3 complaints reported

2018 Mercedes-Benz S-Class UNKNOWN OR OTHER

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
3
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Nov 2024

1. The leather cover for the dashboard has peeled up on the passenger side. The vehicle is parked inside a covered garage while it is not being driven since it was purchased in 2021. 2. I am worried about the safety airbag restraints in the dashboard might not be working. 3. The vehicle was taken to the Mercedes Benz dealership and they assessed that the ENTIRE dashboard had to be replaced. 4. It has only been inspected by the dealership. 5. There were not any warning signs from the vehicle intelligence and monitoring systems. The problem first appeared at the beginning of November 2024.

Type: Vehicle, Vehicle: 2018 MERCEDES-MAYBACH S 560, Manufacturer: Mercedes-Benz USA, LLC
Incident: Jan 2024
Jul 2024

I was driving on highway on 7/26 Friday in exit lane when my panoramic sunroof exploded and shattered on me while driving. It sounded like a shogun. Some of the glass came in on me and other part flew out vehicle causing paint damage. I inspected car there was no impact from anything (ie rock, branch etc). It was a clear sunny dry day no vehicles in front that would have kicked up an object no impact whatsoever. I made to my house 3 miles away and there is no impact after inspection i have insurance adjuster coming Monday 7/29. I checked internet and have heard of others stating same experience. I looked at NHTSA site and my car doesn’t look like it was part of a national recall notice. Very frightening situation a more inexperienced driver may have not handled the situation.

Type: Vehicle, Vehicle: 2018 MERCEDES-BENZ S 450, Manufacturer: Mercedes-Benz USA, LLC
Incident: Jul 2024
Nov 2021

Recall # 21V058 The above Safety recall has not been cleared via dealer. (Two visits). I mentioned to dealer and they claim that it gets resolved "over the air". If so, then why hasn't it been resolved.

Type: Vehicle, Vehicle: 2018 MERCEDES-BENZ S560, Manufacturer: Mercedes-Benz USA, LLC
Incident: Oct 2021

Trend Over Time

Complaints by year

Quick Summary

The 2018 Mercedes-Benz S-Class has 3 UNKNOWN OR OTHER complaints on file. Review the timeline above for detailed owner experiences.