2007 Mercedes-Benz C-Class Visibility

The contact owns a 2007 Mercedes-Benz C280. The contact stated while driving approximately 70 MPH, there was a loud sound coming from the vehicle. The contact pulled over safely and noticed that the sunroof had shattered. The vehicle was taken to a local dealer but was not repaired. The manufacturer was notified of the failure; however, no assistance was provided. The approximate failure mileage was 85,500.

2007 MERCEDES BENZ C230. THE CONSUMER STATED THE VEHICLE SHOULD HAVE BEEN INCLUDED IN THE SUNROOF RECALL. WHILE DRIVING THE VEHICLE AT 60MPH, THE SUNROOF SHATTERED. THE CONSUMER WAS INFORMED THAT DUE TO THE SUNROOF EXPLODING, THE RECALL DID NOT APPLY. THE CONSUMER REFERENCED RECALL 19V-918. THE CONSUMER STATED AT THE TIME OF THE EXPLOSION, THE GLASS PANEL WAS PARTIALLY OPEN. IT BEGAN TO RATTLE, SHAKE VIOLENTLY, AND EXPLODE. THE VEHICLE WASIN MOTION WHEN THE FAILURE OCCURED.

The contact owns a 2007 Mercedes-Benz C 280. The contact received notification of NHTSA Campaign Number: 19V918000 (VISIBILITY) however, the part to do the recall repair was not yet available. The contact took the vehicle to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

TL* THE CONTACT OWNS A 2007 MERCEDES-BENZ C230. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V918000 (VISIBILITY) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED THE MERCEDES-BENZ OF BLOOMFIELD HILLS (36600 WOODWARD AVE, BLOOMFIELD HILLS, MI 48304, (248) 644-8400) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WINDSHIELD WIPER RESERVOIR AND CONNECTIONS ARE PRONE TO LEAKS DUE DESIGN DEFECT OBSTRUCTING DRIVERS VIEW OF THE ROAD/ABILITY TO DRIVE VEHICLE SAFELY BECAUSE OF INABILITY TO CLEAN DIRTY WINDSHIELD. NUMEROUS ACCOUNTS OF THIS PROBLEM ON THE FOLLOWING WEB SITES: HTTP://MBWORLD.ORG/FORUMS/C-CLASS-W203/368995-DISAPPEARING-WINDSHIELD-WASHER-FLUID-WHOS-DRIKING.HTML HTTP://WWW.BENZWORLD.ORG/FORUMS/W203-C-CLASS/1599909-C230-WINDSHIELD-FLUID-TANK-LEAK.HTML. *TR

COMBINATION PROBLEM THE WIPERS ARE NOT COMMONLY AVAILABLE OUTSIDE OF THE DEALER. THEY HAVE A FITTER THAT IS NOT COMPATIBLE WITH THE USUAL SUPPLY OF REPLACEMENTS. THERE ARE NO DEALERS IN THE COLUMBIA GORGE. A DAUGHTER HAD ONE OF HER WIPERS ICE UP AND FALL OFF WHILE TRAVERSING THE COLUMBIA GORGE ONE SNOWY EVE. SHE REPLACED IT AT A ROADSIDE SERVICE STATION. THIS WOULD NOT BE POSSIBLE IF IT HAD HAPPENED WITH THIS MERCEDES. HAVING A BAD WIPER BLADE IS A REAL SAFETY ISSUE WITH ME.