2010 Mercedes-Benz C-Class Steering

I INSERTED THE KEY AND TRIED TO START THE ENGINE, BUT NOTHING HAPPENED. ALL LIGHTS OFF, NO WINDOW POWER. I TOOK THE CAR TO THE DEALERSHIP AND THERE SEEMS TO BE A PROBLEM WITH THE IGNITION SWITCH. A CAR WITH ONLY 60,000 MILES WITH A BAD IGNITION SWITCH?!!! THESE PROBLEM SEEMS TO BE VERY COMMON IN THE 2008-2012 MERCEDES BENZ.

THE STEERING COLUMN MODULE IS DEFECTIVE AND THERE NEEDS TO BE A RECALL. IT CAUSES THE CAR NOT TO START AS IF THE BATTERY IS DEAD BUT ITS ACTUALLY SOMETHING MUCH MORE SERIOUS AND EXPENSIVE.

TL* THE CONTACT OWNS A 2010 MERCEDES BENZ C300. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE CONTACT DISPENSED POWER STEERING FLUID INTO THE RESERVOIR, HOWEVER, MOMENTS LATER, THE FLUID LEAKED ONTO THE GROUND. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

I HAVE 2010 MERCEDES BENZ C300, MY STEERING LOCK FAILED RECENTLY. THIS IS A VERY COMMON FAILURE AMONG C300 MODELS (2008 TO 2013). QUITE A FEW CARS ARE VULNERABLE TO THIS FAILURE AROUND 5 YEAR MARK. MANUFACTURER SHOULD ISSUE A RECALL ON THESE PARTS, AS THEY HAVE A VERY BAD RELIABILITY.

TL* THE CONTACT OWNS A 2010 MERCEDES BENZ C300. THE CONTACT STATED THAT THE VEHICLE FAILED TO START UPON TURNING THE KEY IN THE IGNITION. ALSO, THE GEARS WOULD NOT CHANGE FROM PARK INTO ANOTHER GEAR FROM THE GEAR BOX. THE CONTACT STATED THAT THERE WAS A FAILURE WITH THE ELECTRIC FUNCTIONS OF THE VEHICLE WHEN THE FAILURE RECURRED. THE VEHICLE WAS PLACED IN NEUTRAL AND TOWED TO AN AUTHORIZED DEALER WHO DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.

TL* THE CONTACT OWNS A 2010 MERCEDES BENZ C300. THE CONTACT HEARD A NOISE EMITTING FROM THE STEERING WHEEL. AFTER THE VEHICLE WAS BACKED OUT OF THE DRIVEWAY, A LEAK WAS PRESENT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE TECHNICIAN DIAGNOSED THAT THE POWER STEERING PUMP FRACTURED, WHICH CAUSED A LEAK AND DAMAGED THE BELT. THE DEALER REPLACED THE POWER STEERING PUMP AND THE BELT. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V598000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.

TL* THE CONTACT OWNS A 2010 MERCEDES BENZ C300. WHILE REVERSING AT A LOW SPEED, THE CONTACT HEARD A LOUD GRINDING NOISE COMING FROM THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY SERVICED UNDER NHTSA CAMPAIGN NUMBER: 10V459000 (STEERING) BUT THE RECALL REMEDY FAILED TO PREVENT THE FAILURE FROM OCCURRING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 21,500. UPDATED 3/12/15*CN UPDATED 9/15/2017*CN

DEAR SIR OR MADAM: ON NOVEMBER 26, 2014 I DROVE TO THE HOSPITAL FOR WHICH I WORK. WITHIN 1 MILE OF MY DESTINATION, WHILE TRAVELING AT THE SPEED OF 45 MILES PER HOUR I HEARD A LOUD HIGH PITCHED SOUND THAT CAME FROM MY STEERING WHEEL AND IT BECAME SOMEWHAT DIFFICULT TO STEER. NO VEHICLE STATUS MESSAGE EVER SHOWED ON THE MALFUNCTION DISPLAY. I PARKED THE CAR AND CALLED THE MERCEDES BENZ AUTHORIZED DEALER. THE SOONEST AVAILABLE APPT WHEN THEY COULD LOOK AT MY CAR WAS ON DECEMBER 1, WHICH WAS 5 DAYS AWAY. NO HELP WHATSOEVER!!!! I TOOK IT TO A TRUSTED FAMILY MECHANIC AND HE SAID THE POWER STEERING CHAMBER HAD BEEN LEAKING FOR SOME TIME, IT WAS NOW SMOKING AND NEEDED TO BE REPLACED. THERE WAS A RECALL OF 85,000 MERCEDES BENZ C CLASS AND E-CLASS MODELS BETWEEN JUNE 1, 2009 AND FEBRUARY 28, 2010. MY POWER STEERING CHAMBER WAS MANUFACTURED 02/03/10 (128BAR). KUNDEN-NO: A005 486 95 01. ZFLS-NR: 7695 955 135. I BELIEVE THAT MY VEHICLE SHOULD HAVE BEEN A PART OF THIS RECALL. FURTHERMORE, IF I HAD BEEN ON THE FREEWAY AT HIGHER SPEEDS THE POSSIBILITY OF SOMETHING MORE DANGEROUS COULD HAVE HAPPENED. I LOOK FORWARD TO YOUR PROMPT ATTENTION TO THIS MATTER, SINCERELY [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2010 MERCEDES BENZ C300. THE CONTACT STATED THAT THE VEHICLE WOULD PULL TOWARDS THE RIGHT WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE IT WAS REALIGNED. THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN BACK TO THE AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT ALL GERMAN VEHICLES PULL TOWARDS THE RIGHT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT BASED ON HIS OBSERVATIONS, THE VEHICLE WAS SITTING LOWER TO THE GROUND ON THE PASSENGER SIDE. THE CONTACT ALSO STATED THAT THE TIRES ON THE PASSENGER SIDE WERE WEARING FASTER THAN THE TIRES ON THE DRIVER'S SIDE. THE FAILURE MILEAGE WAS 25,600.