79 complaints reported

2013 Nissan Altima Structure

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
79
Crashes
2
Fires
0
Injuries
1

Complaint Timeline

Chronological view of owner reports

Apr 2019

HAVE A 2013 NISSAN ALTIMA, LOW MILEAGE. PULLING OUT OF DRIVEWAY AND NOTICED THE BACK END OF CAR WAS SWERVING AS IF I WAS ON ICE. I PULLED OVER TIRE WAS NOT FLAT AND NOTHING WAS STUCK BY THE TIRE. NO ICE WAS ON THE ROAD. I PULLED DOWN A LITTLE FURTHER ON RODE AND THE RIGHT REAR END COLLAPSED. THE TIRE WAS SITTING BENT OUTWARD . WHEN I LOOKED UNDER THE CAR A METAL BAR WAS CRACKED IN HALF. I CALLED MY SON IN LAW WHO IS FAMILIAR WITH CAR REPAIR AND HE AND A MECHANIC STATED IT WAS THE RIGHT REAR CONTROL ARM THAT HAD HUGE AMOUNT OF CORROSION AND HAD BROKEN IN HALF. I CALLED NISSAN DEALER IN WAUSAU WISCONSIN AND THEY STATED NO RECALLS OR SERVICE ACTION IS IN PLACE. HAD I GONE 5 MINUTES MORE DOWN THE ROAD I WOULD HAVE BEEN ON A MAJOR HIGHWAY AT 65 MILES AND HOUR AND BELIEVE I WOULD HAVE ROLLED THE CAR AND BEEN IN THE DITCH. I USUALLY DRIVE MY 2 GRANDCHILDREN IN THE CAR WITH ME BUT TODAY THANK GOD THEY WERE AT HOME. I FOUND THRU YOUR WEBSITE THAT NISSAN HAS BEEN AWARE OF THIS FOR SOMETIME. THIS IS A HORRIFIC FINDING . DOES IT TAKE A DEATH TO GET THEM TO PULL THIS PART. I HAVE PICTURES OF THE CORROSION AND BREAKAGE THAT I WILL TRY TO SEND WITH THIS.

Type: Vehicle, Vehicle: 2013 NISSAN ALTIMA, Manufacturer: Nissan North America, Inc.
Incident: Feb 2019
Apr 2019

MY DASHBOARD IS MELTING WHEN IT IS TOO HOT OUTSIDE. I'M UNABLE TO DRIVE CORRECTLY DUE TO THE GLARE THAT IT CREATES.

Type: Vehicle, Vehicle: 2013 NISSAN ALTIMA, Manufacturer: Nissan North America, Inc.
Incident: Jul 2019
Jan 2019

ABOUT A MONTH AGO I NOTICED A WEIRD NOISE WHEN GOING OVER SMALL BUMPS, I TOOK THE CAR TO THE SHOP TO INVESTIGATE IT TO FIND OUT THE REAR ARMS THAT HOLDS THE SPRINGS IN HAD CRACKED AT THE WELD MORE SO ON THE READ DRIVER SIDE AND THE ARMS IN THE REST OF THE CAR STARTED TO CRACK ALSO RIGHT AT THE WELDS. CAR IS ONLY 60K MILES ON IT

Type: Vehicle, Vehicle: 2013 NISSAN ALTIMA, Manufacturer: Nissan North America, Inc.
Incident: Jul 2019
Dec 2018

THE LATCH WILL NOT RELEASE ON THE TRUNK. THE FOB OR THE BUTTON RELEASE IS NOT WORKING!

Type: Vehicle, Vehicle: 2013 NISSAN ALTIMA, Manufacturer: Nissan North America, Inc.
Incident: Sep 2018
Oct 2018

2013 NISSAN ALTIMA MOONROOF EXPLODED WHILE DRIVING ON THE INTERSTATE AT APPROXIMATELY 75MPH. THERE WAS A LOUD POP AND AIR WAS HEARD ON ROOF. SAW FLYING DEBRIS FROM REARVIEW MIRROR WHILE TRYING TO PULL OVER TO SEE WHAT HAPPENED. PULLED OVER AND REALIZED LARGE CHUNKS OF THE TEMPERED GLASS WAS GONE. THERE WERE MINOR SCRATCHES ON THE TRUNK PAINT FROM THE DEBRIS HITTING IT AS IT FLEW OFF. THERE WAS VERY LITTLE TRAFFIC AROUND AND NO OVERPASSES. TEMPERATURES WEREN'T EXTREME AS IT WAS A MILDLY WARM FALL DAY (MID 60'S) AND ROADS WERE DRY. THE GLASS IS STICKING OUT ABOVE THE ROOF WHICH INDICATES THAT IT WAS AN EXPLOSION RATHER THAN SOMETHING CRASHING DOWN ON THE MOONROOF.

