2014 Nissan Altima Suspension

WHILE DRIVING THE CAR THE REAR DRIVERS SIDE CONTROL ARM SNAPPED CAUSING LOSS OF STABILITY, CONTROL AND DRIVABILITY. UPON INSPECTION BY MECHANIC THE PASSENGER SIDE REAR CONTROL WAS ABOUT TO BREAK ALSO.

OUR 17 YEAR OLD SON WAS DRIVING UR 2014 NISSAN ALTIMA ABOUT A 1/4 MILE FROM OUR HOME. HE HIT A BUMP AND IMMEDIATELY FELT THE STEERING PULL. HE GOT HOME AND WE LOOKED UNDER THE CAR AND SAW THAT THE REAR CONTROL ARM WAS RUSTED THRU AND HAD BROKEN. THANKFULLY HE WAS NOT ON THE INTERSTATE OR GOING FASTER WHEN THIS HAPPENED.

REAR CONTROL ARM CRACKED AND BROKE OFF WHILE DRIVING WITHOUT WARNING, CAUSING PARTIAL LOSS OF CONTROL AND HANDLING. VEHICLE WAS INITIALLY ON A STREET WHEN INITIALLY NOTICES, COMPLETE FAILURE WHEN BACKING UP IN DRIVEWAY AFTER INITIALLY NOTICED. *TR

WHILE DRIVING CAR SUDDENLY BECAME VERY UNSTABLE AND WOBBLED UNTIL I WAS ABLE TO SLOW DOWN. AT THE TIME I WAS TRAVELING AT A LOW SPEED SO I WAS ABLE TO STOP WITHOUT LOSING CONTROL. HAD THIS OCCURRED ON A HIGHWAY, IT COULD HAVE BEEN DANGEROUS TO MYSELF AND OTHERS. ON INVESTIGATION LOWER REAR CONTROL ARM HAD SNAPPED ON PASSENGER SIDE. APPARENTLY THIS IS AN ISSUE WITH NISSAN ALTIMAS. CURRENTLY DEALER IS REFUSING TO REPAIR UNDER AGREEMENT WITH NHTSA BECAUSE THAT ONLY IMPACTS 2013 MODELS. THIS WAS THE SAME ISSUE AS THE AGREEMENT.

WE BOUGHT OUR NEW 2014 ALTIMA IN DECEMBER 2013. ON FEBRUARY 4, 2020, WITH 151,000 MILES, MY WIFE WAS DRIVING A WINDING COUNTY ROAD AT APPROXIMATELY 50 MPH AND EXPERIENCED A PROBLEM WITH HER ALTIMA. SHE STATED THAT IT WAS LIKE THE CAR WAS ON ICE AND NEARLY UNCONTROLLABLE. I WENT TO HER AND DISCOVERED THAT THE LEFT REAR CONTROL ARM WAS SEVERED AT THE ATTACHMENT TO THE CHASSIS. I DROVE THE CAR ABOUT ONE MILE AT LESS THAN 20 MPH AND IT WAS TERRIBLE! I TOLD THE DEALER TO REPLACE BOTH CONTROLS ARMS AND I DEMANDED THE PARTS BE RETURNED TO ME. UPON INSPECTION OF THE PARTS, THE RIGHT CONTROL ARM HAS SEVERE CRACKING AND WOULD HAVE FAILED IN THE SAME MANNER WITHIN DAYS OR WEEKS. I SPOKE WITH NISSAN NORTH AMERICA. THEY CLAIMED TO BE AWARE OF THE PROBLEM ON 2013 MODELS ONLY. I REQUESTED THAT NISSAN EXTEND THEIR REPAIR CAMPAIGN TO ALL AFFECTED YEARS AND NOTIFY OWNERS OF THIS SAFETY CONCERN. THEY HAVE REFUSED. THEY HAVE ALSO REFUSED TO COVER THE EXPENSE OF OUR FAILURE, WHICH TOTALS NEARLY $1800 INCLUDING A RENTAL CAR. AT A MINIMUM, NISSAN SHOULD BE REQUIRING THEIR DEALERS TO INSPECT THE CONTROLS ARMS OF ANY AFFECTED ALTIMA THAT IS BEING SERVICED. THEY SHOULD BE COLLECTING DATA ON THE INSPECTIONS, AND THEY SHOULD BE REPLACING ANY CONTROL ARM THAT IS SHOWING SEVERE DEGRADATION BEFORE IT FAILS. OUR ALTIMA WAS IN FOR SERVICE LESS THAN 3 WEEKS PRIOR TO FAILURE AND NO RELATED CONCERNS WERE BROUGHT TO OUR ATTENTION. PER NHTSA'S OPEN INVESTIGATION #EA19002, THIS FAILURE IS PRIMARILY IN THE AREAS WHERE ROAD SALT IS USED. ROAD SALT MEANS THESE AREAS ARE PRONE TO SLIPPERY ROAD SURFACES. JUST IMAGINE THIS FAILURE HAPPENING ON A SLIPPERY ROAD! THE RESULTS COULD BE DISASTROUS FOR THOSE INVOLVED. NISSAN NEEDS TO DO THE RIGHT THING TO PROTECT THEIR CUSTOMERS, THE PUBLIC AND THEIR REPUTATION.

