2013 Mercedes-Benz C-Class UNKNOWN OR OTHER

Rear subframe rusted out and failed. This caused vehicle to suddenly veer to left upon braking. Was fortunate to avoid hitting something. Dealer says common problem but Mercedes isn’t recalling/replacing defective subframes.

2013 C300 subframe rusted and cracking.

UNKNOWN: Transmission malfunction on the computer for the car. Seems like a sensor problem

The subframe of my car is completed rotted out. I've been reading MB forums and threads and this seems to be a universal issue. There needs to be a recall. My car started to giveway while driving down the highway. It took it to a mechanic and that's when the subframe rot was discovered. This is a major issue and needs to be made right with Merecedes!

Recall

The rear subframe has failed. I have felt some swaying and decreased control when driving the car at higher speeds especially when braking and taking curves. My safety has been put at risk as the wheel could go out and cause an accident. I brought the car to the mechanics at Goodyear as I thought it was the brakes. They informed me that the rear subframe was rusted from the inside out and was loose at the left rear toe arm. I am setting up an appointment to get this taken care of. As I am calling, mechanics are letting me know that the subframes are on backorder in the range of months. They say they are seeing this more often. I contacted the dealer and they said they can get a used one and replace it for $5200. I believe that if this is becoming more common where new ones are on backorder and this is obviously a safety issue then a recall should be issued. The car is only 9 years old and is garage-kept. I think that this idea of that type of rust at this point is absurd.

The door handle on the driver side stopped opening. I believe it became broken on the inside. Upon researching it I found that this is a recurring problem in many cars of my same make and model. Additionally I took the car to a mechanic to be fixed and apparently the dealerships are keeping the part in stock because this is a common issue. The car will not open from the inside without purchasing an entire new panel to repair it. This seems like a recall issue as a present safety concerns. This cost over $1200 to repair.

MERCEDES C300 SEDAN SUB FRAME HAS A HOLE AND IS BREAKING APART. IT WAS TAKEN IN FOR SERVICE WHEN THE PROBLEM WAS FOUND. I SEE MULTIPLE COMPLAINTS FOR THIS OCCURRING WITH OTHER OWNERS BUT THERE HASN'T BEEN A RECALL. HTTPS://WWW.CARPROBLEMZOO.COM/MERCEDESBENZ/C300/SUSPENSION-PROBLEMS.PHP

NOTHING HAS HAPPENED TO ME OR MY CAR, BUT I AM CONCERNED FOR OUR SAFETY. IS THIS COMPLAINT FORM ONLY FOR PEOPLE WHO HAVE ALREADY HAD AN ACCIDENT OR PASSED AWAY DUE TO THIS RECALL? THE RECALL IS OPEN AND PARTS AREN'T READY!? I AM TRYING TO SELL MY CAR DUE TO A FINANCIAL ISSUE/HARDSHIP. I NEED TO KNOW HOW YOU ARE GOING TO RESOLVE THIS PROBLEM?

DOOR PANEL: MY DRIVERS SIDE INTERIOR DOOR HANDLE WILL NOT OPEN THE DOOR. THE MECHANISM BEHIND THE DOOR HAS BROKEN. MY MECHANIC STATED THE ENTIRE DOOR PANEL REQUIRES REPLACEMENT. I SPOKE WITH MERCEDES AND THEY WILL NOT COVER THE COST AND THIS IS A TREMENDOUS SAFETY CONCERN. I SEE THROUGH MY SEARCHES THIS IS KNOWN PROBLEM WITH THIS VEHICLE AND I WOULD LIKE TO KNOW WHY MERCEDES BENZ CORPORATION IS NOT STANDING BEHIND THIS DESIGN FLAW. I BET IF PEOPLE WERE DYING OR DIED FROM THIS SAFETY FLAW IT WOULD BE HANDLED IMMEDIATELY WITH SETTLEMENTS OUTSIDE THE COURTS AND AWAY FROM THE PUBLIC EYE. WHERE IS THE ACCOUNTABILITY FOR THERE PRODUCT?

