1 complaints reported

2021 Mercedes-Benz C-Class POWER TRAIN,ENGINE

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
1
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Jun 2025

My C300 only had about 42,000 miles and was less than 5 years old. Just after the factory warranty expired, the engine was running rough and hot, and "check engine" light illuminated. My local garage quickly diagnosed the problem as a failed cylinder head, stated that it is common with Mercedes 4-cylinder engines from about 2017, and said Mercedes may cover it since it is a "known problem" and shouldn't happen with that mileage. I was charged $7,860 by my local Mercedes dealer, and despite multiple contacts with MercedezUSA, they refuse to acknowledge this is a problem or cover the cost, although in on-line the forums some people were arbitrarily reimbursed. There should be a recall to check for this obvious defect and should be covered. This defect can cause sudden engine failure and is a significant hazard to the driving public.

Type: Vehicle, Vehicle: 2021 MERCEDES-BENZ C 300, Manufacturer: Mercedes-Benz USA, LLC
Incident: Sep 2025

Trend Over Time

Complaints by year

Quick Summary

The 2021 Mercedes-Benz C-Class has 1 POWER TRAIN,ENGINE complaints on file. Review the timeline above for detailed owner experiences.