TL* THE CONTACT'S HUSBAND OWNS A 2014 NISSAN ALTIMA. WHILE HER HUSBAND WAS DRIVING AT 55 MPH, HE LOST CONTROL OF THE VEHICLE WITHOUT WARNING. UPON INSPECTION, THE CONTACT'S HUSBAND BECAME AWARE THAT ONE OF THE REAR WHEELS WAS LOOSE. THE CONTACT WAS ABLE TO TIGHTEN THE UNKNOWN REAR TIRE AND DROVE THE VEHICLE TO AN INDEPENDENT MECHANIC. THE CONTACT WAS INFORMED THAT THE REAR SWAY BAR LINK WAS FRACTURED. THE DRIVER GIVEN AN ESTIMATE FOR THE REPAIR. THE DEALER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS FILED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 230,000.

ON TUESDAY NIGHT JANUARY 14, 2020 I DO AS I ALWAYS DO THIS NIGHT AND DRIVE MY SON TO HIS HOCKEY PRACTICE FOR 6 PM IN NORTH SMITHFIELD RHODE ISLAND. WE WERE ON THE HIGHWAY ROUTE 295 IN TRAVEL LANE PASSING AN 18 WHEELER TRUCK. WHEN WE WERE NEXT TO THIS TRUCK IT FELT LIKE A GUST OF WIND CAME OUT OF NO WHERE AND PUSHED MY 2014 NISSAN ALTIMA IN HIS LANE AND ALMOST HIT THIS TRUCK. I WENT TO CORRECT THE WHEEL TO MOVE AWAY FROM THIS AND THE CAR ALMOST WENT RIGHT OFF THE HIGHWAY IN A DITCH. I HAD NO IDEA WHAT WAS GOING ON AND WAS ABLE TO KEEP THE CAR STRAIGHTENED OUT. MY SON, WHO IS 11 WAS SCARED TO DEATH. I NOTICED THAT THAT A LIGHT ON DASHBOARD CAME ON THAT LOOKS LIKE A TRACTION CONTROL LIGHT OR SLIPPERY ROAD LIGHT. WHERE THIS HAPPENED, THE PRACTICE WE GO TO WAS NEXT EXIT AND RIGHT OFF THE HIGHWAY. WE DECIDED TO HEAD THERE SINCE THERE WAS NO SAFE SPOT TO PULL OVER IN THIS LOCATION AT NIGHT. I PUT THE HAZARD LIGHT ON AND MANAGED TO GET THEIR SLOWLY SOMEHOW SO I COULD LOOK INTO WHAT THIS PROBLEM WAS. WE GOT TO PRACTICE. MY SON WENT IN AND I LOOKED AROUND AT WHAT THIS LIGHT WAS THAT CAME ON DASHBOARD. I COULD NOT FIND IT IN MANUAL ANYWHERE AND WAS THINKING THAT IT MAY HAVE BEEN A COMPUTER ISSUE. FROM THERE I CHECKED THE OUTSIDE OF THE CAR AND UNDER THE BEST I COULD AND DID NOT NOTICE ANYTHING AT THIS TIME SO I LEFT IT ALONE. WHEN IT WAS TIME TO LEAVE MY PLAN WAS JUST TO TAKE IT SLOW AND DRIVE HOME. WE MADE IT ABOUT 200 FEET OUT OF PARKING LOT AND HEARD A NASTY NOISE AND PULLED RIGHT OVER ON ROUTE 146 IN NORTH SMITHFIELD R.I. I LOOKED UNDER CAR WHERE I HEARD THE NOISE AND COULD SEE SOMETHING BROKEN. I TOOK AN PICTURE - CALLED MY MECHANIC RIGHT AWAY TO FIND OUT WHAT IT WAS..IT WAS A CONTROL ARM AND WERE EXTREMELY LUCKY WE WERE NOT INVOLVED IN A SERIOUS ACCIDENT OR HURT IN ANYWAY, FOUND OUT THE OTHER CONTROL ARM WAS READY TO BREAK HTTPS://PHOTOS.APP.GOO.GL/IEGG5SVV4CSQNNVR6 I

