES, SOME OF THE GLASS PIECES GOT BLOWN INTO THE CABIN. ONE PIECE OF THE GLASS PIERCE INTO THE ARMREST. THERE WERE NO OVERPASS, OR LARGE TRUCK AROUND MY CAR WHEN THIS HAPPENED. I COULD BE 100% SURE IT WASN'T HIT BY ANY EXTERNAL OBJECT. MY WIFE, MY 10MONTH OLD SON AND I WERE IN THE CAR. IF THE SHADE WAS FULLY OPENED, THE SHATTERED GLASS PIECES WOULD HAVE GOT INTO OUR FACE AND EYES. OR EVEN SERIOUSLY INJURED OR KILL MY 10 MONTHS OLD SON. I HAVE FOUND ONLINE THERE ARE MANY CASES OF SUNROOF EXPLODING. PLEASE NHTSA, YOU NEED TO DO SOMETHING ABOUT THIS FOR THE SAFETY OF THE MASS AND PUT PRESSURE ON THE MANUFACTURERS TO BE RESPONSIBLE FOR THIS.

PURCHASED NEW 2016 MADACX5 IN APRIL 2015. WIFE WAS PULLING INTO THE GARAGE AND WAS ABOUT STOPPED WHEN IT LUNGED FORWARD STRIKING THE BACK WALL OF THE GARAGE. CAR WAS MOVING AT LESS THAN A MILE PER HOUR WITH HER FOOT ON THE BRAKE.DAMAGE DONE TO VEHICLE AND GARAGE. TOOK IT TO THE DEALER, WHO KEPT THE VEHICLE AND DROVE AND MONITORED IT FOR A WEEK. THEY FOUND NO PROBLEM. MAZDA TOLD ME TO RETURN MY LOANER AND PICK UP MY VEHICLE. I TOLD THEM IT WAS UNSAFE. THEY WILL GIVE ME A DEAL ON A NEW VEHICLE. I WAS OUTSIDE WHEN MY WIFE ENTERED THE GARAGE AND WITNESSED THE INCIDENT.

ABOUT 10% OF THE TIME, THE "WALK AWAY" AUTOMATIC DOOR LOCK FEATURE FAILS TO WORK AND THE VEHICLE REMAINS UNLOCKED. THE ISSUE SEEMS TO BE THAT THE SENSORS DON'T DETECT THAT THE DOOR(S) HAS BEEN CLOSED, AND THE SYSTEM FAILS TO ENGAGE AS NORMALLY INDICATED BY AN AUDIBLE BEEP UPON DOOR CLOSURE. THIS IS NOT DUE TO THE DOORS NOT BEING CLOSED FULLY. OPENING AND RECLOSING ANY DOOR (SOMETIMES TWICE) ACTIVATES THE SYSTEM. UNFORTUNATELY WE DON'T ALWAYS REALIZE THAT THE SYSTEM DIDN'T FUNCTION CORRECTLY AND RETURN TO AN UNLOCKED CAR. THIS HAS BEEN OCCURRING SINCE THE VEHICLE WAS PURCHASED, BUT THE DEALER COULDN'T FIND A PROBLEM UPON INSPECTION.

I CAME OUT TO MY 1 MONTH OLD MAZDA CX-5 THIS MORNING TO FIND THE CONTENTS OF MY GLOVE BOX AND CONSOLE STREWN ABOUT THE INTERIOR CABIN. CLEARLY THE CAR HAD BEEN BROKEN INTO, BUT THERE WAS NO SIGN OF FORCIBLE ENTRY. I RELY ON THE WALK-AWAY LOCK FUNCTION TO LOCK MY CAR WHEN I EXIT THE VEHICLE (AS DESCRIBED BY THE DEALER & OWNER'S MANUAL). LATER THE SAME MORNING I TESTED THE AUTOLOCK AFTER DRIVING THE CAR, AND THEN PUTTING IT IN PARK AND TURNING OFF THE ENGINE. I WALKED AWAY FROM THE CAR WITH THE KEYFOB IN MY HANDBAG AND HAD SOMEONE STAND NEXT TO THE FRONT PASSENGER DOOR AND CHECK THE CAR DOOR HANDLE -- THE CAR DID NOT LOCK. I CALLED THE SERVICE DEPT AT THE MAZDA DEALER WHERE I BOUGHT THE CAR AND THEY SUGGESTED THAT THE AUTOLOCK MIGHT HAVE GOTTEN DEFEATED IN THE ONBOARD COMPUTER SETTINGS. I CHECKED THE SETTINGS AS THEY DIRECTED AND ALL OF THE AUTOLOCK FEATURES WERE TOGGLED IN THE ON POSITION. THE SERVICE REP ALSO SUGGESTED THAT THE AUTOLOCK WILL NOT FUNCTION PROPERLY IF YOU WALK AWAY FROM THE CAR TOO QUICKLY.