Type: Vehicle, Vehicle: 2013 NISSAN ALTIMA, Manufacturer: Nissan North America, Inc.
Incident: Oct 2018
Oct 2018

THE INSIDE DOOR HANDLES ON THE FRONT DRIVER'S SIDE DOOR AND THE REAR PASSENGER SIDE DOOR HAVE BOTH BROKEN. THERE HAS TO BE SOMETHING WRONG WITH THE MANUFACTURING ON THIS. I HAVE OWNED 4 VEHICLES IN MY LIFE, WITH ALL 4 OF THOSE VEHICLES HAVING MORE THAN 100,000 MILES ON THEM WHEN I TRADED THEM OR STOPPED DRIVING THEM, AND HAVE NEVER HAD ISSUES WITH THE DOOR HANDLES. THIS CAR CURRENTLY HAS ALMOST 73,000 MILES ON IT. THE DRIVER'S SIDE DOOR HANDLE BROKE LAST YEAR AND THE REAR DOOR HANDLE BROKE THIS MORNING. THE VEHICLE WAS STATIONARY WHEN THIS HAPPENED. I AM VERY CONCERNED ABOUT BEING IN A SITUATION WHERE THE CAR NEEDS TO BE EXITED IMMEDIATELY AND WE CAN'T BECAUSE THE DOOR HANDLES WILL NOT WORK!

Type: Vehicle, Vehicle: 2013 NISSAN ALTIMA, Manufacturer: Nissan North America, Inc.
Incident: Oct 2018
Jul 2018

THE 2 FRONT INSIDE DOOR HANDLES STOPPED FUNCTIONING WITHIN 2 MONTHS OF EACH OTHER. THE DOOR HANDLE WOULD JUST SWING FREELY LIKE IT WASN'T CONNECTED TO ANYTHING. I WOULD HAVE TO ROLL MY WINDOW DOWN OPEN THE DOOR FROM THE OUTSIDE THEN ROLL THE WINDOW BACK UP TO BE ABLE TO TURN MY CAR OFF. IT COST NEARLY $300 TO FIX THE ISSUES OVER 2 DIFFERENT APPOINTMENTS AT THE DEALERSHIP.

Type: Vehicle, Vehicle: 2013 NISSAN ALTIMA, Manufacturer: Nissan North America, Inc.
Incident: Apr 2018
Jul 2018

AFTER NORMAL DRIVING, I PARKED THE CAR, GRABBED THE DRIVER SIDE HANDLE TO OPEN THE DOOR AND IT JUST SORT OF FLOPPED OUT. THERE WAS NO CONNECTION TO THE INTERIOR PIECES TO OPEN THE DOOR. TO EXIT, I HAVE TO KEEP THE CAR RUNNING, OPEN THE WINDOW, REACH THROUGH AND USE THE OUTSIDE DOOR HANDLE TO OPEN THE DOOR (WHICH IS VERY DIFFICULT AS I AM NOT TALL), THEN CLOSE THE WINDOW AGAIN BEFORE I CAN TURN OFF THE CAR AND EXIT.

Type: Vehicle, Vehicle: 2013 NISSAN ALTIMA, Manufacturer: Nissan North America, Inc.
Incident: Jun 2018
Jun 2018

TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE DRIVER SIDE DOOR FAILED TO OPEN WHEN ATTEMPTING TO EXIT AND THE DOOR HANDLE BECAME DETACHED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIR OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 81,000.

Type: Vehicle, Vehicle: 2013 NISSAN ALTIMA, Manufacturer: Nissan North America, Inc.
Incident: Dec 2018
May 2018

THE DRIVER SIDE INTERIOR DOOR HANDLE DOES NOT OPEN THE DOOR. A SMALL PLASTIC PIECE FELL OFF WHICH CAUSED THE HANDLE TO STOP WORKING.

Type: Vehicle, Vehicle: 2013 NISSAN ALTIMA, Manufacturer: Nissan North America, Inc.
Incident: Oct 2017
May 2018

TAKATA RECALL. WATER ACCUMULATES AT THE BOTTOM OF THE TRUNK, WHERE THE SPARE TIRE IS, IN A RAIN STORM. IT WAS DRIVEN THROUGH SMALL PUDDLES.