I'VE BEEN IN CONTACT WITH NISSAN REGARDING THIS, BUT THEY STATED THAT THE NHTSA IS THE AGENCY RESPONSIBLE FOR ISSUING RECALLS BEFORE THEY WOULD ADDRESS ANY VEHICLE ISSUES OUTSIDE OF WARRANTY. I WAS TOLD THAT MY VEHICLE HAS ABOUT $1,500 WORTH OF REPAIRS NEEDED BECAUSE OF SOME RUST/CORROSION ISSUES WITH THE REAR LOWER LINKS. AFTER DOING A LITTLE RESEARCH, I DISCOVERED THAT THERE IS A RECALL FOR THIS ISSUE, BUT IT ONLY APPLIES TO 2013 ALTIMAS IN THE US, BUT BOTH 2013 AND 2014 ALTIMAS IN CANADA. SO I WANTED TO REACH OUT TO YOU AND SEE IF YOU COULD ADD A LITTLE INSIGHT INTO THIS AND HOW IT MAKES ANY SENSE THAT THERE IS A KNOWN SAFETY ISSUE WITH THE 2014 ALTIMAS AND SO THEY OFFER A PROGRAM LIKE THIS, BUT THEN LEAVE OUT THE 2014 MODEL IN THE US, BUT INCLUDE IT IN CANADA? IT'S THE SAME MODEL VEHICLE REGARDLESS OF IF IT'S IN CANADA OR THE US AND I FEEL QUITE CONFIDENT THAT CANADA'S ROAD SALT USAGE IS NOT SIGNIFICANTLY HIGHER THAN MINNESOTA'S. AS IS EVIDENCED BY THE FACT THAT MY VEHICLE HAS THIS ISSUE AND THAT THE 2013 MODELS WERE INCLUDED WITH THIS CAMPAIGN FOR SELECT US STATES. SO IF YOU COULD ADD THE 2014 ALTIMAS IN THE US TO THIS CAMPAIGN/RECALL, IT WOULD BE GREATLY APPRECIATED. I HAVE A VIDEO SHOWING THE ISSUES FROM WALSER NISSAN IF WOULD BE HELPFUL. PLEASE ADVISE. THANKS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

WHILE DRIVING IN A CONSTRUCTION ZONE ON A STATE HYW 165 TRAFFIC HAD STOPPED AND WE JUST WERE SLOWLY BEGINING TO ACCELERATE WHILE CHANGING LANES TO NAVIGATE AROUND THE EQUIPMENI IN THE ROAD. AS I CHAGED LANES IT FELT ASTHOUGH THE BACK END OF THE CAR SLID OUT. I NOTED THAT I HAD TO KEEP THE STEERING WHEEL TURNED 45 DEGREES TO THE LEFT TO DRIVE STRAIGHTAND THE SLICK ROUD WARNING LIGHT ON THE DASH ACTIVATED. AFTER PULLING OVER IN A SAFE LOCATION I FOUND THAT THE PASSANGER SIDE REAR LOWER CONTROL ARM HAD BROKEN.

AS I WAS DRIVING MY 2014 ALTIMA, I ACCELERATED FROM A COMPLETE STOP AND LOST CONTROL OF MY CAR AND BEGAN SLIDING. AS SOON AS I STOPPED THE VEHICLE, I RESTARTED AND BEGAN TO MOVE FORWARD. WHILE ONLY GOING 15 MPH, THE CAR BEGAN TO SHAKE, I STOPPED THE VEHICLE AND NOTICE THE REAR DRIVER SIDE TIRE WAS NOT ALIGNED CORRECTLY. AFTER BEING TOWED AND UPON FURTHER REVIEW, IT WAS DETERMINED THAT MY LOWER REAR CONTROL ARM HAD SNAPPED OFF FROM THE BOLT ON THE DRIVER SIDE. AFTER LOOKING INTO THIS, THE REAR PASSENGER CONTROL ARM WAS DETERMINED TO HAVE A SEVERE CRACK ON BOTH THE TOP AND BOTTOM SIDES.