2016 WITH LESS THAN 900 MILES AND A MONTH OLD. STARTED TO HESITATE WHEN PLACING IT IN DRIVE (AUTOMATIC TRANSMISSION). MADE A SERVICE APPOINTMENT AND BEFORE THE APPOINTMENT I STOPPED AT A LIGHT AND WHEN I STEPPED ON THE ACCELERATOR IT HESITATED FOR APPROXIMATELY 5 SECONDS BEFORE JUMPING INTO GEAR AND ALL WARNING LIGHTS WENT OFF AND THE CAR WENT INTO LIMP MODE. DEALERSHIP SAID THAT THEY ARE REPLACING THE TRANSMISSION BUT THAT WILL TAKE A WHILE. THEY SAID THAT THE MAZDA TECHS HAVE NEVER SEEN THIS BEFORE AND WANT TO LOOK AT MY TRANSMISSION. DID RESEARCH ON THE WEB AND FOUND THIS HAS HAPPENED BEFORE.

LESS THAN 1 YEAR VEHICLE. HAD TRANSMISSION ISSUE. WON'T SHIFT INTO 1ST GEAR FROM A STOP, OR REVERSE. CAN BE VERY DANGEROUS AT INTERSECTIONS OR STOP SIGNS. HAD TO REPLACE TRANSMISSION.

DRIVER SIDE WINDOW EXPLODED . I WAS DRIVING ON THE HIGHWAY WHEN I HEARD A BANG LIKE A GUNSHOT AND MY WINDOW WENT TO,PIECES.

ANYONE CAN START AND STEAL ANY NEW MAZDA THRU THIS METHOD! ASSUME YOU'RE CONNECTED USING MAZDA REMOTE - KEY-FOB OR MOBILE. IT'S REGISTERED TO YOUR CAR. SO, WHEN YOU PRESS THE BUTTON/SCREEN IT SENDS "WHATEVER" TO TRANSMITTER. TRANSMITTER'S INPUT SIDE IS COUPLED EXCLUSIVELY WITH THAT ITEM AND SO TRANSMITTER RECOGNIZES IT AS AUTHENTIC. NOW, HERE'S WHERE THE SECURITY CHAIN BREAKS. TRANSMITTER'S OUTPUT SIDE, SENDS A SET VOLT(?), SHORTS(?), SERIES OF SIGNALS(?) INTO THE COUPLER OF THE CAR TO WHICH IT'S CONNECTED. THE WHITE 3-PRONG CONNECTOR - PASSENGER SIDE. IF URY-RIG THAT COUPLER AND SENT THE SAME SET OF OUTPUT THE CAR IMMEDIATELY STARTS UP ANYONE WITH A DECENT MEASURING TOOL CAN CAPTURE THE TRANSMITTER'S OUTPUT WHEN ITS SENDING BY REMOVING THE CONNECTION FROM THE WHITE JACK AND CONNECTING IT TO HIS/HER TOOL BOX. ONCE DONE, IT'LL WORK ACROSS ALL CX(X) SERIES. THAT'S WHY THE REMOTE KEY-FOBS ARE SO EXPENSIVE @ MAZDA. THEY HAVE ALL THE SECURITY LOGIC, THE TRANSMITTER'S RATHER DUMB. BUT: I KNOW AFTER I HAVE REMOTE STARTED THE CAR, AS SOON AS I OPEN THE DOOR, THE CAR SHUTS DOWN. HERE HOWEVER, IMPOSER WAS ALREADY INSIDE THE CAR. SO, THAT SECURITY FEATURE HE WAS ABLE TO BYPASS.