Type: Vehicle, Vehicle: 2013 NISSAN ALTIMA, Manufacturer: Nissan North America, Inc.
Incident: Apr 2018
May 2018

TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE DOOR HANDLE WAS FRACTURED AND COULD NOT BE OPENED FROM INSIDE THE VEHICLE. THE CONTACT CALLED JACKIE COOPER NISSAN AT 918-302-1766 (9898 S MEMORIAL DR, TULSA, OK 74133) AND WAS INFORMED THAT THERE WAS NO RECALL, AND TO CONTACT THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000. *JS

Type: Vehicle, Vehicle: 2013 NISSAN ALTIMA, Manufacturer: Nissan North America, Inc.
Incident: May 2018
Apr 2018

WATER LEAKS INTO MY DRIVER AND REAR FLOOR BOARDS WHEN IT RAINS. I MEAN IT HAS SO MUCH WATER I HAVE TO USE MY SHOP VAC TO SUCK IT OUT THEN TAKE TOWELS TO THE FLOORS. CAR SMELLS LIKE MILDEW AND MOLD. THE DRIVER FLOORBOARD IS RUSTED AND FEELS SHAKY AND WEAK FROM ALL THE YEARS OF WATER SOMEHOW LEAKING IN WHEN IT RAINS!? I DID RESEARCH AND MANY OTHER PEOPLE WITH CARS LIKE MINE COMPLAIN ABOUT THE SAME THING .

Type: Vehicle, Vehicle: 2013 NISSAN ALTIMA, Manufacturer: Nissan North America, Inc.
Incident: Jan 2018
Nov 2017 Crash

I WAS DRIVING ON HWY 45 TUESDAY (NOV28,2017) I PIECE OF RUBBER WAS IN THE HWY. I TRIED TO DODGE IT BUT IT WAS TOO LATE. IT DAMAGED MY FRONT BUMPER ON MY CAR.

Type: Vehicle, Vehicle: 2013 NISSAN ALTIMA, Manufacturer: Nissan North America, Inc.
Incident: Nov 2017
Oct 2017

I CANNOT OPEN MY DRIVER SIDE DOOR USING THE INSIDE DOOR HANDLE. I PULL ON THE HANDLE & IT MOVES BUT NOTHING HAPPENS. THE ONLY WAY I CAN EXIT THE VEHICLE IS TO DOWN THE WINDOW AND PULL THE OUTSIDE HANDLE (HURTS THE ARTHRITIS IN MY SHOULDER) OR CRAWL OVER THE MIDDLE STORAGE COMPARTMENT TO THE PASSENGER SIDE DOOR. THIS SITUATION IS DEFINITELY NOT A SAFE SITUATION IF QUICK EXIT FROM THE VEHICLE IS NEEDED IN AN EMERGENCY. WHAT WOULD A PERSON WITH DISABILITIES OR SENIOR DO? FROM WHAT I'VE READ ONLINE THE DOOR HANDLE ASSEMBLY INSIDE THE DOOR WAS POORLY MADE USING A PLASTIC PART THAT WEARS OUT QUICKLY. THIS APPEARS TO BE A VERY COMMON PROBLEM AND ACROSS SEVERAL NISSAN MODELS ACCORDING TO A DEALER SERVICE ADVISOR. THE DEALER, CHARLESTON NISSAN, WANTS $180, PARTS AND LABOR, TO REPLACE. I CALLED 1-800-NISSAN1 ON 10/18/2017 TO SEE IF THEY WOULD STAND BEHIND AND COVER A DEFECTIVE PART BUT THEY SHOWED NO INTEREST AT ALL AND DECLINED.

Type: Vehicle, Vehicle: 2013 NISSAN ALTIMA, Manufacturer: Nissan North America, Inc.
Incident: Jan 2017
Sep 2017

THE INTERIOR DOOR HANDLE BROKE WHEN I TRIED TO OPEN MY DOOR. THE HANDLE IS MADE OUT OF CHEAP PLASTIC. THE ONLY WAY OUT OF THE CAR IS TO ROLL THE WINDOW DOWN AND OPEN IT FROM THE OUTSIDE. THIS CAN BE VERY DANGEROUS IF I AM IN A CAR ACCIDENT AND TRYING TO GET OUT OF THE CAR QUICKLY TO ESCAPE DANGER.