I WENT TO TURN INTO A PARKING LOT, HEARD A LOUD THUMP FROM THE BACK OF THE CAR AND WHEN I LOOKED UNDER THE REAR END MY SWAY BAR WAS BROKEN OFF ON THE DRIVERS SIDE. 2 MONTHS PRIOR TO THIS HAPPENING MY RIGHT SIDE BROKE WHILE I WAS BACKING UP.

TL* THE CONTACT OWNS A 2014 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE PULLING INTO A GAS STATION, THERE WAS A POPPING SOUND COMING FROM THE VEHICLE FOLLOWED BY A RATTLING SOUND. THE CONTACT BECAME AWARE THAT THE REAR PASSENGER'S SIDE TIRE WAS SLIGHTLY BENT. THE CONTACT THEN LOOKED UNDERNEATH THE VEHICLE AND NOTICED RUST NEAR THE BOLT AND JOINT WITH THE CONTROL ARM, AS WELL AS, A FRACTURE. A CERTIFIED MECHANIC INSPECTED THE VEHICLE AND INFORMED THE CONTACT THAT THE REAR CONTROL ARM FAILED AND NEEDED TO BE REPLACED. MANCHESTER CITY NISSAN LOCATED AT 30 TOLLAND TURNPIKE, MANCHESTER, CT 06042; (860) 398-4326) WAS CONTACTED AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 107,000.

BACKING INTO GARAGE ON MONDAY AUGUST 19 2019, HEARD A CRUNCH SOUND, PASSENGER SIDE REAR CONTROL ARM BROKE AFTER HEAVY RUST AND CORROSION. DEALER (WALSER NISSAN BURNSVILLE MN) REPAIRED UNDER WARRANTY BUT REFUSED TO REPLACE LEFT SIDE BEING AS IT WASN'T BROKEN YET, KNOWING FULL WELL OF THE OPEN INVESTIGATIONS AND EVEN SENT A MEMO FROM NISSAN CORPORATE REGARDING REPLACEMENTS THIS FALL, IF YOU'RE LUCKY ENOUGH TO BE ON THE LIST.

RIGHT REAR LOWER CONTROL ARM SNAPPED/FRACTURED CAUSING VEHICLE TO VEER OFF ROAD . COMPONENT REPLACED 6/2019.... CURRENTLY INSPECTING LEFT REAR LOWER CONTROL I FOUND IT HAS FRACTURED AS WELL. IT IS FRACTURED IN AN AREA WHERE THERE IS NO APPARENT DEGRADATION FROM RUST .... THE METAL IS ALL INTACT AND BRITTLE.

WHILE DRIVING ON A RESIDENTIAL STREET AT ROUGHLY 30MPH, MY VEHICLE SUDDENLY PULLED DRAMATICALLY TO THE RIGHT, PRETTY MUCH AGAINST MY CONTROL OF THE STEERING WHEEL. I THOUGHT THE CAR HAD BEEN KNOCKED OUT OF ALIGNMENT THOUGH I HADN'T HIT A BUMP. I PROCEEDED HOME, APPROXIMATELY AT 10-15 MPH. I MADE AN APPT TO MY LOCAL GARAGE AND LIMPED THERE. WHEN MY CAR WAS HOISTED ONTO THE LIFT I WAS TOLD TO COME INTO THE SERVICE AREASO THAT I COULD BE SHOWN WHAT HAPPENED. THEY SHOWED THE RIGHT CONTROL ARM AND SAID THAT IT SPLIT IN 2 AND THAT I WAS EXTREMELY LUCKY THAT I WASN'T INVOLVED INA SERIOUS ROAD MISHAP. AFTER VIEWING THE PART I FIRMLY BELIEVE THAT NISSAN HAS A VARIOUS SAFETY ISSUE WITH THE CONTROL ARMS ON AT LEAST 2014 ALTIMAS, WHICH I PURCHASED BRAND NEW. I DO A LOT OF HIGHWAY DRIVING AND BASED UPON HOW THE VEHICLE SWERVED SO DRASTICALLY TO THE RIGHT, I AM CERTAIN THIS VEHICLE WOULD HAVE FLIPPED OVER WITH ANY SORT OF SPEED. AT 30 MPH, I WAS LUCKY TO AVOID CONTACT WITH PEDESTRIANS OR OBJECTS. I CONTACTED NISSAN TO FILE A COMPLAINT. THE REP WAS MORE INTERESTED IN INFORMING ME THAT MY VEHICLE WAS OUT OF WARRANTY AND NOT TAKEN TO AN AUTHORIZED DEALER. I WAS TOLD THAT THERE NO OTHER COMPLAINTS FILED ABOUT THIS PART BREAKING APART. I HAVE KEPT WHAT REMAINS OF THE PART. THIS IS A VERY SERIOUS SAFETY MATTER. I AM CERTAINLY AVAILABLE TO PROVIDE ANY ADDITIONAL INFORMATION.

