2019 Mercedes-Benz E-Class UNKNOWN OR OTHER

Report of Unresolved Recall Issue Dear NHTSA Team, I am writing to report an issue concerning an open safety recall on my 2019 Mercedes-Benz E300. I have received official notification that there is an active recall on this vehicle. However, when I brought the car to the Mercedes-Benz dealership in Harlingen, Texas, the dealership refused to perform the recall repair and instead attempted to charge me for it. As this is a safety matter, I wanted to bring it to your attention so that you can take any necessary steps on your end. I appreciate your assistance in ensuring that all safety recalls are properly addressed. Thank you for your time and attention. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My tempered glass sunroof exploded while driving at 70 MPH on a clear, sunny, 86 degree afternoon sending the glass shards throughout the interior of the car. No warning or damage to the vehicle roof preceded the explosion. There was a very loud noise followed by the safety glass raining down on myself and my wife. It occurred while driving on the expressway and no other vehicles were involved. There are only glass fragments for inspection and I will take it to the dealer in the morning. I have pictures of the aftermath if requested.

Crankcase ventilation system error - triggered a P052E Code (PCV). This seems to be a common issue. This causes issues with the fuel mixture.

Crankcase Ventilation Valve malfunction requiring Replacement code P052E71

My husband and I were driving on the interstate in Indianapolis, Indiana yesterday, November22, 2021 and out of the clear blue our sunroof exploded on our 2019 Mercedes Benz E300W4. This was not due to being hit by something and we were not near an overpass. It exploded from the center outward. This experience scared me to death as I tried to maintain control of our vehicle in the multi lanes of traffic. Glass fell from the sunroof into our back seat which was another concern. Thankfully, we didn't have our grandchildren with us. We immediately headed to the Indianapolis Mercedes dealership where I got the car for service. They told us that it was not covered under warranty due to the damage being glass. They then told us to contact our insurance company for help. They were absolutely no help to us and seemed to brush us off as quick as they could. We are scheduled to have the sunroof repaired next week, however, now I'm a week without a car to drive, and the cost of the repair is estimated to be upward of $2,000. I have completed some due diligence on this, and found that there has been a class action lawsuit filed February, 2021 against Mercedes Benz over this same defective problem. Let me know if you have any other information or assistance for me regarding this issue. Thank you!

I fixed the issue

FOR THE PAST MONTH WE HAVE A LAT OF RAIN DURING THE RAIN INSIDE THE CAR ON DRIVER SIDE UP TO 3 INCH OF WATER AND STAY LIKE THAT FOR SEVERAL DAYS 3 WEEKS A GO WE WENT TO BEVERLY HILLS MBZ DEALERSHIP FOR OIL SERVICE AND WE SHOW THAT PROBLEM TO THE ADVISOR HI SAD ITS NOTHING WRONG AND IF WE WONT TO CLEAN THAT IT WILL COST US $150.00 I SAY NO ON THE 24 CRISTMAS EVE WAS RAIN AND THE CAR DIE SO I CALL THE DEALIRSHIP FOR THAT AND THEY SAND A TOW TRUCK WHEN THE TOW TRUCK CAME HI TOLD ME THAT FOR THE LAST WEEK HI TOW 3 CARS WITH SAME PROBLEM AND THE CAR CONSIDURE TO BE A TOTAL LOST BECAUSE ALL THE COMPUTERS GOT SHORTAGE