1 complaints reported

2024 Mercedes-Benz E-Class EXTERIOR LIGHTING,VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
1
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Aug 2024

The master central screen as well as the passenger screen that contains all features for radio, navigation, control of reading road signs, climate control and the like go BLACK randomly during the four weeks I have owned the 2024 E Class Mercedes. It will reboot after 2-5 minutes with no lost data. Dealer in Cherry Hill, NJ did major software update not completed at time of purchase. But incident happened after two weeks. Others with this make, year and model have same situations with dealerships not knowing anything. Supposedly, Mercedes knows but a solution may be three months or more. This is a safety issue as if happens at night, you lose all connections even to the cell phone and no speed sign indicator on. You cannot see anything but the driver screen with just the speed you are doing. Cruise control disengages which is using all security systems and navigation map.

Type: Vehicle, Vehicle: 2024 MERCEDES-BENZ E 350, Manufacturer: Mercedes-Benz USA, LLC
Incident: Jul 2024

Trend Over Time

Complaints by year

Quick Summary

The 2024 Mercedes-Benz E-Class has 1 EXTERIOR LIGHTING,VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE complaints on file. Review the timeline above for detailed owner experiences.