I WAS DRIVING IN THE PASSING LANE AT 65MPH IN HEAVY TRAFFIC AT RUSH HOUR ON THE INTERSTATE. THE RIGHT FRONT CONTROL ARM FAILED AND I WAS ABLE TO MAINTAIN CONTROL AND PULL OFF THE RIGHT SHOULDER OF HIGHWAY. THE CAR WAS TOWED TO THE NISSAN DEALER. THE RIGHT FRONT CONTROL ARM WAS RUSTED APART AND THE LEFT ARM WAS INTACT BUT WAS ALSO HEAVILY RUSTED

THE DRIVER SIDE COIL SPRING, WHICH IS PART OF THE FRONT SUSPENSION, BROKE. THIS PART USES ALMOST 3/8 INCH STEEL, AND WHEN IT BREAKS UNDER COMPRESSION, CAN CAUSE SERIOUS DAMAGE, AND POTENTIAL VEHICLE STABILITY ISSUES ON THE HIGHWAY. THE VEHICLE INVOLVED IS ONLY 4 YEARS OLD WITH 44000 MILES, WHICH IS NOT MUCH MILEAGE ON THIS VEHICLE. THIS PART SHOULD NOT HAVE FAILED AND IS CONSIDERED A DEFECT IN MY OPINION. WE WERE FORTUNATE THAT OUR VEHICLE WAS LOCAL, AND NOT ON THE HIGHWAY WHEN THIS HAPPENED. THERE WAS NO TIRE DAMAGE WHEN THE SPRING SNAPPED. WE HAD A MECHANIC REPLACE THE SPRING WITHIN THE WEEK.

VEHICLE IS DRIVEN SEVERAL MILES SO THE ENGINE IS WARM. THREE TIMES THE CAR HAS STALLED WHEN STOPPING AT A LIGHT OR SLOWING AT AN INTERSECTION TO MAKE A LEFT TURN OR RIGHT TURN. WHEN MOVING FROM THE WAITING POSITION THE CAR WILL STALL AND AS AN ONCOMING CAR IS COMING POSES A LEFT THREATNING SITUATION AS IT WILL NOT MOVE FORWARD IMMEDIATELY. CAR HAS BEEN TAKEN TO NISSAN DEALERSHIP 2 TIMES AND BOTH TIMES NOTHING SHOWS ON THE COMPUTER. ALSO, THE CAR WAS DRIVEN THE LAST TIME AND THE STALL IS NOT REPLICATED. BECAUSE THE PROBLEM IS NOT REPLICATED NISAAN REFUSES TO ADMIT THERE IS A PROBLEM WITH THE CAR ALTHOUGH A LIFE IS IN JEPORDY DUE TO THE DANGER OF MAKING A LEFT HAD TURN IN FRONT OF TRAFFICE WHEN THERE IS AMPLE TIME TO MAKE THE TURN. I HAVE SPOKEN TO THE NATIONAL OFFICE AND THEY REFUSE TO DO ANYTHING SINCE THE COMPUTER SAYS THE CAR IS NOT BROKEN. *JS

WINDSHIELD CRACKED AGAIN. WINDSHIELD SEEMS TO BE UNDER STRESS WHICH CAUSES IT TO CRACK AND PROPAGATE. THIS IS THE SECOND WINDSHIELD ON THE VEHICLE. *TR

TL* THE CONTACT OWNS A 2014 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 75 MPH, THE VEHICLE VEERED TO THE RIGHT AND LEFT. THE FAILURE OCCURRED ON FIVE OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED TO BE ALIGNED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 44.