1 complaints reported

2019 Mitsubishi Eclipse Cross STEERING,WHEELS,UNKNOWN OR OTHER

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
1
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Jul 2019

THE 1ST DAY I PURCHASED MY CAR, IT WAS PULLING TO ONE SIDE AND SWAYING FROM LEFT TO RIGHT. BECAUSE I PURCHASED MY CAR LATE ONE SATURDAY EVENING, AND THE DEALERSHIP CLOSED UNTIL THE FOLLOWING MONDAY, I COULDN'T MAKE A REPORT UNTIL THAT MONDAY MORNING. THE 'HEAD' MECHANIC AT THE DEALERSHIP TOOK MY CAR FOR A DRIVE WITH ME RIDING WITH HIM, AND STATED, 'THE PULLING AND SWAYING YOU FEEL IS NORMAL. THE WAY THESE CARS ARE MADE WERE COMPUTERIZED THIS WAY.'. BECAUSE I'M NOT FAMILIAR WITH CARS, I TOOK THE MECHANIC AT HIS WORD UNTIL ABOUT 1.5 MONTHS LATER I LOST CONTROL OF MY CAR SLIDING PARTIALLY OFF THE ROAD. I FILED A COMPLAINT WITH MITSUBISHI @ 1-888-648-7820, FILE [XXX]. I HAVE NOT RECEIVED A RESOLUTION TO THIS PROBLEM, AND I HAVE BEEN GETTING THE RUN AROUND EVER SINCE. IT'S BEEN ALMOST 4 MONTHS NOW. I SPOKE WITH MARIUS AT MITSUBISHI MANUFACTURING, AND THEN I WAS REFERRED TO LARRY JOHNSON AT DON HERRING MITSUBISHI IN IRVING TEXAS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

Type: Vehicle, Vehicle: 2019 MITSUBISHI ECLIPSE CROSS, Manufacturer: Mitsubishi Motors North America, Inc.
Incident: Oct 2019

Trend Over Time

Complaints by year

Quick Summary

The 2019 Mitsubishi Eclipse Cross has 1 STEERING,WHEELS,UNKNOWN OR OTHER complaints on file. Review the timeline above for detailed owner experiences.