Type: Vehicle, Vehicle: 2013 NISSAN ALTIMA, Manufacturer: Nissan North America, Inc.
Incident: Jan 2017
Jun 2017 Crash Injury

IN LATE DECEMBER 2016 OUR 2013 NISSAN ALTIMA WAS BEING DRIVEN IN HIGH POINT, NORTH CAROLINA WHEN THE HOOD OF THE CAR FLEW OPEN AGAINST THE WINDSHIELD CAUSING ZERO VISIBILITY AND THE CAR WAS FORCED OFF THE ROAD CAUSING IT TO BE DAMAGED. THIS INCIDENT INVOLVES A 2016 NISSAN RECALL ON THIS CAR FOR A HOOD LOCK ASSEMBLY REPLACEMENT THAT WAS NEVER DONE PROPERLY TO THIS CAR. THERE WAS BODY DAMAGE TO THIS VEHICLE DUE TO THIS ACCIDENT. THE DRIVER HAS MEDICAL INJURIES FROM THIS ACCIDENT. THE CAR IS HAVING SMELLS SINCE THE ACCIDENT. NISSAN ASSIGNED A CASE NUMBER AND AN ARBITRATION SPECIALIST TO THIS ACCIDENT AND THE CAR IS AT THE DEALERSHIP UNDER REVIEW. HOWEVER, NOBODY FROM NISSAN IS AUTHORIZING REPAIR, PROVIDING MEDICAL ASSISTANCE OR PROVIDING TRANSPORTATION UNTIL THE CAR REPAIRS ARE COMPLETED. THANK YOU FOR ANY ASSITANCE YOU CAN PROVIDE. *TR

Type: Vehicle, Vehicle: 2013 NISSAN ALTIMA, Manufacturer: Nissan North America, Inc.
Incident: Dec 2016
May 2017

LAST WEEK MY DAUGHTER WAS DRIVING HER 2013 NISSAN ALTIMA AT APPROXIMATELY 20 MILES HOURS WHEN THE HOOD SUDDENLY FLEW UP AND CRASHED INTO THE WINDSHIELD. LUCKILY THERE WAS NO TRAFFIC AROUND AND SHE WAS ABLE TO CLOSE THE HOOD BACK DOWN AND RETURN THE SHORT DISTANCE TO HER HOME. WHEN I INSPECTED THE VEHICLE THE NEXT DAY I DISCOVERED THAT THE SECONDARY HOOD LATCH DID NOT WORK. UPON INVESTIGATION I DISCOVERED THAT NISSAN HAD RECALLS ON THIS MODEL FOR THIS SPECIFIC ISSUE. I CONTACTED THE NHTSA AND REPORTED THE ISSUE. I WAS TOLD THAT THE RECALL REPAIR HAD NOT BEEN DONE AS PER THEIR RECORDS. I THEN CONTACTED NISSAN TO INFORM THEM OF THE ISSUE AND THEY SAID THAT THE RECALL REPAIRS HAD ACTUALLY BEEN COMPLETED EARLIER THIS YEAR BY A NISSAN DEALER IN FLORIDA (WE PURCHASED THE VEHICLE FROM A CAR LOT IN FLORIDA IN OCTOBER OF 2016). AFTER A DISCUSSION WITH NISSAN CUSTOMER RELATIONS THEY TOWED THE VEHICLE TO ONE OF THEIR LOCAL DEALERS FOR INSPECTION (12/30/16). THEIR INVESTIGATION FOUND THAT THE REPLACED SECONDARY LATCH HAD FAILED THEREFORE ALLOWING THE HOOD TO FLY OPEN. I AM DEEPLY CONCERNED ABOUT THE SAFETY OF THIS VEHICLE. IF THIS HAD BEEN IN TRAFFIC, AT A HIGHER RATE OF SPEED OR OTHER CONDITIONS SERIOUS INJURIES WOULD HAVE BEEN POSSIBLE. HOW DO I KNOW THAT WHATEVER NEW REPAIRS THAT ARE DONE WILL SOLVE THIS SERIOUS ISSUE? *TR

Type: Vehicle, Vehicle: 2013 NISSAN ALTIMA, Manufacturer: Nissan North America, Inc.
Incident: Dec 2016
Mar 2017

INTERIOR DOOR HANDLE BREAKS ON VEHICLE. VEHICLE HAS 12000 MILES ON IT, AND IT JUST QUIT WORKING WHEN I TRIED TO OPEN THE DOOR. THIS RESULTS IN A SAFETY HAZARD AS OWNER COULD NOT OPEN THE DOOR IN CASE OF EMERGENCY. I DID A SEARCH ONLINE AND THIS SEEMS TO BE A VERY COMMON PROBLEM WITH THESE NISSANS, AND THE COMPANY MAY HAVE CREATED A NEW PART IT APPEARS.