MANUFACTURER RECALL NUMBER2017100005 NHTSA RECALL NUMBER17V627 AND MANUFACTURER RECALL NUMBER2018030004 NHTSA RECALL NUMBER18V043 BOTH ARE LISTED AS "RECALL INCOMPLETE, REMEDY NOT YET AVAILABLE" AND BOTH AFFECT DRIVER AIRBAGS. I NEED REMEDY FOR THESE ISSUES TO BE SURE I WON'T BE INJURED BY MY AIRBAGS.

PROBLEM: I'M UNABLE TO OPEN MY DRIVER DOOR FROM THE INSIDE. I HAVE TO ROLL DOWN MY WINDOW TO OPEN MY DRIVER DOOR. HOW DID THIS HAPPEN? I OPENED MY CAR DOOR. WHEN I GOT BACK ON THE INSIDE DOOR HANDLE WAS LOOSE. CONTACT WITH DEALER: I WENT TO THE DEALER TO RECTIFY PROBLEM. THEY TOLD ME I HAD TO REPLACE MY INTERIOR DOOR PANEL - WHICH I HAVE NO ISSUE WITH. HOWEVER, THE SERVICE ADVISOR TOLD ME THAT LOCATION DID NOT HAVE THE PANEL I NEEDED AND MERCEDES WAS NO LONGER MAKING THE PART FOR THIS 2013 VEHICLE. HE TOLD ME THEIR WERE ONLY 3 INTERIOR PANELS IN CALIFORNIA. 1 IN SAN DIEGO AND 2 IN SACRAMENTO. I CALLED BOTH LOCATIONS. ALL WERE ON HOLD FOR OTHER CUSTOMERS. I BOUGHT THIS CAR IN 2013. BRAND NEW. I NOW HAVE 138,000 MILES ON IT - THAT I ALONE PUT ON THE VEHICLE. I DO NOT FEEL SAFE DRIVING A VEHICLE WHERE I CAN I OPEN THE DRIVER DOOR FROM THE INSIDE. IN ADDITION, TO BE INFORMED THAT MERCEDES IS NO LONGER MAKING A PART FOR A 2013 VEHICLE IS UNACCEPTABLE. WHEN PEOPLE GET IN ACCIDENTS, HOW IS THE PANEL REPLACED. I WENT ONLINE AND SAW SIMILAR COMPLAINTS ABOUT THIS ISSUE. I DON'T HAVE A PROBLEM PAYING FOR AN INTERIOR DOOR PANEL. I JUST WANT TO BE ABLE TO FEEL SAFE AND HAVE THE ABILITY TO OPEN MY DRIVER DOOR FROM THE INSIDEZ

CAR ACCELERATED AFTER TAKING A RIGHT TURN INTO PARKING SPACE AND THE BRAKES DID NOT RESPOND. CAR WENT OVER A BANK AND FINALLY STOPPED.

I HAD JUST ENTERED THE HIGHWAY AND LESS THAN A HALF A MILE FROM ENTERING THE HIGHWAY MY SUNROOF EXPLODED. THERE WERE NO CARS NEAR ME AND NO DEBRIS NEAR MY CAR. I CONTACTED MERCEDES BENZ AND THEY SEEM VERY UNCONCERNED. WHEN THIS OCCURRED GLASS WENT EVERYWHERE, ALL OVER ME AND BOTH THE FRONT AND BACK SETS. I WAS DRIVING AT A SPEED OF 60 MILES AND HOUR. AFTER GAINING CONTROL OF THE CAR I GOT OUT AND CALLED THE POLICE AND MY INSURANCE COMPANY. THIS WAS A TERRIFYING EXPERIENCE.