I PARKED MY 2 MONTH OLD CX-5 IN THE GARAGE, CAME OUT THE NEXT MORNING AND THE WINDSHIELD WAS CRACKED, BY THE TIME I GOT TO WORK THE CRACK HAD SPREAD, WITHIN 3 DAYS IT WAS HALF WAY ACROSS THE WINDSHIELD. I TOOK IT TO 2 DIFFERENT GLASS REPLACEMENT COMPANIES AND 1 BODY SHOP AND ALL 3 PLACES SAID THE CRACK WAS BODY FRAME RELATED, I.E. NOT MY FAULT. I TOOK IT THE MAZDA DEALERSHIP I PURCHASED IT FROM AND THEY SAID IT WAS MY PROBLEM AND THAT IT WOULD BE NOT COVERED UNDER WARRANTY OR IT WOULD COST $750 TO REPLACE. TO MAKE IT MORE OF AN INCONVIENCE THERE ARE ONLY 3 OR 4 PLACES YOU CAN GET HE FACTORY WINDSHIELDS FROM AND THEY ARE ON THE EAST COAST ON BACK ORDER (MIGHT HAVE A PROBLEM THERE) FOR A MONTH.

I AM SO UPSET WITH MAZDA RIGHT NOW. I HAVE A FULLY LOADED CX-5 GRAND TOURING WITH EVERYTHING THAT COULD BE ADDED. HOWEVER, MY NAVIGATION HAD BEEN RECALLED WITHIN THE FIRST WEEK AND 2 WEEKS LATER I HAD A HUGE CRACK ON MY WINDSHIELD. THIS CRACK IS THE WEIRDEST THING I HAVE EVER SEEN. MY DEALER SAID IT HAD TO BE A ROCK, BUT I PARKED MY CAR AND AFTER SCHOOL I CAME OUT TO THIS REALLY LONG CRACK. I HAVE RESEARCHED THIS AND MANY OF US ARE ALL HAVING THE SAME PROBLEM. THE WINDSHIELD IS ON BACK ORDER AND IS SUPER EXPENSIVE. THIS IS CRAZY AND MAZDA SHOULD PAY AT LEAST HALF OF THE PRICE. I HAVE NEVER HAD SO MANY PROBLEMS WITH A CAR. I HAVE HAD 5 MAZDA'S AND THIS ONE IS A LEMON.

CAR WAS PARKED WHILE AT WORK, CAME OUT TO FIND THE WINDSHIELD CRACKED, RIGHT DOWN THE MIDDLE. NO ROCK CHIPS ANYWHERE TO BE FOUND. TOOK IT TO THE DEALERSHIP THEY CONTACTED A MAZDA REP WHO AGREED IT WAS A DEFECT. I WAS RELIEVED TO HEAR THAT, BUT VERY DISSATISFIED THAT THE REPLACEMENT WINDSHIELD IS ON BACK ORDER FOR A COUPLE MONTHS. THE WINDSHIELD IS CRACKED BADLY ENOUGH THAT I DO NOT FEEL COMFORTABLE LETTING MY PREGNANT WIFE DRIVE IT. WE BOUGHT THIS LARGER VEHICLE TO FIT A BABY CARRIER, NOW THE BABY WILL BE HERE BEFORE THE WINDSHIELD. THIS PUTS US IN A TIGHT SPOT, WE HAVE A BRAND NEW VEHICLE WE CAN NOT DRIVE. I UNDERSTAND THE DEALERSHIPS NOT AT FAULT AND THEY WERE VERY FRIENDLY, AND HELPFUL. I AM GLAD THEY AGREED TO REPLACE IT, BUT STILL OUT OF A VEHICLE FOR ALMOST 3 MONTHS WITHOUT A RENTAL IS CRAZY.