5 complaints reported

2004 Mercedes-Benz C-Class Seat Belts

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
5
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Apr 2018

MY DAUGHTER IS 18. THIS WAS MY MERCEDES THAT I HANDED DOWN TO HER THAT I THOUGHT WOULD BE SAFE. HOWEVER, THE DRIVER AND PASSENGER SIDE SEAT BELT BUCKLES ARE NOT LOCKING THE SEAT BELTS PROPERLY. THIS IS PART OF A RECALL DONE BY MERCEDES. HOWEVER, WHEN I CALLED THE MERCEDES DEALERSHIP AND ASKED THEM IF MY CAR WAS RECALLED, THEY SAID THAT MY VIN NUMBER WASN'T ONE OF THE CARS. I DON'T UNDERSTAND IF MY CAR IS DOING SAME THING THAT THE RECALL SAYS. THERE WILL BE A HECK OF A LAWSUIT IF MY DAUGHTER WAS TO GET IN A WRECK AND HER SEAT BELT MALFUNCTIONED. THIS IS WHAT THE RECALL SAYS AND MY DAUGHTER'S VEHICLE IS DOING THE SAME THING. ......SOME SEAT BELT BUCKLES MAY HAVE A BURR ON A METAL COMPONENT OF THE LOCKING MECHANISM. THIS COULD PREVENT THE SEAT BELT FROM LOCKING UNDER CERTAIN CONDITIONS. IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF INJURY. DEALERS WILL REPLACE THE AFFECTED SEAT BELTS. THIS RECALL IS EXPECTED TO BEGIN ON DECEMBER 22, 2003. THE MERCEDES-BENZ RECALL NUMBER IS 2003 120006. YOU WOULD THINK MERCEDES WOULD TAKE CAUTION AND FIX THIS IF THE OWNER IS TELLING THEM THE SEAT BELT IS DOING THE SAME THING ON THE CAR THAT THE RECALL SAYS. I WOULD LIKE FOR MERCEDES TO TAKE FULL RESPONSIBLE AND FIX MY VEHICLE AT NO CHARGE. IF NOT AND SOMETHING HAPPENS TO MY DAUGHTER, I WILL FILE A LAWSUIT. PERIOD. THANKS

Type: Vehicle, Vehicle: 2004 MERCEDES BENZ C230, Manufacturer: Mercedes-Benz USA, LLC
Incident: Apr 2018
Apr 2016

VEHICLE HAS 136,000 MILES AND HAS BEEN WELL MAINTAINED BY ALL OWNERS. DRIVERS BUCKLE OR LATCH NO LONGER OPERATING. PRIOR TO THIS IT WAS BECOMING HARD TO RELEASE BUCKLE AFTER USE. NOW STUCK IN CLOSED POSITION. IT INDICATES THAT THE BELT IS BUCKLED BUT IT WILL NOT CATCH. VERIFIED NOTHING IS STUCK IN MECHANISM.

Type: Vehicle, Vehicle: 2004 MERCEDES BENZ C230, Manufacturer: Mercedes-Benz USA, LLC
Incident: Apr 2016
Jan 2015

TL* THE CONTACT OWNS A 2004 MERCEDES BENZ C240. AFTER THE VEHICLE WAS STARTED, THE SRS WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE REAR PASSENGER SIDE NITROGEN POWER SEAT BELT WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 62,000. THE VIN WAS UNAVAILABLE.

Type: Vehicle, Vehicle: 2004 MERCEDES BENZ C240, Manufacturer: Mercedes-Benz USA, LLC
Incident: Apr 2015
Aug 2012

TL* THE CONTACT OWNS A 2004 MERCEDES BENZ CLASS. THE CONTACT STATED THAT AS SHE ATTEMPTED TO REACH FOR SOMETHING IN THE VEHICLE, THE FRONT DRIVER'S SIDE SEAT BELT SNAPPED AT THE BUCKLE ASSEMBLY. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR INSPECTION BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 39,402.

Type: Vehicle, Vehicle: 2004 MERCEDES BENZ C230, Manufacturer: Mercedes-Benz USA, LLC
Incident: Aug 2012
Apr 2008

TL*THE CONTACT OWNS A 2004 MERCEDES BENZ C230. THE VEHICLE WAS TAKEN TO THE DEALER FOR SERVICE WHEN THE CONTACT WAS INFORMED THAT THE SEAT BELT COMPUTER CHIP WAS NOT FUNCTIONING. THE FAILURE HAS NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 61,000. UPDATED 5/5/08 *CN UPDATED 05/05/08. *JB

Type: Vehicle, Vehicle: 2004 MERCEDES BENZ C230, Manufacturer: Mercedes-Benz USA, LLC
Incident: Oct 2008

Trend Over Time

Complaints by year

Quick Summary

The 2004 Mercedes-Benz C-Class has 5 Seat Belts complaints on file. Review the timeline above for detailed owner experiences.