2016 Mitsubishi Outlander Exterior Lighting

The contact owns a 2016 Mitsubishi Outlander Sport. The contact stated that the passenger side headlight was inoperable and upon inspection it was discovered that the inside headlight assembly casing had melted and was damaged and the light bulb could not be replaced. Repairing the failure required replacing the entire headlight assembly. The contact indicated that approximately three weeks later the same failure occurred on the driver side headlight. The cause of the failure was not determined. the local dealer was notified of the failure. The manufacturer was not notified. The vin was not available. The failure mileage was 80,000.

THIS IS NOW MY SECOND COMPLAINT TO YOU. AGAIN ON THE HEADLIGHTS THIS TIME THEY WENT OUT AT THE SAME TIME WHILE DRIVING ON A TWO LANE HIGHWAY SHORTLY AFTER MIDNIGHT.THANK GOD I HAD HIGH BEANS EVEN THOUGH I'M SURE THE PEOPLE I PASSED DIDN'T APPRECIATE IT. SINCE OWNING THIS SUV I HAVE HAD THE BULBS REPLACED 5 TIMES ON THE RIGHT SIDE AND 7 TIMES ON THE LEFT.WAS TOLD BY AUTOZONE THAT THEY BELIEVE THE SEAL AROUND THE LIGHT IS CAUSING THE MOISTURE TO ENTER AND CARRODE .NOT SURE IF THIS IS THE REAL PROBLEM!. THE PRICE OF THESE REPLACEMENT BULBS ARE NOT CHEAP.I HAVE NEVER HAD AN ISSUE LIKE THIS ON ANY OF MY VEHICLES DURING MY LIFETIME.... I SEE I AM NOT THE ONLY ONE TO COMPLAIN ABOUT THIS ISSUE, I FOUND MANY COMPLAINTS BY SEARCHING THE NET..I FEEL THIS IS A HUGE SAFETY ISSUE AND IT NEEDS TO BE CORRECTED BY MITSUBISHI.

MY HEADLIGHTS KEEP GOING OUT. I HAVE HAD TO REPLACE THEM ABOUT 5 TIMES IN 3 YEARS. I EVEN HAD THEM PROFESSIONALLY PUT IN AT THE SHOP, AND NOW LESS THAN A YEAR LATER, I CAN'T EVEN DRIVE MY SON TO SCHOOL BECAUSE THEY ARE BOTH OUT AGAIN.

HEADLIGHTS KEEP BURNING OUT.. NOW HAVING TO REPLACE FOR THE THIRD TIME.

SINCE WE'VE OWNED THIS VEHICLE, WE HAVE HAD NOTHING BUT ISSUES WITH THE LIGHTS. AT NIGHT, YOU CAN HARDLY SEE. WHEN I ADDRESSED WITH SERVICE, I WAS TOLD THAT THIS WAS A KNOWN ISSUE AND TO RESOLVE, I WOULD NEED TO BUY THE NEWER MODEL. THE HEADLIGHTS HAVE BEEN REPLACED BY MY HUSBAND ABOUT A DOZEN TIMES! THIS MORNING WHEN I LEFT FOR WORK, THEY ARE OUT YET AGAIN. THIS IS NOW A SAFETY ISSUE! ABOUT TWO MONTHS AGO, I WAS COMING HOME ON ROUTE 95 IN 8 LANES OF TRAFFIC WITHOUT HEADLIGHTS BECAUSE THEY WENT OUT AGAIN. AT THIS POINT, WE'RE DONE! AS WE SPEAK I'M WORKING WITH A LOCAL DEALERSHIP TO GET OUT OF THIS DEATH TRAP AND I FELT IT WAS IMPORTANT TO ESCALATE THIS ISSUE TO ENSURE OTHERS ARE NOT IMPACTED.

I WAS DRIVING TONIGHT AND MY LIGHTS WENT OUT, ( FOR THE 3RD TIME) I HAVE REPLACED THESE LIGHTS TWICE ALREADY THE LAST TIME BEING A FEW MONTHS AGO...NOW THEY BOTH GO OUT WHILE DRIVING! I HAVE OWNED SEVERAL MITSUBISHI CARS AND THIS IS THE FIRST ONE I HAVE HAD SO MANY ISSUES WITH THE LIGHTS! THIS IS A HUGE SAFETY ISSUE! SOMETHING NEEDS TO BE DONE ABOUT THIS BEFORE SOMEONE GETS HURT...OR WORSE KILLED!

LOW BEAM HEADLIGHT BULBS HAVE BURNED OUT FOR THE 2ND TIME SINCE I HAVE BOUGHT THIS CAR IN 1 YEARS TIME. LAST TIME WAS SEPTEMBER 2018 AND NOW AGAIN DECEMBER 2018. THERE IS NO WATER OR CONDENSATION INSIDE OF THE ASSEMBLY. JUST REPLACING BOTH BULBS AND THEY WILL WORK AGAIN, BUT FOR HOW LONG?

I PURCHASED MY CAR IN SEPTEMBER 2015 BRAND NEW. I HAVE HAD TO REPLACE MY HEADLIGHTS 3 TIMES NOW. TO ME THAT ISN'T NORMAL.

WITH JUST 2,000 MILES ON THE SUV, THE DRIVER'S SIDE LOW BEAM HEADLIGHT BURNED OUT. REPLACED IT. AT 20,000 MILES, BOTH LOW BEAMS BURNED OUT AT THE SAME TIME. REPLACED THEM. AT 30,000, BOTH LOW BEAMS BURNED OUT AGAIN, AT THE SAME TIME. REPLACED AND CONTACTED DEALER WITH, SO FAR, NO RESPONSE. I'VE OWNED ALMOST 10 VEHICLES OVER THE YEARS - INCLUDING HIDS AND HALOGENS - AND HAVE NEVER HAD HEADLIGHTS BURN OUT THIS QUICKLY OR AT EXACTLY THE SAME TIME.