28 complaints reported

2002 Mercedes-Benz S-Class Suspension

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
28
Crashes
0
Fires
1
Injuries
0

Complaint Timeline

Chronological view of owner reports

Apr 2006

THE AIRMATIC SYSTEM FAILS AND THE BODY OF VEHICLE CAME DOWN TO TOUCH ALL 4 WHEELS WHILE DRIVING HIGH SPEED ON AN INTERSTATE I-66 HIGHWAY. -THE DASHBOARD INDICATION SHOWED "AIRMATIC-------STOP, CAR TOO LOW" MAKING SCRAPING NOISE IN THE FRONT WHEEL WELLS BOTH SIDES. *NM

Type: Vehicle, Vehicle: 2002 MERCEDES BENZ S CLASS, Manufacturer: Mercedes-Benz USA, LLC
Incident: Apr 2006
Mar 2006

DT*: THE CONTACT STATED, INTERMITTENTLY, WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STOPS AND THEN COLLAPSES TO THE GROUND. THE VEHICLE WAS TOWED TO THE DEALERSHIP EACH TIME. THE STRUT ASSEMBLY WAS REPLACED, THE AXLE CALIBRATED, AND THE WHEELS ALIGNED. THESE EFFORTS HAVE NOT REPAIRED THE VEHICLE. WHILE THE VEHICLE WAS IN PARK, THERE WAS A LOUD BANG, THEN SMOKE COMING FROM THE ENGINE COMPARTMENT. THE DEALERSHIP DETERMINED THE SUSPENSION EXPLODED, BUT ARE NOT AWARE HOW TO REPAIR THE VEHICLE.

Type: Vehicle, Vehicle: 2002 MERCEDES BENZ S CLASS, Manufacturer: Mercedes-Benz USA, LLC
Incident: Mar 2006
Feb 2006

AFTER DRIVING AND PLACING GEAR OF 2002 MERCEDES BENZ S430 IN PARK, MY CAR COLLAPSED SO LOW THAT CAR COULD NOT BE DRIVEN, LEAVING ALL OCCUPANTS STRANDED. AIRMATIC COMPRESSOR SYSTEM, WHICH IS CAR'S SUSPENSION SYSTEM TOTALLY FAILED. CAR TOWED ON FLAT BED TO DEALERSHIP. SEVERAL PARTS REPLACED, INCLUDING AIRMATIC COMPESSOR, SENSOR, FUSE, PUMP, AND MORE. CAR REPAIR COST ME $1000. *NM

Type: Vehicle, Vehicle: 2002 MERCEDES BENZ S CLASS, Manufacturer: Mercedes-Benz USA, LLC
Incident: Dec 2005

Trend Over Time

Complaints by year

Quick Summary

The 2002 Mercedes-Benz S-Class has 28 Suspension complaints on file. Review the timeline above for detailed owner experiences.