6 complaints reported

2016 Mazda Mazda6 UNKNOWN OR OTHER

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
6
Crashes
1
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Jun 2024

Moonroof explosion Moonroof had spontaneous explosion while driving on highway. No objects were seen flying towards front of car prior to explosion. Driver and 1 passenger in front seat. Sun shade partially open resulting in glass coming into the car. No accident or injury occurred. Moonroof closed at time of explosion.

Type: Vehicle, Vehicle: 2016 MAZDA MAZDA6, Manufacturer: Mazda Motor Corp.
Incident: Dec 2024
Feb 2022

I was driving, and all of a sudden, I hear a loud pop above my head. I slow down to investigate and notice the sound of the wind coming from above me. I slide back my sunroof door and the entire glass is shattered. This could’ve been a very dangerous situation as I was driving on the highway and the loud sudden pop without warning could’ve affected me to lose control of my vehicle. I’ve read up on this and have seen that this issue has happened to a number of vehicles and some manufacturers have had a large list of complaints.

Type: Vehicle, Vehicle: 2016 MAZDA MAZDA6, Manufacturer: Mazda Motor Corp.
Incident: Feb 2022
Jul 2020

THE TOUCHSCREEN DISPLAY HAS SO MANY CRACKS THAT KEEP APPEARING.

Type: Vehicle, Vehicle: 2016 MAZDA MAZDA6, Manufacturer: Mazda Motor Corp.
Incident: Aug 2018
Aug 2018 Crash

CAR ACCELERATED UNASSISTED AND THE BRAKES DID NOT STOP IT . MOUNTED A CONCRETE DIVIDER AND SLAMMED INTO ANOTHER CAR. VEHICLE WAS GOING ABOUT 5MPH PULLING OUT OF PARKING SPACE AND TURNING ONTO EXIT DRIVEWAY.

Type: Vehicle, Vehicle: 2016 MAZDA MAZDA6, Manufacturer: Mazda Motor Corp.
Incident: Mar 2018
Mar 2017

2016 MAZDA 6 HAD A SUNROOF THAT EXPLODED ON JAN 11, 2017 WHILE DRIVING. IT SOUNDED LIKE A GUNSHOT AND I ALMOST WRECKED. IT EXPLODED UPWARD AND OUT OF THE VEHICLE ALTHOUGH WE HAD A LOT OF GLASS THAT RAINED BACK IN ON US AND THE INSIDE OF HER CAR. THE VEHICLE WAS ONLY 8 MONTHS OLD. MAZDA REPLACED THE SUNROOF OUT OF "GOOD WILL" (AS THEY PUT IT) HER VEHICLE IS NOT THE FIRST VEHICLE TO DO THIS - GOOGLE IT! THEY ARE REFUSING TO REPAIR THE LEATHER SEATS THAT THE GLASS GOT EMBEDDED IN AND RIPPED AND ARE REFUSING TO FIX THE PAINT WHERE THE GLASS FLEW OUT AND TOOK A CHUNK OF PAINT OFF THE ROOF AND THE TRUNK OF THE VEHICLE. WE HAVE BEEN TRYING TO WORK THROUGH THIS WITH THEM SINCE JANUARY. I HAVE BEEN ON THE PHONE WITH CORPORATE MAZDA WHO IN TURN HAVE BEEN TRYING TO GET PASSPORT MAZDA ON THE PHONE FOR 2 WEEKS TO GET THEIR SIDE OF THE STORY. THE HAVE NOT MADE A CONNECTION WITH CORPORATE IN OVER TWO WEEKS. ISN'T THAT LIKE IGNORING YOUR BOSS? BESIDES THE FACT THAT MAZDA WILL NOT STAND BEHIND THEIR PRODUCT AND QUALITY ONE OF MY DAUGHTER FIRST "ADULT PURCHASES" HAS NOT TURNED OUT TO BE A DISHEARTENING EXPERIENCE. THEY HAVE NOT HEARD THE LAST FROM US AS WE STAND UP FOR WHAT IS RIGHT! DO NOT PURCHASE A MAZDA AS THEIR CUSTOMER SERVICE IS LESS THEN SATISFACTORY AND WE PURCHASED NOT ONE BUT TWO MAZDA'S ON THE SAME DAY! --

Type: Vehicle, Vehicle: 2016 MAZDA MAZDA6, Manufacturer: Mazda Motor Corp.
Incident: Nov 2017
Aug 2015

THE SUNROOF IN MY CAR EXPLODED AND PARTIALLY SHATTERED WHILE PARKED IN MY WORK'S PARKING LOT. GLASS WAS ALL OVER THE EXTERIOR AND INTERIOR OF THE CAR. WHAT GLASS WAS LEFT HAD CRACKED COMPLETELY AND WAS UNSTABLE. I WAS ABLE TO GET THE CAR TO MY LOCAL MAZDA DEALER AND THEY ARE REPLACING IT UNDER WARRANTY.

Type: Vehicle, Vehicle: 2016 MAZDA MAZDA6, Manufacturer: Mazda Motor Corp.
Incident: Jul 2015

Trend Over Time

Complaints by year

Quick Summary

The 2016 Mazda Mazda6 has 6 UNKNOWN OR OTHER complaints on file. 1 crashes have been reported. Review the timeline above for detailed owner experiences.