DRIVERS SIDE DOOR HANDLE BECAME DISENGAGED FROM CABLE. I COULD NOT OPEN THE DOOR FROM THE INSIDE OF THE CAR. THIS INCIDENT DID NOT IMMEDIATELY AFFECT MY SAFETY, BUT I AM REPORTING THIS ISSUE BECAUSE I FORESEE A PROBLEM WITH THE CONSTRUCTION OF THIS FLIMSY DOOR OPENING SYSTEM. MY CAR IS BARELY 4 YEARS OLD AND IF I WAS IN AN ACCIDENT AND COULD NOT OPEN MY DOOR IMMEDIATELY, IT COULD SPELL TROUBLE. ANY NUMBER OF SCENARIOS COULD AFFECT A DRIVER WHO CANNOT OPEN THE DOOR WITHOUT BREAKING A WINDOW OR ROLLING DOWN THE WINDOW TO OPEN THE DOOR WITH THE OUTSIDE HANDLE. I HAVE FOUND MANY BLOG POSTS OF PEOPLE WHO HAD THIS IDENTICAL PROBLEM WITH THEIR C250 SEDAN. .

WHEN THE CAR REACHES A CERTAIN SPEED THE DOORS LOCK AUTOMATICALLY BY DESIGN. WITH THE CHILD LOCKS FOR THE REAR DOORS TURNED OFF REAR PASSENGERS CANNOT OPEN THE REAR DOORS WITH THE DOOR HANDLE. THEY MUST FIRST BE UNLOCKED ELECTRONICALLY BY THE DRIVER OR BY PULLING THE LOCKING BUTTON UP AT THE DOOR. THE LATER REQUIRES AN EXTRA PROCEDURE TO GET OUT OF THE REAR SEAT IN AN EMERGENCY AND IS TOO DIFFICULT TO OPERATE BY A YOUNG OR OLDER PERSON. THIS ADVERSELY AFFECTS THE SAFETY OF REAR PASSENGERS. (THE 2017 MODEL C ALLOW THE REAR DOOR TO UNLOCK AFTER A SECOND PULLING OF THE DOOR HANDLE, A MORE OBVIOUS OR INTUITIVE AND LESS DIFFICULT WAY OF EGRESS. THIS IS NOT NOTICED PARTLY BECAUSE THE BACK SEATS ARE LESS FREQUENTLY OCCUPIED MY THE SINGLE OCCUPANT DRIVER. NOTICED FROM JAN 2013 TO PRESENT.

AS I WAS DRIVING ON THE FREEWAY, I HEARD AND EXPLOSION FOLLOWED BY A RAIN SOUND, MY SUNROOF HAD EXPLODED AND THE GLASS CAN BACK DOWN. NOTHING HIT THE SUN ROOF, THE GLASS WAS POINTING OUT, IT ACTUALLY EXPLODED. AFTER RESEARCH I FOUND THIS IS COMMON IN MERCEDES AND I HAD NO IDEA THAT SOMETHING LIKE THIS WAS EVEN POSSIBLE. I HAVE HAD THE CAR FOR ONLY 3 MONTHS.

I WAS DRIVING TO COLORADO FROM TEXAS GOING NORTH ON HIGHWAY 285 ABOUT 15 MILES OUT OF CLINES CORNERS WHEN MY MOON ROOF JUST EXPLODED. GLASS WENT EVERYWHERE AND I QUICKLY SWERVED OFF THE ROAD. THERE WERE NO CARS AROUND THAT WOULD HAVE BEEN CAPABLE OF THROWING UP DEBRIS OF ANY KIND. I HAVE SUBSEQUENTLY DONE RESEARCH TO FIND THAT IT IS ALMOST IMPOSSIBLE FOR ROCKS OR DEBRIS TO BREAK A MOON ROOF. THIS SEEMS TO BE A SEMI-COMMON PROBLEM HOWEVER I AM STRUGGLING AT THE MOMENT TO GET MERCEDES TO COVER THE REPAIRS.