Type: Vehicle, Vehicle: 2013 NISSAN ALTIMA, Manufacturer: Nissan North America, Inc.
Incident: Mar 2017
Feb 2017

I HAD JUST CHECKED THE OIL AND WHAT TYPE OF OIL TO BUY FOR THE CAR, AND EN ROUTE AT A SPEED OF 55, THE HOOD FLEW UP WHILE ACCELERATING TO THE POSTED LIMIT - SHATTERING THE SUNROOF, CRACKING THE WINDSHIELD, WARPING THE FRONT LEFT AND RIGHT QUARTER PANELS NEAR THE WINDSHIELD, AND DENTING THE HOOD AND ROOF. IT ALSO DISLODGED THE SUNROOF MOTOR AND PULLED PART OF THE ROOF LIGHTING CONSOLE WIRING HARNESS APART. I WAS NOT MADE AWARE OF A RECALL BY NISSAN IN EITHER OF THE TWO CAMPAIGNS ON THE HOOD LATCH ISSUE - ONLY BY THE INSURANCE INVESTIGATOR AFTER MY CLAIM.

Type: Vehicle, Vehicle: 2013 NISSAN ALTIMA, Manufacturer: Nissan North America, Inc.
Incident: Feb 2017
Feb 2017

EASTBOUND MASS PIKE, CONSTRUCTION BARREL IN LEFT LANE, STRUCK WITH FRONT LEFT BUMPER. FOG LIGHT SMASHED & BUMPER CRACKED. TRAVELING AROUND 45-50 MPH, NO CONSTRUCTION SITE IN THIS AREA.

Type: Vehicle, Vehicle: 2013 NISSAN ALTIMA, Manufacturer: Nissan North America, Inc.
Incident: May 2017
Jan 2017

TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT RECEIVED A RECALL NOTICE PERTAINING TO THE HOOD OF THE VEHICLE. THE CONTACT RECENTLY EXPERIENCED A HOOD FAILURE. WHILE DRIVING APPROXIMATELY 45 MPH, THE HOOD DETACHED FROM THE VEHICLE AND STRUCK THE WINDSHIELD, SUN ROOF, AND SIDE MIRRORS. BECAUSE THE VEHICLE RECEIVED A RECALL REPAIR, THE DEALER WOULD NOT REPAIR THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS OPENED. THE RECALL DETAILS WERE NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 76,591.

Type: Vehicle, Vehicle: 2013 NISSAN ALTIMA, Manufacturer: Nissan North America, Inc.
Incident: Jan 2017
Sep 2016

TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE INTERIOR PLASTIC DOOR HANDLE FRACTURED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE HANDLE WAS NOT REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. *TT THE CONSUMER STATED HE TOOK THE VEHICLE TO THE DEALER AND INFORMED THEM OF DEFECT. THE DEALER WROTE INCORRECT NOTES OF THE HANDLE BEING PULLED TOO HARD. *TR

Type: Vehicle, Vehicle: 2013 NISSAN ALTIMA, Manufacturer: Nissan North America, Inc.
Incident: Sep 2016
Sep 2016

REAR DRIVER SIDE FLOORBOARD ACCUMULATING WATER WHEN IT RAINS. NO IDEA WHERE IT COMES FROM. CURRENTLY AT NISSAN DEALERSHIP TO FIND OUT WHERE WATER IS COMING FROM. THIS IS THE SECOND TIME IT HAS BEEN IN SHOP. IT FIRST HAPPENED ABOUT TWO MONTHS AGO AND AT FIRST, I THOUGHT A DOOR HAD NOT BEEN PROPERLY CLOSED. I HAVE DRIVEN AND PARKED IT IN THE RAIN SO I DONT HAVE ANY IDEA WHEN IT COMES IN, ALL I KNOW IS THAT IT DOES.

Type: Vehicle, Vehicle: 2013 NISSAN ALTIMA, Manufacturer: Nissan North America, Inc.
Incident: Oct 2015
Jul 2016

TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE INTERIOR PASSENGER SIDE DOOR HANDLE DETACHED FROM THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V029000 (LATCHES/LOCKS/ LINKAGES). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 53,000.

Type: Vehicle, Vehicle: 2013 NISSAN ALTIMA, Manufacturer: Nissan North America, Inc.
Incident: Jan 2016

Trend Over Time

Complaints by year

Quick Summary

The 2013 Nissan Altima has 79 Structure complaints on file. 2 crashes have been reported. Review the timeline above for detailed owner experiences.