2 complaints reported

2017 Mercedes-Benz S-Class UNKNOWN OR OTHER

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
2
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Jun 2020

IN 2018 I HAD A CRACKED WINDSHIELD, THEY TOLD ME A SMALL ROCK HIT MY WINDSHIELD, HAD IT REPAIRED AT THE M BENZ DEALERSHIP, THEN IN 2019, AUGUST I HAD THE SAME THING HAPPEN TO MY WINDSHIELD, THEY SAID THE SAME THING, HAD THEM REPAIR IT AGAIN, SEPTEMBER 2019 & OCTOBER 2019,HAD A CRACKED WINDSHIELD WITH AN EXPLOSIVE SOUND, HAD IT REPAIRED, THAT'S 3 IN A ROW AT THE SAME DEALERSHIP, THEY BRUSHED ME OFF AFTER I COMPLAINED TO THEM, SAYING IT WAS " PURE BAD LUCK" 3 IN A ROW IN AUG,SEPT, & OCT 2019.THE VEHICLE WAS IN MOTION ON SURFACE ROADS & A HIGHWAY TOO AT THE TIME OF OCCURRENCE, IT WAS A SMALL SOUND FOLLOWED BY A EXPLOSIVE SOUND & CRACKS ABOUT 10" LONG APPEARED ON MY WINDSHIELD, THE DEALERSHIP WAS TOTALLY UNHELPFUL, SPENT $10,000/ REPAIRING IT, & WHEN ASKED "DID ANYBODY HAVE A SIMILAR EXPERIENCE , 3 MONTHS IN A ROW" THEY SAID NO.1 COMPLAINED TO THE SERVICE MANAGER, SAYING THE GLASS WAS DEFECTIVE, BUT TO NO AVAIL, SO I TALKED TO THE M BENZ DISTRIBUTOR IN GEORGIA , BUT HE WAS EVASIVE TOO. I THEN WROTE TO THE CEO IN STUTTGART , BUT THEY SAID THEY WERE TOO BUSY WITH OTHER THINGS, I EXPLAINED TO THEM THAT THIS WAS A SAFETY & HEALTH HAZARD, THEY WERE NONCHALANT ABOUT IT.*DT CONSUMER STATED WINDSHIELD WOULD EXPLODE WITH SLIGHTEST CRACK. *JB*DT *JB *DT*JB

Type: Vehicle, Vehicle: 2017 MERCEDES-BENZ S550, Manufacturer: Mercedes-Benz USA, LLC
Incident: Aug 2019
Mar 2017

THE CAR SUDDENLY STOPPED WHILE DRIVING ON THE ROAD AND THEN WOULD NOT ENGAGE GEAR. THE MONITOR DISPLAY SAID 'MALFUNCTION'. THE CAR HAD TO BE TOWED TO MB DEALERSHIP. THE CAR WAS LEASED ON 5/28/2017 AND HAD LESS THAN 150 MILES.

Type: Vehicle, Vehicle: 2017 MERCEDES-MAYBACH S550, Manufacturer: Mercedes-Benz USA, LLC
Incident: Mar 2017

Trend Over Time

Complaints by year

Quick Summary

The 2017 Mercedes-Benz S-Class has 2 UNKNOWN OR OTHER complaints on file. Review the timeline above for detailed owner experiences.