1 complaints reported

2023 Mercedes-Benz C-Class STRUCTURE,UNKNOWN OR OTHER

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
1
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

May 2025

While driving at 60mph my panoramic sunroof completely shattered. Nothing at all hit the sunroof to cause it to shatter. If my sunshade cover had not been on, the glass would have fallen on me while operating my vehicle. This is not only dangerous but unacceptable. It was also a distraction that could have caused an accident. Mercedes did not make me aware of the class action lawsuit they have with the panoramic sunroofs, and I feel that was neglectful on their part. Upon inspection from a service advisor at a Mercedes Benz dealership, they told me something must have hit it (nothing hit it) and want to charge me $4,000 to fix it.

Type: Vehicle, Vehicle: 2023 MERCEDES-BENZ C 300, Manufacturer: Mercedes-Benz USA, LLC
Incident: May 2025

Trend Over Time

Complaints by year

Quick Summary

The 2023 Mercedes-Benz C-Class has 1 STRUCTURE,UNKNOWN OR OTHER complaints on file. Review the timeline above for detailed owner experiences.