2003 Mercedes-Benz S-Class Structure

The contact owns a 2003 Mercedes-Benz S430. The contact stated he opened the hatch however, the hatch quickly closed independently. The contact stated he was able to hold the hatch before it closed totally. The contact stated that the passenger’s side spring was detached from the hatch. The contact stated he attempted but was unable to repair the passenger’s side spring. The contact called and made the local dealer aware of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 93,268.

THE TRUNK LID ON MY NEW 2003 MERCEDES BENZ S-430 OPENS AT A HIGH RATE OF SPEED AND KNOCKED A PACKAGE FROM MY WIFE'S HANDS MISSING HER FACE BY A SECOND.*AK

I WAS RECENTLY LOOKING AT THE PURCHASE OF A 2003 MERCEDES-BENZ S CLASS SEDAN AND WAS REVIEWING THE FEATURES TO ORDER. ONE OF THE OPTIONS WAS A "TRUNK CLOSER". THE DEALER HAD A UNIT IN STOCK WHICH HAD THIS OPTION AND I HAD ITS OPERATION DEMONSTRATED. MUCH TO MY SURPISE, IT DID NOT HAVE AN AUTOMATIC REVERSE NOR SHUTOFF FOR OBSTRUCTIONS. THE SALESMAN WAS UNABLE TO ADDRESS MY CONCERNS OVER THIS DANGEROUS AND FLAWED DESIGN. AS A PHYSICIAN AND FATHER OF A FOUR YEAR OLD CHILD, I FEEL AN OBLIGATION TO DRAFT THIS COMPLAINT IN AN ATTEMPT TO PREVENT A SERIOUS INJURY OR DEATH. I WILL ALSO FORWARD THIS TO MERCEDES-BENZ AS WELL. THANK YOU.