2016 Mazda CX-9 FUEL/PROPULSION SYSTEM

MY MAZDA CX-9 RAN OUT OF GAS ON A MAJOR HIGHWAY (ROUTE 90 IN BOSTON) AND THE GAS GAUGE READ HALF FULL. NO 'OUT OF GAS' LIGHT WENT ON AND RANGE (UNDER INFORMATION) SAID 191 MILES REMAINING. MY MAZDA DEALER TOLD ME THE SOFTWARE NEEDED TO BE RESET (NOT DONE YET AS OF THIS WRITING). IT IS A MAJOR ISSUE IF THE GAS GAUGE IS NOT READING PROPERLY AND THIS IS A SOFTWARE ISSUE (A BUG?). MAZDA NEEDS TO FIX THIS FOR ALL MAZDA'S AND ISSUE A RECALL SO IT DOES NOT HAPPEN AGAIN.

WHILE DRIVING THE CAR IN THE 287 INTERSTATE HIGHWAY IN NEW JERSEY, I GOT THE CHECK ENGINE LIGHT OUT OF THE BLUE AND THE CAR STARTED DECELERATING IN THE HIGH SPEED LANE. LUCKILY I WAS ABLE TO MANAGE AND GET THE CAR TO THE ROAD SIDE SHOULDER. I WAS NOT ABLE TO START THE CAR AFTER THIS INCIDENT. WE HAD TO TOW THE CAR TO THE MAZDA SERVICE CENTER IN GREENBROOK, NEW JERSEY. AFTER RUNNING THE CAR DIAGNOSTICS (ERROR CODE - P0192), THEY INFORMED ME THAT THEY HAD TO UPDATE THE PCM (POWER CONTROL MODULE) SOFTWARE. THATS THE ONLY EXPLANATION WHICH THEY GAVE WHICH MADE NO REAL SENSE. THEY DID NOT PROVIDE ANY INFORMATION WHY THIS ISSUE OCCURRED AND WHAT WAS DONE TO MAKE SURE THIS ISSUE DOES NOT OCCUR IN THE FUTURE.

I BOUGHT THE CAR SATURDAY. FOUR DAYS LATER, I FILLED THE TANK AT 2:00 PM FOR THE FIRST TIME. I THEN DROVE ABOUT 30 MILES. WHEN I ARRIVED HOME AT 5:00PM, I PARKED IN THE GARAGE. I NOTICED THE ODOR OF FUEL AS SOON AS I EXITED THE CAR AND CHECKED TO MAKE SURE I HAD SECURED THE GAS CAP, WHICH I HAD. THIRTY MINUTES LATER, THE ENTIRE DOWNSTAIRS OF OUR HOUSE SMELLED LIKE GASOLINE. THE GARAGE WAS CONSUMED WITH FUEL ODOR, AND THE FIRE POTENTIAL CAUSED US TO RETURN THE CAR TO THE DEALERSHIP IMMEDIATELY AFTER THAT. THE FUEL ODOR WAS PRESENT WITHIN THE CAR AS WELL.