3 complaints reported

2002 Mercedes-Benz E-Class Visibility

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
3
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Mar 2020

TL* THE CONTACT OWNS A 2002 MERCEDES BENZ E320. THE CONTACT STATED THAT THE SUN ROOF WAS UNABLE TO BE OPENED AND THAT THE SUN ROOF GLASS HAD BECOME INDENTED. NEITHER THE DEALER NOR THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V918000 (VISIBILITY) FOR ANOTHER MERCEDES-BENZ VEHICLE WHICH SHE LINKED TO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 200,000. *BF*JB

Type: Vehicle, Vehicle: 2002 MERCEDES BENZ E320, Manufacturer: Mercedes-Benz USA, LLC
Incident: Jan 2020
Oct 2007

FAULTY COVER ON ILLUMINATED VANITY MIRROR: 1. THE DESIGN OF THE COVER FOR THE ILLUMINATED VANITY MIRROR ON THE MERCEDES BENZ 2002 E320 IS FAULTY LEADING TO THE COVER BREAKING OFF EASILY DURING NORMAL USE. THE DANGER CREATED BY THE BREAKING OFF OF THE COVER IS THAT WHEN THE SUN VISOR IS PULLED DOWN TO PROTECT AGAINST SUN GLARE, THE EXPOSED MIRROR CREATES A DANGEROUS DISTRACTION TO THE DRIVER. AFTER CONDUCTING LIMITED RESEARCH ON THE SUBJECT, IT APPEARS THAT THIS PROBLEM WITH THE ILLUMINATED VANITY MIRROR COVER BREAKING OFF IS WIDESPREAD AND AFFECTS ALL AUTOMOBILES THAT UTILIZE THIS SUN VISOR WITH THE ILLUMINATED VANITY MIRROR AND COVER DESIGN. MERCEDES BENZ HAS NOT ISSUED A RECALL ON THIS FAULTY PRODUCT AND REPLACEMENT OF THE BROKEN COVERS IS LEFT TO THE AUTOMOBILE OWNERS AND THEIR COST. *TR

Type: Vehicle, Vehicle: 2002 MERCEDES BENZ E CLASS, Manufacturer: Mercedes-Benz USA, LLC
Incident: May 2007
Dec 2005

RIGHT REAR WINDOW MOTOR REPLACED. WINDOW HAD BEEN LOWERED AND RAISED APPROX. FOUR TIMES SINCE CAR WAS PURCHASED NEW IN 2002. *JB

Type: Vehicle, Vehicle: 2002 MERCEDES BENZ E CLASS, Manufacturer: Mercedes-Benz USA, LLC
Incident: Dec 2005

Trend Over Time

Complaints by year

Quick Summary

The 2002 Mercedes-Benz E-Class has 3 Visibility complaints on file. Review the timeline above for detailed owner experiences.