1 complaints reported

2023 Mercedes-Benz S-Class Structure

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
1
Crashes
1
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

May 2025 Crash

The car was designed too low. When parked at a supermarket, Publix in surfside Miami Beach, when ready to leave the parking bumper pulled at the front bumper and disconnected it partially. A north miami Mercedes Benz service department said this is not unusual as this car is very low. A claim was filed with progressive auto insurance [XXX] and an escalation case opened with Mercedes Benz customer service case number [XXX] asking that at least they cover the $1,000 insurance deductible. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Type: Vehicle, Vehicle: 2023 MERCEDES-BENZ S 580 4MATIC, Manufacturer: Mercedes-Benz USA, LLC
Incident: May 2025

Trend Over Time

Complaints by year

Quick Summary

The 2023 Mercedes-Benz S-Class has 1 Structure complaints on file. 1 crashes have been reported. Review the timeline above for detailed owner experiences.